LaFontaine Ford of Lansing

I came in for routine maintenance and a minor concern. Everything was taken care of in a timely manner. I will definitely be back! Everything was taken care of in a timely manner. I will definitely be back! More

very helpful, and amazing people thank you so much i love my truck you guys rock my truck you guys rock More

Never had a bad experience when when looking for a new or used vehicle sales people are professional. used vehicle sales people are professional. More

Everyone I interacted with was so pleasant, from the gentleman who took my car fob in Sevice, to everyone who I passed in your hallways. Carson, of course, is my absolute favorite salesperson- I just s gentleman who took my car fob in Sevice, to everyone who I passed in your hallways. Carson, of course, is my absolute favorite salesperson- I just stopped in to say hi to him & he actually remembered me from a year ago when he sold me the Lincoln. He’s a treasure! I do want to say that if a customer, who’s bought a car, who is an old lady,on limited income, with bad eye site & not computer literate, should be GIFTED a car manual instead of being charged $85 for it! Can you find it in your heart to please comp it for me?? I always promote your dealership whenever I can as you really do have good customer service! (Except for the car manual thing… ;) More

Tyler our salesman was absolutely amazing. Made the process painless. Great personality! The sales Manager and finance were great to work with as well. I will be sure to send folks Tyler’s way Made the process painless. Great personality! The sales Manager and finance were great to work with as well. I will be sure to send folks Tyler’s way. More

I have been a customer of LaFontaine Ford since it first came to Lansing and have found today, just as in the beginning, that the service on the various cars that I have brought to them to be excellent. Sp came to Lansing and have found today, just as in the beginning, that the service on the various cars that I have brought to them to be excellent. Special mention is due of Michelle Perry who is knowledgeable and helpful in every instance. More

Sierra and Wesley were beyond amazing! Sierra worked hard to get me in a vehicle the exact same day. I would highly recommend working with them! Sierra worked hard to get me in a vehicle the exact same day. I would highly recommend working with them! More

Had " the works " scheduled service on my 2025 F150. Also had a small warranty issue taken care of. Total time 45 minutes. Service person was excellent. All at a reasonable price. Thank you Also had a small warranty issue taken care of. Total time 45 minutes. Service person was excellent. All at a reasonable price. Thank you More

Their stellar work and excellent customer service keep me bringing my vehicle back! I love that they provide a safe shuttle for me to work so that I may leave my vehicle there. bringing my vehicle back! I love that they provide a safe shuttle for me to work so that I may leave my vehicle there. More

Jessica in service was great! The whole service department was friendly and had my oil change done in record time. Thank you! The whole service department was friendly and had my oil change done in record time. Thank you! More