Back

Laird Noller Ford of Lawrence

Lawrence, KS

4.1
1,845 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
Contact Dealership

935 West 23rd St

Lawrence, KS

66046

Directions

By Type

Showing 1,845 reviews

May 27, 2025

Just bought a 2024 Bronco from Kylee. The best car buying experience i have ever had! Kylees professionalism as a sales professional is unmatched. Kylee and everyone you will speak with t More

by nathanknepper92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylee Bremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Laird Noller Ford of Lawrence responded

Thank you so much for your amazing review! We're thrilled to hear that your experience with Kylee and the rest of our team at Noller Lawrence was the best car buying experience you've ever had. Kylee truly goes above and beyond for her customers, and your kind words mean the world to us. Enjoy your new 2024 Bronco, and we look forward to welcoming you back whenever you're ready for your next adventure. Thank you for supporting local business!

May 27, 2025

Nice people, service is excellent, my car was taken into the shop on time and repairs were made in a timely fashion More

by tasmith.1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your kind words! We're happy to hear that you had a positive experience with our team and that everything was completed on time. Providing excellent service and keeping things running smoothly is always our goal. We truly appreciate your support and hope to see you again for your future automotive needs!

May 27, 2025

Very courteous and knowledgeable, Khrista Bell was a joy to be around and made sure I was taken care of More

by RLRUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khrista Bell
May 28, 2025 -

Laird Noller Ford of Lawrence responded

Thank you so much for your kind words! We're thrilled to hear that Khrista Bell provided you with such a positive experience. We look forward to welcoming you back again soon.

May 27, 2025

A hassle free oil and filter change! I was greeted and checked in quickly and my services were completed in under an hour! More

by AEMYSTER2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 28, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for the great review! We're so glad to hear your oil and filter change was quick and hassle-free. Providing efficient, friendly service is what we aim for, and it's great to know we hit the mark. We appreciate your business and look forward to seeing you again!

May 25, 2025

Haliey was friendly and nice. Overall though I was not pleased. I took the truck in to get it fixed at 7:00 am. I had to call at 4pm to find out the status on the repair. I do not More

by mriling
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haliey Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback. We're glad to hear that Haliey made a positive impression, but we're truly sorry to learn that the overall experience didn’t meet your expectations. Clear and timely communication is a priority for us, and we regret that you were left waiting for updates. We understand how frustrating that can be and will use your feedback to improve our process moving forward. If there’s anything more we can do to make this right, please don’t hesitate to reach out directly, we’d appreciate the opportunity to regain your trust.

May 20, 2025

I scheduled a Saturday morning appointment a week ahead of time and then during the week I received multiple emails reminding me of the appointment. Then I drive to the station on Saturday morning and nobo More

by JOHNSONMITCH181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haliey Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience and frustration caused by our unexpected closure on the day of your original appointment. We understand how valuable your time is, and we're truly sorry that this impacted your Saturday morning. We also regret that your initial interaction upon returning didn’t reflect the level of empathy and service we aim to provide. That said, we're glad to hear the situation was eventually acknowledged and a discount was offered to help make things right. Your feedback is important to us, and we’re using it as an opportunity to improve our communication and service going forward. If there’s anything else we can do for you, please don’t hesitate to reach out. We’d love the opportunity to provide a better experience next time. Thank you again for your honesty and for giving us the chance to serve you.

May 17, 2025

Very pleasant and efficient service rep. , and great mechanic who explained his work in a clear and friendly way! More

by TVP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My mechanic!
May 23, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for the kind words! We're so glad to hear that your service rep was pleasant and efficient, and that our mechanic took the time to explain everything clearly and in a friendly manner. That’s exactly the experience we strive to provide! We truly appreciate your business and look forward to helping you again in the future.

May 17, 2025

Xavier was very curtious, helpful and answered my questions. I am very happy with my truck. I would recommend him. More

by SEE
Recommend Dealer
Yes
Employees Worked With
Xavier Jimenez
May 23, 2025 -

Laird Noller Ford of Lawrence responded

Thank you so much for your kind words! We’re thrilled to hear that Xavier provided courteous and helpful service and was able to answer all your questions. It’s great to know you’re happy with your truck, that’s what we love to hear! We truly appreciate your recommendation and look forward to assisting you again in the future.

May 17, 2025

Mostly prompt service. Tire rotation & oil change went well. Waiting room is nice. I was kept updated on service. More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for sharing your experience! We're glad to hear your tire rotation and oil change went smoothly and that you found our waiting room comfortable. It’s also great to know our team kept you informed throughout your visit, we always aim to provide clear communication and efficient service. We appreciate your business and look forward to seeing you again for your next service!

May 16, 2025

I was very happy with process. Aaron and Aaron were professional and friendly. Very positive experience and I would recommend them to others More

by dfriedrich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lassley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for the great review! We're so glad to hear you had a positive experience and that both Aarons took great care of you with professionalism and friendliness throughout the process. We truly appreciate your recommendation and are grateful for the opportunity to earn your business. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future!

1
...