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LaFontaine Subaru

Commerce Charter Township, MI

4.4
188 Reviews

3055 E West Maple Rd

Commerce Charter Township, MI

48390

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Showing 188 reviews

February 25, 2025

This is my first Subaru, and I have loved everything about it. I worked with Kobe in August of 2024 to get myself into something that was more reliable for the Michigan winters. He was great to work wit More

by MallyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rigley
Feb 27, 2025 -

LaFontaine Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at LaFontaine Subaru of Commerce. Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2025

I am on my second Subaru. My nearly decade-old Forester now requires a little more servicing. Let me say, that it's not my car or even the brand but the service department More

by Robert Micallef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service manager (I am embrassed I didn't ask for his name, but he has a beautiful dog) Then there are the service writers: Cory, Luke, Tyler and the really nice guy who checked my car out.
Feb 23, 2025 -

LaFontaine Subaru responded

Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Subaru of Commerce! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2025

I brought my 2024 jeep grand cherokee in for q oil chnage and tire rotation, even tho they are a subaru dealership they were happy to service my jeep as they said they service all makes and models. Adam N. W More

by Jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam N, Luke, Darren
Feb 23, 2025 -

LaFontaine Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 16, 2025

My 2024 forester was put in service for oil change , tire rotation, and a trailer hitch install. All went well, small hiccup with one tires pressure. All was done in a timely fashion. Hitch install looks gre More

by Miraclestephen01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren in service
Feb 19, 2025 -

LaFontaine Subaru responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2025

I keep coming back for any problems or questions and they are fast, respectful and honest. More

by mmanley5152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
Feb 12, 2025 -

LaFontaine Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 07, 2025

Excellent service and courtesy! !!! Service was efficient. My serviceman, Darren, any others were so polite and helpful! More

by Marceline Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren C
Feb 12, 2025 -

LaFontaine Subaru responded

Hello Marceline, we're happy you found our staff to be so supportive during your experience here at LaFontaine Subaru of Commerce. We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2025

I have had excellent service every time I have been here. Luke was an absolutely great associate. I got my oil change and tire rotation quickly and didn't feel like I wasted my day More

by tstimey2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sheldon
Jan 24, 2025 -

LaFontaine Subaru responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 18, 2025

Against my better judgement, based on the feedback I had received from others about this dealership, I scheduled an appointment to look at my pulsating brakes. After scheduling my appointment, I called a te More

by Jordanerika29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
Jan 20, 2025 -

LaFontaine Subaru responded

Hi, we regret to hear that you had this experience with us. Please reach out to our Service Manager, Cory Temple, at ctemple@lafontaine.com when you can so we can address this situation directly. Thank you and have a great day.

January 17, 2025

Met promptly upon arriving, service associate Luc was pleasant to work with, all work was completed on time as promised. Great service department More

by infoTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Associates name Luc
Jan 20, 2025 -

LaFontaine Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2025

Alex, our salesperson made the purchase experience smooth and easy. We especially appreciated him showing us how things worked inside the car. We are planning on coming to the special in person “learn abou More

by lizziezil
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ostoin, finance person
Jan 10, 2025 -

LaFontaine Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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