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LaLonde Chrysler Dodge Jeep Ram - Service Center

4.7

29 Lifetime Service Reviews

2093 S Van Dyke Rd, Imlay City, Michigan 48444

29 Reviews of Lalonde Chrysler Dodge Jeep Ram - Service Center

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March 19, 2020

"Awesome staff! They always go above and beyond! Warranty..."

- Lizann

Awesome staff! They always go above and beyond! Warranty was quick and painless. They always make you feel welcome when you come in. It’s worth the drive!

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Recommend Dealer
Yes
Employees Worked With
March 04, 2020

"Service department is good prices are reasonable. Sales..."

- James_m_obrien

Service department is good prices are reasonable. Sales staff are helpful but not annoying. They have a good selection of new and used cars, they even have a used Harley

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Recommend Dealer
Yes
Employees Worked With
March 02, 2020

"LaLonde service - no appointment necessary, drove in and..."

- rickangelawillis

LaLonde service - no appointment necessary, drove in and was done in about 45 minutes. first oil change, no cost because I purchased truck at LaLonde.

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Recommend Dealer
Yes
Employees Worked With
February 26, 2020

"Joe from service was wonderful ! I would have him take..."

- thisisccindyynthiav

Joe from service was wonderful ! I would have him take care of me next time !was very helpful and pleasant to deal with. His name was Joe.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe
February 21, 2020

"I was able to stop in without an appointment to fix a..."

- Steve98flht

I was able to stop in without an appointment to fix a tire issue. My tire was fixed and 2 recalls done and back on the road in 1/2 an hour

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Recommend Dealer
Yes
Employees Worked With
February 19, 2020

"My wait was minimal and the price was fair. The only..."

- lewsterm

My wait was minimal and the price was fair. The only complaint I have was that I wish my was washed before I left the dealership.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : The other service person not mentioned
December 28, 2019

"Good service"

- astrogrn

dropped truck off in the morning and the service team- Lisa kept us in the loop all day, she was extremely helpful and took care of our issue

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Recommend Dealer
Yes
Employees Worked With
October 15, 2019

"good very"

- cougar0181

got the job done right all i had done was oil change and recalls. and they gave me a ride home and they come and got me when my truck was done

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Recommend Dealer
Yes
Employees Worked With
Dan Peterson
October 15, 2019

"Service Department is less than acceptable"

- Dart

My husband and I have been taking our car to this dealership for almost a year on the same issue. Every time we take it there we get excuses about what could be wrong. From Lisa the service rep to Tom the service manager, we have been told lies and excuses. The latest visit ended today with more excuses and a suggestion we take the car to another dealership, They apparently do not have the expertise with their ONE "technician" to address the issues we continue to experience. I will take their advice and go somewhere else and will be sure to let everyone I know they should also do the same thing.

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Recommend Dealer
No
Employees Worked With
October 06, 2019

"Awesome Serice Deptartment"

- Carnut

I had a 2019 Pacifica that had a battery issue. I jump started the car and got it to Lalonde Chrysler. Lisa in Service plugged in the code reader and confirmed there was a battery issue. They took the car right in and diagnosed it and corrected the issue. As I sat there for 2 hours I was constantly updated by Lisa and Dan and got my car back in tip top shape. While I was there I had a great conversation with Bradley who oversees many dealerships in the area. Great place for service. PS they are expanding and adding a 10 million dollar new Chrysler, Dodge and Jeep Dealership right next door. I am exicited for this. I will definetly support this dealership.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Peterson
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