Laird Noller Ford of Lawrence

Oil change service It was the first oil change for my car and thus got it for free. Had a great experience at this dealership. Very friendly people and excellent service It was the first oil change for my car and thus got it for free. Had a great experience at this dealership. Very friendly people and excellent service in a professional fashion. More

Outstanding and unexpected! There are no words that can fully articulate how surprised I was that Sean came back with everything I asked for. We are beyond ecstatic with our purc There are no words that can fully articulate how surprised I was that Sean came back with everything I asked for. We are beyond ecstatic with our purchase! I am very loyal when treated right. Based on my first experience with Laird Noller and how well they take care of my Dad as well, there is no doubt in my mind that my loyalties remain with them! All I can say is best place to go if you truly want to buy a vehicle, because they will do everything in their power to make it happen. Outstanding! Just......Outstanding! More

Courteous staff; great results The service department is perhaps the main reason why I would consider buying another Ford product and from this dealer. I appreciate the courtesy and The service department is perhaps the main reason why I would consider buying another Ford product and from this dealer. I appreciate the courtesy and generally prompt and professional responses from the service personnel. A few years ago, I had some serious problems with this service department (misplaced service orders, installation of the wrong parts, etc.), but I think those problems have been rectified and I have no qualms about taking my older truck in for maintenance. They have kept the truck running in fine order, and I'm happy with the results and happy with the service technicians. More

So glad I found this dealership! Everyone in the service area has been so amazingly helpful with all of my concerns. Jessica and Danny have handled my various service requests and hav Everyone in the service area has been so amazingly helpful with all of my concerns. Jessica and Danny have handled my various service requests and have been so professional and accommodating that I don't take my car anywhere else anymore. I will continue to recommend this dealership to anyone in Lawrence. They always make sure I understand what was wrong, and also go above and beyond by inspecting and washing the car every time! My only regret is that I wish I had gone through this dealership for my original purchase and not just for service work. Laird Noller Hyundai has some of the best customer service practices I've seen in a long time. More

Excellent Service My experience was very positive. Jessica was thorough in explaining to me the service needs. She provided a clear explanation of the work completed, My experience was very positive. Jessica was thorough in explaining to me the service needs. She provided a clear explanation of the work completed, provided recommendations for the future, and kept me informed regarding the courtesy car. More

Very Impressed! We were very impressed by the service we received at Laird Noller. It was, hands down, the best experience we have ever had with purchasing a vehicle We were very impressed by the service we received at Laird Noller. It was, hands down, the best experience we have ever had with purchasing a vehicle. We felt like the staff sincerely wanted to give us the best possible deal. We were also impressed with how hard Sean worked on finding us the exact vehicle we wanted, and he really did his research and was very knowledgeable about the features of the vehicles. Everyone was super friendly and made us feel right at home. We will definitely be returning to Laird Noller for all of our future vehicle purchases. More

A pleasant experience this was our first time to meet Sean Isaacs. he was great to explain everything about the car we drove then purchased. Sean is a very considerate, c this was our first time to meet Sean Isaacs. he was great to explain everything about the car we drove then purchased. Sean is a very considerate, calm, enjoyable salesman. we were very pleased to meet him and do business with him. Greg Dahlem is an excellent service manager. We are proud to know both of these gentlemen. Arnie and Bert More

Great Service I have not been disappointed with the service center at Laird Noller Automotive. The guys in the service department are very professional and take th I have not been disappointed with the service center at Laird Noller Automotive. The guys in the service department are very professional and take their time in explaining any problems. I like also that they give you their personal recommendations on if potential problem areas need to be fixed right away or if you can wait. More

Oil change alex called and reminded me about oil change service came in got it done quick and they washed my car too I would recommend this to anyone in need of alex called and reminded me about oil change service came in got it done quick and they washed my car too I would recommend this to anyone in need of an oil change quick and fast service More

routine oil change Tyler very helpful and responded to all of my questions. I appreciate Tyler taking the time to answer my concerns regarding next steps for car mainten Tyler very helpful and responded to all of my questions. I appreciate Tyler taking the time to answer my concerns regarding next steps for car maintence. More