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Laird Noller Ford of Lawrence
Lawrence, KS
1,839 Reviews
Laird Noller Ford of Lawrence
has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award.
We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well.
We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,839 reviews
November 30, 2015
Used car purchase experience I worked with Josh and Brendan to buy a Hyundai Sonata, 2015 model. I had the best experience of car buying. Josh is a true gentleman, upfront, and ve I worked with Josh and Brendan to buy a Hyundai Sonata, 2015 model. I had the best experience of car buying. Josh is a true gentleman, upfront, and very honest person. He is very knowledgeable and answered every question best to his understanding. I definitely recommend this dealership and especially Josh if anyone is looking to buy a new or used Hyundai. More
by rakesh
Employees Worked With
Josh Hoke, Brendon Dennison
November 29, 2015
Awesome customer service. This was a very comfortable car buying experience due to Anthony's experience and friendliness. I would recommend Anthony to anyone looking for a pos This was a very comfortable car buying experience due to Anthony's experience and friendliness. I would recommend Anthony to anyone looking for a positive experience. More
by uneekme
Employees Worked With
Anthony Thompson
November 29, 2015
scheduled maintenance I went into L/N service for the 15,000 mile service. The service people were quick to take my car to the shop and was surprised by the quick turn arou I went into L/N service for the 15,000 mile service. The service people were quick to take my car to the shop and was surprised by the quick turn around time. Jessica and her coworker were efficient and accepted my coupon and I was out the door. More
by zydecojoe1
Employees Worked With
Jessica Lund
November 29, 2015
Mixed Feelings When I brought in the van, Grant asked what he could do for me. He was in the middle of finishing another customer so he stated he needed to complete When I brought in the van, Grant asked what he could do for me. He was in the middle of finishing another customer so he stated he needed to complete this before getting with me. I was going to be out of town so I asked to go ahead and pay so I could pick the van up after hours. He seemed (just a feeling he left) that was going to be a problem. He said he needed to check on cost of parts and labor etc., so he said I could have a seat. We were kind of in a hurry and when I stepped up to the counter Grant got a little defensive, stating that he wasn't even ready yet, he still needed to check on parts cost. So I stepped back and in a little while he was ready. I gave him my keys, signed the papers and told him to leave the van outside and keys in cup holder and close it up. He said he would call and let me know when the van was done so I wouldn't have to worry about that it had been put outside and the keys were inside. Grant or no one from your service department called. When we got back into town I got into van and couldn't find keys, which started to upset me. I checked in several common locations and finally found them in the center console part on top. I usually don't put much in there and was the last place I looked. Again was not happy he didn't put it where I had asked. Also cost was off by about $4.55 and he used some of my bonus reward money to cover it and nothing was even discussed about that. More
by LKreie
Employees Worked With
Grant Wolf
November 28, 2015
Fabulous! Tyler was super friendly and able to answer my questions. He didn't try to upsell me on services I didn't need. It was a nice surprise to find out my Tyler was super friendly and able to answer my questions. He didn't try to upsell me on services I didn't need. It was a nice surprise to find out my oil change was free too! More
by jfug
Employees Worked With
Tyler Agler
November 28, 2015
Friendly, intelligent, capable and customer-oriented service Make an appointment here! It is a pleasure to work with them when getting my car serviced! It is always a positive experience when coming to this serv Make an appointment here! It is a pleasure to work with them when getting my car serviced! It is always a positive experience when coming to this service center. More
by Tennismatch1
November 28, 2015
Good customer service Tyler was very friendly. I was told my car would take about 1.5 hrs because it was the lunch hour, but it was complete in 45 min. Tyler was very friendly. I was told my car would take about 1.5 hrs because it was the lunch hour, but it was complete in 45 min. More
by seaffalt
Employees Worked With
Tyler Agler
November 27, 2015
Easy car shopping experience Car shopping had never been fun for me, but the experience this time was simple and we were able to find a car in our price range that fit what we wer Car shopping had never been fun for me, but the experience this time was simple and we were able to find a car in our price range that fit what we were looking for. The salesperson was up front and More
by John32
Employees Worked With
Greg Cooper, Jeff Kirwan
November 25, 2015
Great Buying Experience I had inquired about a 2014 Mustang that was on sale but wasn't fully sold on buying the car because my wife and I were actually looking for a truck. I had inquired about a 2014 Mustang that was on sale but wasn't fully sold on buying the car because my wife and I were actually looking for a truck. However, several weeks later I was contacted by Rick Wright of Laird Noller Hyundai who told me they were planning to sell the vehicle at a discounted price to another dealer but that they'd rather sell it to a customer for the same amount. The deal was so good, on such a quality car, we jumped right on it. The entire staff - from Mr. Wright, to Anthony and Jonathan - were extremely courtesy, accommodating and patient. Not only did we get an extremely fair deal on our aging trade-in, they gave us an in-depth look at all of our service and financing options. The process was painless (without all the endless gamesmanship), we were given a complimentary tank of gas and we definitely plan on using Laird Noller for many years to come. They truly make you feel right at home. ~ Xavier and Tracy, Emporia Kansas More
by xavierkeough
Employees Worked With
Anthony Thompson, Jonathan Riedel
November 25, 2015
No Pressure Buying Had a great experience with James Barr. He explained everything very good. Definitely not like it used to be trying to buy a car. Thanks! Had a great experience with James Barr. He explained everything very good. Definitely not like it used to be trying to buy a car. Thanks! More
by Missy the cat
Employees Worked With
James Barr
