Quick Lane isn’t really a good description. They are not quick and you have to schedule appointments about a week in advance. Inside service writer/cashier does an adequate job, but not near as good as previous employee (Tyler?) who held that position. Prices, just like everything has been on the rise, but some fairly significant jumps this last year. But one of my main concerns is that they repeatedly have failed to replace my wheel lock tool in my van. I check every time now before I leave. I asked them did they realize how devastating that would be if I had a flat tire? The mechanic laughed once before. Kinda got the feeling he did it on purpose because I declined the air filter and new tires they recommended. Prices just didn’t seem in line with the competition. This time the service writer went back in and got my wheel lock tool. Said sorry, but just didn’t seem sincere, maybe he was embarrassed? Why do I keep going here? I ask myself that. I have finally earned enough points for a free or close to free oil change, so that one will probably be my last unless things improve. I have over 180,000 miles on my van, so I take care of it and keep up with the regular maintenance. But I really think that is the last thing they want, they really push the optional services and try and make you feel like a bad person when you decline. I don’t mind paying for good work and diagnostic time but I don’t want to feel pressured to spend money on things I don’t want or need.
Lastly, while I waited, I went over to the used car lot with my wife to look at a 2019 Mustang. It’s the 4 cyl, eco boost one in Orange Fury, automatic, nice car. The exact color I like. I know I really enjoyed my last 2012 California Special. Been seriously contemplating getting another since my van is getting up there on miles. Odd thing is, the sales people just sat inside and looked out the window drinking their coffee and never even said hello. We looked inside the unlocked Miata and the Flex as well. I am not only shopping for a car, but also a salesman. They saw me, don’t let them tell you otherwise. I was the guy in the wheelchair, so it’s not like I am going to walk up the steps and ask for help (beg to buy something). Bought my wife’s current Ford Escape at another Ford location. Salesman was easy to deal with and loved it because I am a BNSF employee and got the corporate discount ( no long drawn out negotiations), had good credit, ability to pay and knew what I wanted. Waiting to see how they do next time. Peace