LaFontaine Ford of Lansing

What a great experience! From start to finish, especially because of Courtney, we are completely satisfied with our experience. Couldn’t recommend Courtney enough. She found From start to finish, especially because of Courtney, we are completely satisfied with our experience. Couldn’t recommend Courtney enough. She found the exact car I wanted and helped us get a great deal. More

Michell I think her last starts with a P was the most helpful person in keeping me up to date on what was going on with my truck. Never had such help in any car or truck before. helpful person in keeping me up to date on what was going on with my truck. Never had such help in any car or truck before. More

We had a few Recalls for our 2024 Ranger and really didn't want to drive to Lansing for the updates. LaFontaine said they have "Mobil Service" and came to our house to service the Ranger. We will for didn't want to drive to Lansing for the updates. LaFontaine said they have "Mobil Service" and came to our house to service the Ranger. We will for sure be recommending LaFontaine to our friends and our next Ford will be bought at this dealership[. More

They were very quick with my oil change. And I love the video received after the work was done Staff is very nicw And I love the video received after the work was done Staff is very nicw More

Korey in sales was very easy to work with, professional, courteous. Service dept. Customer service was professional, on time. courteous. Service dept. Customer service was professional, on time. More

Service at this dealership is exceptional. They go above and beyond and keep me informed every step of the way. They offer rides to and from in case I don’t want to wait at the dealership and They go above and beyond and keep me informed every step of the way. They offer rides to and from in case I don’t want to wait at the dealership and they always get me in when convenient for me. Michelle Perry who I have worked with on numerous occasions is always friendly, professional and very knowledgeable in answering my questions and/or explaining things to me! More

KORREY KOSLOSKI DID A GREAT JOB IN HELPING ME PURCHASE THE MAVERICK! I REALLY LIKED HIM. HOWEVER, I HAD X PLAN AND I GOT $0.00 FOR IT. THE DEALERSHIP KEPT WHATEVER FORD PAID FOR X PLAN, AND JAKE VERY FALS THE MAVERICK! I REALLY LIKED HIM. HOWEVER, I HAD X PLAN AND I GOT $0.00 FOR IT. THE DEALERSHIP KEPT WHATEVER FORD PAID FOR X PLAN, AND JAKE VERY FALSELY SHOWED ME TOTALLY PATHETIC EXPLANATIONS USING THE APPLICATION FOR THE TITLE AND REGISTRATION. FORD WAS GIVING ME $2000 BECAUSE I WAS BUYING A 2025 MAVERICK. JAKE CLAIMED X PLAN WAS "SUPERCEDING THAT" AND I WAS GETTING HALF OF THAT SAME $2000 DUE TO X PLAN. I TOLD HIM THAT WAS TOTALLY RIDICULOUS AND HE NEEDED TO TRY AGAIN. THEN HE LOOKED LONG AND HARD AT THE SHEET AND TOLD ME NUMBERS EVEN MORE RIDICULOUS. HE UNKNOWINGLY MADE IT ABUNDANTLY CLEAR THAT I GOT NOTHING AT ALL FOR X PLAN. More

Courtney did an amazing job helping me find a Ford Escape with so many great features. I truly appreciated her professionalism, patience, and the time she spent making sure I found the right vehicle. Highly with so many great features. I truly appreciated her professionalism, patience, and the time she spent making sure I found the right vehicle. Highly recommend working with her! More

Brian was great to work with. He looked tirelessly to find the right truck for me He looked tirelessly to find the right truck for me More

It was good to have a team of staff willing to work on car and coordinate with my job schedule car and coordinate with my job schedule More