Back

Lalonde Chrysler Dodge Jeep Ram - Service Center

Imlay City, MI

4.6
97 Reviews

97 Reviews of Lalonde Chrysler Dodge Jeep Ram - Service Center

Sort by
October 22, 2020

Service was fast, affordable, and thorough. Friendly knowledgeable staff was very accommodating. I will definitely be back and recommend them to friends. Other dealers told me it would be weeks before t More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc LaFata
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2020

Fast and friendly service. Dylan is the best mechanic! Will continue to utilize this dealership for all of my vehicle needs. Thank you very much! More

by Emilyg_23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Beals
September 21, 2020

My truck is been there for two weeks they keep giving me the runaround they lied to me and they won’t answer the Phone or call me back More

by Dissatisfied Al
Customer Service
Recommend Dealer
No
Employees Worked With
Tom Giacobbi
September 19, 2020

Service was punctual, friendly and top notch! I always pic Lalonde for my service for how they always go above and beyond and have always done a great job. More

by johntkral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Giacobbi
September 14, 2020

Yet again another bad experience with the service team. Wish I could give negative stars. Brought it in for a simple issue & they had it for more then a week & still could figure it out. Took it to another More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Hallmark, Tom Giacobbi
August 20, 2020

I have been bring my truck here for service for a while I have had small problems in the past. But I just had my truck in there for an oil change and tire rotation. I noticed shortly after I picked up my tru More

by jskbldrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Giacobbi
June 27, 2020

Excellent experience. The staff is professional, informative, gave me options, and was able to diagnose and fix my problem quickly and inexpensively. They were more than willing to discuss other bug More

by mwk
Recommend Dealer
Yes
Employees Worked With
Joe Ellis
May 30, 2020

I brought my 2020 RAM in to LaLonde service for two recalls. I was received by Joe Ellis, the service advisor, who was courteous and professional, and well versed on the updates that were required. T More

by jhb299
Recommend Dealer
Yes
Employees Worked With
Joe Ellis, Tom Giacobbi
May 31, 2020 -

LaLonde Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Tom Giacobbi Service Manager

March 19, 2020

Awesome staff! They always go above and beyond! Warranty was quick and painless. They always make you feel welcome when you come in. It’s worth the drive! More

by Lizann
Recommend Dealer
Yes
Employees Worked With
Tom Giacobbi
March 04, 2020

Service department is good prices are reasonable. Sales staff are helpful but not annoying. They have a good selection of new and used cars, they even have a used Harley More

by James_m_obrien
Recommend Dealer
Yes
Employees Worked With
Tom Giacobbi
...
7
...