Laird Noller Ford of Lawrence

Service Very helpful in getting my car fixed when it broke down out of town and helping me get a rental car while mine was being serviced Very helpful in getting my car fixed when it broke down out of town and helping me get a rental car while mine was being serviced More

Customer Service Kaylor, my salesman, was very courteous. He listened to me, and was very helpful. No bull... He explained how everything worked on the car I chose. Kaylor, my salesman, was very courteous. He listened to me, and was very helpful. No bull... He explained how everything worked on the car I chose. We went for a test drive. I drove away with a new car, after meeting the Business Manager, Brendon, he was great too. This was the best atsomphere I've ever been in at dealership. More

Very good and well informed regarding battery. I took my car to another dealership and they said my battery was good, then on the following Monday it would not turnover at all :( The advice that I I took my car to another dealership and they said my battery was good, then on the following Monday it would not turnover at all :( The advice that I received was very good. Thanks, Kathy More

Great customer service! We consistently take our car to Laird Noller service for all the oil changes and any other service necessary. We receive great customer service and ap We consistently take our car to Laird Noller service for all the oil changes and any other service necessary. We receive great customer service and appreciate the care they give our vehicle. More

Oil Change and 45,000 miles check up During my routine maintenance it was discovered that I had break issues. Jessica kindly explained the issue in great detail (I don't know much about b During my routine maintenance it was discovered that I had break issues. Jessica kindly explained the issue in great detail (I don't know much about breaks). It was such a problem, the dealership paid for the parts to be shipped overnight. They were installed the next day and I didn't have to worry about my breaks! Also the drop off and pick up process was very smooth and I was given a shuttle ride multiple times, which was extremely convenient. I was very pleased with my experience and shall return. More

Service on Mazda CX7 The employee kept me well informed about the car service, advising me on what might need doing to the car in the future, and how much it would cost. The employee kept me well informed about the car service, advising me on what might need doing to the car in the future, and how much it would cost. More

Oil Change Jessica was very friendly and discussed maintenance issues and options. I would recommend her to help with your vehicle issues. The cost to repair w Jessica was very friendly and discussed maintenance issues and options. I would recommend her to help with your vehicle issues. The cost to repair was explained. More

Service Receive great service on my Escape. In and out in just minutes, professionals and courteous. On this day it was raining and cold after they finished c Receive great service on my Escape. In and out in just minutes, professionals and courteous. On this day it was raining and cold after they finished changing my oil they turned the car around so I could leave in the garage and stay out of the weather. Thanks again More

servvice repairs on vehicle. David Wakeman and the Laird Noller automotive dealership have been very courteous and shown integrity during the process of service work on my persona David Wakeman and the Laird Noller automotive dealership have been very courteous and shown integrity during the process of service work on my personal vehicle. thank you. More

The service was okay but not Alex I didn't appreciate the amount of winking Alex was doing to me. I felt it was very disrespectful. I also was upset that he attempted to charge me for I didn't appreciate the amount of winking Alex was doing to me. I felt it was very disrespectful. I also was upset that he attempted to charge me for services I told him I didn't want. More