LaFontaine Ford of Lansing

Sierra and Wesley were beyond amazing! Sierra worked hard to get me in a vehicle the exact same day. I would highly recommend working with them! Sierra worked hard to get me in a vehicle the exact same day. I would highly recommend working with them! More

Had " the works " scheduled service on my 2025 F150. Also had a small warranty issue taken care of. Total time 45 minutes. Service person was excellent. All at a reasonable price. Thank you Also had a small warranty issue taken care of. Total time 45 minutes. Service person was excellent. All at a reasonable price. Thank you More

Their stellar work and excellent customer service keep me bringing my vehicle back! I love that they provide a safe shuttle for me to work so that I may leave my vehicle there. bringing my vehicle back! I love that they provide a safe shuttle for me to work so that I may leave my vehicle there. More

Jessica in service was great! The whole service department was friendly and had my oil change done in record time. Thank you! The whole service department was friendly and had my oil change done in record time. Thank you! More

This was my second car and this was a much better experience then this first time. I owe it all to Sierra my salesperson. She was energetic and very positive. She didn't mess around and got right to experience then this first time. I owe it all to Sierra my salesperson. She was energetic and very positive. She didn't mess around and got right to business. She had me approved quickly. And I walked out in like 2 1/2 hours driving in a newer vehicle. More

I brought my 2024 Ford Edge in for two distinct repairs. I was extremely lucky I invested in an extended warranty covering 100,000 miles. My car has 94,000 miles on it and the AC compressor and Torque Conve I was extremely lucky I invested in an extended warranty covering 100,000 miles. My car has 94,000 miles on it and the AC compressor and Torque Converter both went out. I was told that Ford discontinued the Edge and service parts were being upgraded to a newer, my capable torque converter. That part is used on new cars and final assembly has first dibs on the parts. As a result they had my car for about 6 weeks. They provided a loaner. During that time, the customer service representative was let go. The experienced lady that took over my repairs had the parts in and fully installed a week later. So far, the AC works great and the various repairs on the transmission are driving well (torque converter, Compressor and front end transmission parts and computer). Special thanks to the excellent job done by the service dept lady. She seemed to have a lot of experience. More

I tend to be skeptical about dealership mechanics, but LaFontaine Ford in Lansing has gained my trust. Everything they do is video documented. LaFontaine Ford in Lansing has gained my trust. Everything they do is video documented. More

The service and sales team here at top notch. Jessica in service and Ed on the sales side take great care of you! Highly recommend this dealership and working with them from purchase to future se Jessica in service and Ed on the sales side take great care of you! Highly recommend this dealership and working with them from purchase to future service needs. More

Good work, as always over the past many years. Sorry to see the Veteran discount was terminated. Came home after the service to find a mailer offering a $20 discount, which was not applied t Sorry to see the Veteran discount was terminated. Came home after the service to find a mailer offering a $20 discount, which was not applied to my service invoice. More

Jenny Davis was very helpful. She my questions and did everything she could to get me in a new vehicle. She my questions and did everything she could to get me in a new vehicle. More