I got fast and efficient service. The buying experience, was sluggish, but that’s the fault of the finance companies. I left with a fully loaded 17 Outback 2.5L Limited w/ Eyesight (formerly a dealer loaner). Certified Used, around 6,000 miles, with the original warranty and an extended warranty at half the normal cost, plus gap. With the sizeable discount on the Outback, it nullified the negative equity in my 13 Chevy. Working with Jeremy, Adam, and David was excellent, the customer service was great. Further, they diligently worked with the finance company to get me the best deal, with limited credit inquiries. The Outback is amazing, comfortable, and has every feature I could want and more.