LaFontaine Ford of Lansing

Great Experience. Loved the staff and excellent service. Salesman Brian Walts was great and very helpful, and got me exactly what I needed. Loved the staff and excellent service. Salesman Brian Walts was great and very helpful, and got me exactly what I needed. More

Great service department. I’d been going to a Ford dealership in Okemos for more than 20 years and tried LaFontaine. I had no idea what I was missing out on until coming to L I’d been going to a Ford dealership in Okemos for more than 20 years and tried LaFontaine. I had no idea what I was missing out on until coming to LaFontaine. It was a night and day difference. Better service, better quality of work, and better customer care. I’ll never forget back to the Okemos Ford dealership after seeing how good a service department can really be here at LaFontaine. More

This dealership goes out of their way to provide the service they say, and they also go over above and beyond what would be normally expected when they feel like there might have been any issues. I bro service they say, and they also go over above and beyond what would be normally expected when they feel like there might have been any issues. I brought my car to them for the 1st time, they had a minor scheduling issue that only slightly inconvienced me. And they went beyond what I would have expected to ensure I was happy with my service. They communicated with me after the service, listened to my story, and answered all of questions. More

Fast, efficient, and cost friendly. The two gentlemen working on my vehicle performed as expected and in a timely manner. The two gentlemen working on my vehicle performed as expected and in a timely manner. More

This is my First time here. And I'm very happy with the excellent service, Ulysses gave me. My Car needed a Motor oil change and Software Update (and they did And I'm very happy with the excellent service, Ulysses gave me. My Car needed a Motor oil change and Software Update (and they did it) and also He explained me and offered, the different packages, they have there. (Like Motor oil change + lubricants + fuel injector cleaners) etc........ I'm very satisfied with the results. Thank you very much 🌷 More

Everyone at LaFontaine Ford of Lansing was extremely helpful and friendly. Our Salesman, Brian Waltz was amazing! He went way above and beyond for us and is still reaching out after the sale to ensure w helpful and friendly. Our Salesman, Brian Waltz was amazing! He went way above and beyond for us and is still reaching out after the sale to ensure we are satisfied and to answer any questions we have with our new truck. I would highly recommend Brain and LaFontaine, they are truly stellar! More

Great sales team, but extremely poor treatment by the dealership after the sale. They also sneak in a $1500 refundable warranty for deductibles but refuse to refund if requested. They will charge $200 to dealership after the sale. They also sneak in a $1500 refundable warranty for deductibles but refuse to refund if requested. They will charge $200 to verify anything for broken after delivery, so you better find it during the test drive or have it inspected before purchasing. Buyer beware! More

They were so friendly and helpful. They found the car i wanted in the color i wanted quickly and they even delivered. They found the car i wanted in the color i wanted quickly and they even delivered. More

Everyone involved with my purchase was polite and professional. I was treated with honesty and respect. I'd recommend purchasing from LaFontaine Ford. professional. I was treated with honesty and respect. I'd recommend purchasing from LaFontaine Ford. More

Sales staff did a great job, not pushy and responsive to questions and concerns. Appropriate follow up calls. questions and concerns. Appropriate follow up calls. More