
LaFontaine Subaru
Commerce Charter Township, MI
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Expert service every time! I receive extra special attention. The service people are professional, friendly and eager to please. No service has taken longer than an hour and a h I receive extra special attention. The service people are professional, friendly and eager to please. No service has taken longer than an hour and a half. More
great I didn't realize my appointment was going to take 2 hours so I was provided with a loaner car. I really appreciated him giving that to me as an optio I didn't realize my appointment was going to take 2 hours so I was provided with a loaner car. I really appreciated him giving that to me as an option. More
Outstanding service department. The service was great and the service engineer was very helpful as well as the service Manager. I am glad I purchased the Vehicle . Thank again The service was great and the service engineer was very helpful as well as the service Manager. I am glad I purchased the Vehicle . Thank again More
Got things taken care of quickly, service as well as warrant Took the Legacy in for oil and filter. I had noticed that the price had gone up since my last visit. Mentioned that the wiper blades should be changed Took the Legacy in for oil and filter. I had noticed that the price had gone up since my last visit. Mentioned that the wiper blades should be changed and that I had a problem with the fuel door. Miguel said they had the parts in stock and that it would take a little longer and would I like a loaner. I accepted. two hours later I got a call that the work had been completed. Everything was great and I do enjoy working with Miguel. When I got home I noticed a charge of roughly $19.95 for G.O.G. I thought that oil changes were $59.95. Just would like to know what G.O.G. is. Other than that I was treated very well. More
Comforting, professional and efficient. My husband recently passed away and he maintained the required service on my car. So it was now necessary for me to take over. I was given a detailed My husband recently passed away and he maintained the required service on my car. So it was now necessary for me to take over. I was given a detailed service log of what was needed and the costs so that I could handle all service on my own going forward. It was efficient and comforting to know exactly what was needed now and in the future. More
Excellent Experience A very pleasant and professional experience. No hassles from the moment we entered to the test drive to closing the purchase. Good follow up on the s A very pleasant and professional experience. No hassles from the moment we entered to the test drive to closing the purchase. Good follow up on the status of our vehicle as it was being built. Will definitely recommend the dealership and in particular our sales associate Danielle. More
Nice visit I appreciate being able to make a late afternoon appointment and then to be in and out about as fast as can be. An organized work place. Thanks. I appreciate being able to make a late afternoon appointment and then to be in and out about as fast as can be. An organized work place. Thanks. More
Subaru airbag recall Thank you for ALL for the local support! Without LaFontaine I would still be waiting a solution from corporate. I am now happy to say that my family Thank you for ALL for the local support! Without LaFontaine I would still be waiting a solution from corporate. I am now happy to say that my family and I are safely riding in our Subaru again. Great customer services! More
Excellent Always good service at this dealer. Very clean and pleasant waiting area, very pleasant staff. I would highly reccomend this dealer to anyone. The cof Always good service at this dealer. Very clean and pleasant waiting area, very pleasant staff. I would highly reccomend this dealer to anyone. The coffee is great as well. More
There is no one better!!! In 2006, I initially walked into the Subaru Dealership with my son, who recommended I check out Subaru. That's when I met Kathy. I bought my 1st Legac In 2006, I initially walked into the Subaru Dealership with my son, who recommended I check out Subaru. That's when I met Kathy. I bought my 1st Legacy in 2006 from Kathy. She was very helpful and found the exact car I wanted. It was totaled 4 years later when I skidded on some black ice. I walked away without a scratch! I called Kathy and told her about my accident. I asked Kathy to find another Legacy for me. I purchased my 2nd Legacy, this time in 2012. Kathy again found the exact car I wanted. She was very helpful throughout the entire process. Unfortunately, my 2012 was totaled. I walked away without a scratch! AGAIN I called Kathy. She found my 3rd Subaru. Kathy is now more than just a salesperson to me, she is my friend! She is the best. She goes above and beyond I my book! More