Lahti's Jeep

A better experience Buying a new car is easy. Using Consumer reports Buying Service, I come up with a price and the first dealer to agree to that price gets my business. Buying a new car is easy. Using Consumer reports Buying Service, I come up with a price and the first dealer to agree to that price gets my business. It has always worked. Buying a used car is different. Each used car is unique: mileage, year, condition, color, accessories, etc. The dealer knows this, and that's why the margin on used cars is so much higher than on new. I was looking for a specific car, a used Honda Accord coupe with a V6. They were out there, but I had to travel to find them. One day a new listing from Lahti's (30 miles from where I live) appeared on Edmunds.com, so I called and spoke to Andrew, arranging a test drive. The car was in terrific condition. The asking price (plus taxes, doc fees, etc.) was a bit higher than my budget, so I made an offer. They made a very reasonable counter offer, but still higher than I wanted to pay. I thanked Andrew and left. On the way home I called the missus and we decided to take their offer, pending an independent inspection. When I showed up to take the car to a local Honda dealer for the inspection, they were working on the brakes. Unfortunately, the work couldn't be completed within my time frame, so Andrew offered to take the car for the inspection himself. He did so, providing me with the written report. A couple of minor things were found which Lahti took care off. They also gave me 2 new Michelins without my asking. I picked up the car the next day. In all, an excellent experience. More

good experience Just bought my new to me overland and overall was stress free . Andrew went out of his way to find a couple missing accessories that came with it . I Just bought my new to me overland and overall was stress free . Andrew went out of his way to find a couple missing accessories that came with it . I wouldn't hesitate buying from them . More

Excellent Experience @ Lahti's!!! I first found my new car online @ www.cars.com and met Brian Long. He was brilliant and sincere as well as incredibly friendly and nice. He was very I first found my new car online @ www.cars.com and met Brian Long. He was brilliant and sincere as well as incredibly friendly and nice. He was very thorough about the car giving me detailed explanations of the car, its performance, etc...We took a nice long test drive around the area, and I knew that this car was right for me! We rocked to WAAF and it was a blast. He even took down my favorite stations and programmed them in! He explained all the warranties, and that this car I have is a Certified Pre-Owned and how special that made it. He also helped me to understand about why the 4 cylinder engines are so powerful these days with the engineering* I will never forget my experience buying with Brian. This guy rocks!! Go see him. He will rock your world entirely. Cat More

Great experience buying a Jeep from Lahti My husband and I recently purchased a Jeep Patriot from Lahti's. Fred Perla met us at the door and worked patiently and professionally with us throug My husband and I recently purchased a Jeep Patriot from Lahti's. Fred Perla met us at the door and worked patiently and professionally with us throughout the entire process. He was never pushy, just helpful! We would definitely purchase another vehicle from this dealership and, if available, work with Fred. More

Great Service! Lahti's is an excellent place to get a car! Dianne Lozeau was very friendly and helpful, she took time to fill out some of the paperwork when I was in Lahti's is an excellent place to get a car! Dianne Lozeau was very friendly and helpful, she took time to fill out some of the paperwork when I was in a rush, and she was super nice about it. Definitely go here if you want great customer service and a great vehicle! More

Very enjoyable experience Buying a Jeep at Lahti's was very a very relaxing experience compared to other dealerships I visited.this week. Fred Perla was a joy to talk to while Buying a Jeep at Lahti's was very a very relaxing experience compared to other dealerships I visited.this week. Fred Perla was a joy to talk to while going over the details of the Jeep Compass. We communicated throughout the day until I had the time to come in and see him and I'm glad I did. When it came down to discussing the trade Ron Booth went the extra mile and ensured the trade was fair which made buying a Jeep here effortless. The day the Jeep was picked up I got the experience of getting the vehicle inspection and talking with Jason while enjoying the showroom. Overall a great team. More

THE place to go for Customer Service Let me start by saying, I was not your typical car buyer. After doing my homework, I was looking for a particular trim, color and options. So, of co Let me start by saying, I was not your typical car buyer. After doing my homework, I was looking for a particular trim, color and options. So, of course my car was not on the lot. But Jason and his team tirelessly looked around for my "perfect" Cherokee. From the beginning of my journey into buying a new vehicle, Jason was always accessible and informative. He let me know what he was seeing and was straightforward with me on availability and cost. Communication was excellent. Ron, dug deep into the available vehicles and called place after place to find what I was looking for. It was a pleasure working with this group. To me, a new car is huge investment and can be intimidating. Jason made the whole experience non-stressful and very easy. Consider me a happy customer! It really is nice to see a family-oriented dealership focused on customer service in the days of selling for commission. Thank you! More

Returning satisfied customer Lahti's and Fred Perla as usual were great at making the purchase of my new Jeep Cherokee a pleasant experience. Special kudos to Fred who spent ext Lahti's and Fred Perla as usual were great at making the purchase of my new Jeep Cherokee a pleasant experience. Special kudos to Fred who spent extra time showing me all the features and how to access them. I would send friends and family to purchase a car from Fred at Lahti's, dpsivert More

Great Day! Just had a great day at Lahti's Jeep, working with Fred Perla getting me into my new Jeep Grand Cherokee. Fred made what could have been a stressful e Just had a great day at Lahti's Jeep, working with Fred Perla getting me into my new Jeep Grand Cherokee. Fred made what could have been a stressful experience very easy and rewarding. I highly recommend Lahti's for any potential buyers. They are the best! More

black Friday shopping -- new jeep Cherokee I would absolutely send my friends and family to Lahti's. After a long day at an awful Jeep dealership in Lowell I went to Lahti's where I had the mo I would absolutely send my friends and family to Lahti's. After a long day at an awful Jeep dealership in Lowell I went to Lahti's where I had the most pleasant experience working with Dianne. She by far is the best sales.person I have had the experience of dealing with. I felt absolutely comfortable, she didn't pressure me into a vehicle and she listened to what I wanted and what I was saying. She gets 5 GOLD stars in my book!!! I will be going back when it's time to trade in and I will for sure be looking for Dianne. More