Laird Noller Ford of Lawrence

Great experience Jerry was very informative on all areas of controls . Helped to make sure everything was setup on the truck, including IPhone. I would recommend Laird Jerry was very informative on all areas of controls . Helped to make sure everything was setup on the truck, including IPhone. I would recommend Laird Noller to anyone. Great service. More

Oil Change/Tire Rotation Quick Lane Employees were wonderful! We have had great service with them every time we have brought our vehicle in for service. They always explain Quick Lane Employees were wonderful! We have had great service with them every time we have brought our vehicle in for service. They always explain options and charges completely. Work is done well and in a timely manner. We purchased the vehicle from Laird Noller and will continue to drive from Gardner for service on our Expedition. More

Trade in Stopped in to look at trading in a vehicle. Was contacted by Tony Sanders. I told him exactly what I wanted to do. Tony did not try to up sell or swin Stopped in to look at trading in a vehicle. Was contacted by Tony Sanders. I told him exactly what I wanted to do. Tony did not try to up sell or swing any deals. He was honest, up front and easy to deal with. I walked away with exactly what I had sought. Very friendly and easy to work with. Johnathan in the finance department was awesome to work with. We exchanged photos of our dogs and spoke about various life events. Good solid representative of the business and again a joy to work with. More

Always awesome! Tyler and the crew are always fast, friendly, and helpful. I set an appointment to ensure I got in and out quickly and they definitely made it happen Tyler and the crew are always fast, friendly, and helpful. I set an appointment to ensure I got in and out quickly and they definitely made it happen. They even helped prioritize a few repairs needed. More

Our purchase of a used and new vehicle We were very happy with our recent purchase of a used Ford Edge and a new Ford F150 with Sean Isaacs and the managers in the used car department. They We were very happy with our recent purchase of a used Ford Edge and a new Ford F150 with Sean Isaacs and the managers in the used car department. They made our purchase very easy and enjoyable overall. They were very helpful, friendly, informative and professional in our purchase. I have purchased two other vehicles before at Laird Noller and the sales and service I am very happy with and recommend to everyone.. . More

Always great service I have used this dealership to service my Hyundai for a few years now. I am never disappointed with the results and quality of service. I will continu I have used this dealership to service my Hyundai for a few years now. I am never disappointed with the results and quality of service. I will continue to return for my future service needs. More

Exceeds expectations for quality of service! Quality of service consistently exceeds expectations at Laird Noller Hyundai. I have taken 3 vehicles (2 Hyundais and 1 Ford) to this team -- Alex Alv Quality of service consistently exceeds expectations at Laird Noller Hyundai. I have taken 3 vehicles (2 Hyundais and 1 Ford) to this team -- Alex Alvarado, Danny Dolar and Jessica Lund -- over that last 30 days for routine or special maintenance, and each time they delivered top-flight service! They are good and effective communicators and I appreciate that they keep me posted as work in the shop progresses to advise me of needed repairs/anticpated costs. They deliver the car when promised and, again, communicate effectively about the services performed. They advise on recommended services for upcoming maintenance checks but never try to "sell" needless service until required (much appreciated). Most recently, they went well above and beyond (Alex and Danny) in picking up a 1997 Ford that had been idle for 3 years, jumping it, and then providing excellent comprehensive maintenance to put it back on the road in no time! WOW!!! Now that's SERVICE. Finally, they are warm and friendly in their demeanor but always professional. Their smiles are genuine and they make my routine trip to the car shop an enjoyable experience. I have complete confidence that Alex, Danny and Jessica and know they will always return my vehicle having received excellent service -- on time -- with a smile! Very sincerely - Fred Conboy More

Joe Kelly review Our experience working with Joe Kelly was awesome! We were at complete ease and never felt any pressure to buy. We highly reccommend both Laird Nolle Our experience working with Joe Kelly was awesome! We were at complete ease and never felt any pressure to buy. We highly reccommend both Laird Noller and Joe Kelly when making your next purchase. More

Worst experience ever Worst experience I have ever had with a dealer. Bought a used car had problem . Check engine light was on. Was told that it was a sensor that was all Worst experience I have ever had with a dealer. Bought a used car had problem . Check engine light was on. Was told that it was a sensor that was all got it replaced before I left. Next day the light came on agian. Told it was a whole different problem. Dealership not keeping me informed of anything with the car. Always said it would olny take a couple of days. But it took a 3 weeks to fix. Also was told that they it would have new mats in the car when I got it, now says that they have just been order and shipped to my address. And was told that car would be driven to us at 800 but didn't call me just sent a text at 1030 saying that they would be leaving at 11. Just the worst cat buying experience that I have ever had. More

Great Vehicle, Great price Sean Isaacs worked very hard, and went above and beyond to explaining the vehicle and the pricing. I bought a 2015 F150 King Ranch, and everything tur Sean Isaacs worked very hard, and went above and beyond to explaining the vehicle and the pricing. I bought a 2015 F150 King Ranch, and everything turned out perfect. More