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Laird Noller Ford of Lawrence

Lawrence, KS

Overview
Employees
Reviews
Vehicles
4.2
1,982 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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935 West 23rd St

Lawrence, KS

66046

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Showing 1,982 reviews

November 18, 2025

Service is excellent, with great communication. Prompt scheduling and completion. Been a customer for several purchases now. More

by TLMJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELBY BOBADILLA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 18, 2025

Not where you want to have any GM vehicle worked on because they won’t have the part in stock . More

by LWALLSMALLCATSUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SHELBY BOBADILLA
4.0
This rating includes all reviews, with more weight given to recent reviews.
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November 18, 2025

Called and wanted them to hold car for us did credit check and was ready to close by next day More

by lacicrowder
Recommend Dealer
Yes
Employees Worked With
SHELBY BOBADILLA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SHELBY BOBADILLA
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November 15, 2025

All good the service tech was very helpful That's all I got it was nothing major More

by JEFF.WARD77
Recommend Dealer
Yes
Employees Worked With
Recall notice and computer scan and fix
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November 13, 2025

They were finally trying to actually help me after my car was loaded on a tow truck to a more trustworthy place. Kept trying to sell me a new car after the Ford Escape I've owned for 5 years just went out of More

by MADELINELAMONS
Recommend Dealer
No
Employees Worked With
JAYDE COLLIE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAYDE COLLIE
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November 12, 2025

I found this dealership to be very helpful and professional!! They did everything they could to make sure I had a good experience!! And I am very happy with the vehicle that I have!! More

by Mrtnboisen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 11, 2025

The service person was so kind and was able to squeeze me in for an oil change. I appreciate it so much because life is very hectic so being able to slide in when time allows is AMAZING!!! Thank you sooo m More

by crazyestan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KHRISTA BELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAYDE COLLIE
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHELBY BOBADILLA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 10, 2025

Won’t go back saleman was crazy and over priced didn’t do anything correct More

by willow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rolando Najera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Ryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2025 -

Laird Noller Ford of Lawrence responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’d like the opportunity to look into what happened and make things right. Please reach out to us directly at customerconcerns@lairdnoller.com so our team can assist you further.

November 09, 2025

Provided all information requested. Good customer service and valet service. Explained all recommended service in detail. More

by gelita.fields
Recommend Dealer
Yes
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Nov 10, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for taking the time to share your experience! We’re glad to hear that our team provided great customer service and that you appreciated the detailed explanations and valet service. We truly value your business and look forward to serving you again in the future.

November 07, 2025

Very comfortable buying a car and informative easy to work with and friendly Professional and family oriented More

by jeff1959goldring
Recommend Dealer
Yes
Employees Worked With
Michael don't know last name
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Nov 08, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for sharing your experience! We’re thrilled to hear that your car-buying experience was comfortable, informative, and friendly. We pride ourselves on being professional and family-oriented, and your feedback means a lot. Enjoy your new vehicle!

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