Bought my truck from Laird Noller and was hit by another driver 3 weeks later. Laird Noller Collision Center in Lawrence has had my f150 for 7 weeks. Tried to give it back to me with a terrible paint job and a bad rear door. They fixed the paint after 2 more tries. Been waiting 3 weeks for just the door to get fixed but they don’t know how. Keep telling me Ford tech support has to tell them how to do it. I will never use this dealer or body shop again. They don’t know how to do the work and repeatedly try to say the truck is done without fixing obvious problems. Total incompetence.
We recently bought a car from Laird Noller and the experience has been great! The purchase was simple thanks to straight pricing and honest discussion (thanks to Jason W. A month after we bought the car there was a mechanical issue that was rectified without any fuss - big thanks to Joe Noller. I have never had a car buying experience to beat this. I would recommend to anyone thinking of buying new or used!
When we went there the expectation was to get hassled before we could look. They were very professional, the manager came out to greet us when we came in and came to congratulate us when we purchased. They let us write a fair deal. very good group of people. Joe was super nice, ASK FOR HIM WHEN YOU GO IN TELL HIM I SENT YOU!
his car is sweet quick response. super quite. Laird Noller has a good team of guys. They all pitched in to help me with my purchase. Joe Kelly well versed in what he presented . Answered all my question and my family has went and bought a car from him since.
Well prepared followed thru with everything no high Jinx. I can not say enough about the purchase. Tyler has a gentle soul. He did everything i ask and them some. The Manager Russell Jordan congratulated me and had a huge aura.
Another flawless car buying experience with Josh Hoke and Laird Noller Hyundai! I picked Laird Noller for a second car purchase over much closer dealerships to my home. I give this dealership my highest recommendation!
Was great experince sales staff as well as manager made me feel at home. So often as a female you get over looked when buying a car, not here professional all the way. If only the other dealers were as honest. Thank you Tyler and Jordan well done!
Went to the dealership in Lawrence and had an excellent experience. I love the color and it had all the features I requested. Joe Kelly was professional and got us exactly what we asked for. We will definitely be back soon to purchase one for my husband!