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Laird Noller Ford of Lawrence

Lawrence, KS

4.1
1,836 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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935 West 23rd St

Lawrence, KS

66046

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Showing 1,836 reviews

October 08, 2015

In and out, everything taken care of Went in for an oil change. They reminded me that my left blinker was out, and got that taken care of too. Added a tire rotation for $5 more, everyone More

by DM146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Agler, Grant Wolf
October 06, 2015

A++++ Customer Service!! When our 2012 Hyundai broke down and was towed to the closest Hyundai dealer, Laird Noller in Lawrence, this was a blessing in disguise! Danny Dolar a More

by carhyundaihawks6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Lund
October 05, 2015

Salesman, finally good experience! My husband and I originally were to see a different sales person. But, lucky for us, we had Jerry Hall. I've dealt with many sales people through my j More

by Lynne H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hall
October 05, 2015

Wonderful purchase experience, great Anthony Thompson is Warm and professional , the entire purchase process is simple and convenient, satisfactory condition, it is a very good experience More

by amay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Thompson
October 05, 2015

AWESOME experience Jon was a great guy to work with. He was fast and efficient when it came to our financial paperwork. He was a very funny guy who was easy to work with More

by Montana Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Scott Teenor
October 05, 2015

Good 1st Experience This was my first experience purchasing a car and feel very fortunate to have found Laird Noller. Overall, I had a great experience with a very helpfu More

by Elantra2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Thompson, Jonathan Riedel
October 04, 2015

Routine Service / Preventative Maintenance Since day one my car has been taken to Laird Noller Hyundai Service department for all it's routine and preventative maintenance. Their excellent staf More

by S McCoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Lund
October 03, 2015

The best of service! Jessica Lund, my service advisor is great! She went well above and beyond in attempting to locate a service contract I believed to be in effect. She m More

by John H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Lund
October 02, 2015

Excellent Transaction My husband and I purchased our car this past week at Laird Noller in Lawrence, Kansas. we were most impressed with the professionalism that our More

by Candy051395
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Isaacs
September 30, 2015

Started bad, but ended good I went into the dealership to get a couple recalls on my car done. I had called and set up an appointment so I could get right in. I was told to drop More

by ccooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Ruder, David Wakeman
Sep 30, 2015 -

Laird Noller Ford of Lawrence responded

Chelsea we are very sorry you had this experience, this is by no means the way to treat clients and not how we do business at Laird Noller. We will review our scheduling and customer service procedures with the service advisor you dealt with immediately. If you need anything else at all, please do not hesitate to contact me at 785.843.3500 ext 1046. Thanks, Chris Maynard, Director of E-Commerce, Laird Noller Auto Group

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