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LaFontaine Subaru

Commerce Charter Township, MI

4.3
185 Reviews

3055 E West Maple Rd

Commerce Charter Township, MI

48390

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Showing 185 reviews

May 09, 2016

Expert service every time! I receive extra special attention. The service people are professional, friendly and eager to please. No service has taken longer than an hour and a h More

by Barbara Francine Seiden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Frontera
May 17, 2016 -

LaFontaine Subaru responded

We are so thrilled that we could make your service experience smooth and stress-free. -Stefan K.

May 01, 2016

great I didn't realize my appointment was going to take 2 hours so I was provided with a loaner car. I really appreciated him giving that to me as an optio More

by Dawn Pinho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lietz
May 17, 2016 -

LaFontaine Subaru responded

We are so happy to hear that you had a great service experience and that you really enjoyed it. We look forward to seeing you next time. -Stefan K.

April 04, 2016

Outstanding service department. The service was great and the service engineer was very helpful as well as the service Manager. I am glad I purchased the Vehicle . Thank again More

by Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Frontera
Apr 09, 2016 -

LaFontaine Subaru responded

Hello: Thank you for the great shout out! -Stefan K.

April 04, 2016

Got things taken care of quickly, service as well as warrant Took the Legacy in for oil and filter. I had noticed that the price had gone up since my last visit. Mentioned that the wiper blades should be changed More

by citadel84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Elicerio
Apr 09, 2016 -

LaFontaine Subaru responded

Hello: We are happy to hear about your experience. I will be sure to pass your message and question along to the team. -Stefan K.

March 27, 2016

Comforting, professional and efficient. My husband recently passed away and he maintained the required service on my car. So it was now necessary for me to take over. I was given a detailed More

by onmyown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Frontera
Mar 29, 2016 -

LaFontaine Subaru responded

Thank you for taking the time to share your thoughts. We look forward to seeing you next time. If there is anything you need in the future please do not hesitate to contact us. We are happy to help. -Stefan K.

March 15, 2016

Excellent Experience A very pleasant and professional experience. No hassles from the moment we entered to the test drive to closing the purchase. Good follow up on the s More

by daniel boose
Recommend Dealer
Yes
Employees Worked With
Danielle Offerman
Mar 29, 2016 -

LaFontaine Subaru responded

Hi Daniel: We are glad to hear you had a great experience at LaFontaine. Thanks for sharing. -Stefan K.

March 15, 2016

Nice visit I appreciate being able to make a late afternoon appointment and then to be in and out about as fast as can be. An organized work place. Thanks. More

by BigTrain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I do not remember the name or names.
Mar 29, 2016 -

LaFontaine Subaru responded

Hello: Thank you for taking the time to share your experience. -Stefan K.

March 13, 2016

Subaru airbag recall Thank you for ALL for the local support! Without LaFontaine I would still be waiting a solution from corporate. I am now happy to say that my family More

by sjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Guizar , Jill Frontera
Mar 29, 2016 -

LaFontaine Subaru responded

Hello: Thanks for the great review. The LaFontaine "Family Deal" is not just about selling cars... its about building lifelong relationships that connect families and strengthen the community. Welcome to the Family. _Stefan K.

March 10, 2016

Excellent Always good service at this dealer. Very clean and pleasant waiting area, very pleasant staff. I would highly reccomend this dealer to anyone. The cof More

by Dutchflier
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Elicerio
Mar 10, 2016 -

LaFontaine Subaru responded

Hello! Thank you for taking the time to leave a review about Miguel and your service experience. We are very happy to hear that you enjoyed the coffee while you waited. I will be sure to pass along your message to everyone. We look forward to seeing you next time! - Shelbi P.

February 29, 2016

There is no one better!!! In 2006, I initially walked into the Subaru Dealership with my son, who recommended I check out Subaru. That's when I met Kathy. I bought my 1st Legac More

by jtk1021
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Chapman
Mar 01, 2016 -

LaFontaine Subaru responded

Hello! What an awesome review about Kathy. We are so happy that you walked away without a scratch from your two accidents and we are glad that Kathy helped you both times to get into something new. I will be sure to pass along your message to her and the entire team. We look forward to seeing you again sometime soon. - Shelbi P.

Mar 01, 2016 -

LaFontaine Subaru responded

Hello! What an awesome review about Kathy. We are so happy that you walked away without a scratch from your two accidents and we are glad that Kathy helped you both times to get into something new. I will be sure to pass along your message to her and the entire team. We look forward to seeing you again sometime soon. - Shelbi P.

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