Laird Noller Ford of Lawrence

Saw on-line and Tony had it ready for us to test drive! The Salesman and staff were friendly and took care of us. Tony answered all of our questions that we had. Making our trade experience great! The Salesman and staff were friendly and took care of us. Tony answered all of our questions that we had. Making our trade experience great! More

Excellent service I had my AC stop on an extremely hot day. David Westerman was extremely friendly and efficient, ordering the necessary part and having my Explorer u I had my AC stop on an extremely hot day. David Westerman was extremely friendly and efficient, ordering the necessary part and having my Explorer up and operating the next day. I was very pleased with all aspects of the service. More

First visit 09-2015 We purchased a 2011 Kia Sorrento in January 2015 and added the maintenance plan. This was the first visit for regular maint. The personnel were frien We purchased a 2011 Kia Sorrento in January 2015 and added the maintenance plan. This was the first visit for regular maint. The personnel were friendly and it took around 45 min. Good people. More

Friendly, Personable, & Trustworthy The employees in Quicklane are always extremely friendly and personable when I schedule an appointment and arrive for service. They knew me by name a The employees in Quicklane are always extremely friendly and personable when I schedule an appointment and arrive for service. They knew me by name after only my second or third visit. What I enjoy about their service the most is that it's fairly obvious their priority is you, servicing your vehicle correctly, efficiently, and cost-effectively. It is not about making an extra buck by trying to sell you a part or service you don't necessarily need. That is why I continue to go back. They will also provide a quote or estimate for a new part or service and wait for the customer to give the OK before proceeding with the service. A practice that can be hard to find in other automotive service shops. More

professional service We had a great experience buying a car for the first time in 14 years. Our salesman was very helpful and friendly. We were also impressed with the pr We had a great experience buying a car for the first time in 14 years. Our salesman was very helpful and friendly. We were also impressed with the professionalism of the sales manager. More

Oil change and new tires Excellent service. The local GM service department could learn a bit from you guys about customer service. Grant and Tyler were both great to work w Excellent service. The local GM service department could learn a bit from you guys about customer service. Grant and Tyler were both great to work with. More

Quick Lube Quite Efficient Be sure t schedule an appt. in advance. My service started on-time, and by the time I finished lunch, the service was finished. The price was right. Be sure t schedule an appt. in advance. My service started on-time, and by the time I finished lunch, the service was finished. The price was right. More

Listened and Understood! Josh and the team really helped me out. They heard my stipulations and worked with me from there. No Hassel the way I like it! Josh and the team really helped me out. They heard my stipulations and worked with me from there. No Hassel the way I like it! More

Service Department The service department does a great job. They always make sure to address your concerns and answer any questions you may have. They are quick and ge The service department does a great job. They always make sure to address your concerns and answer any questions you may have. They are quick and get you in and out and on your way. Thanks guys! More

In a Wreck and Needed a New Vehicle I purchased my 2014 Ford Escape last summer from Josh Hoke, so I knew I wanted to go back. My Escape saved me from more critical injuries than I susta I purchased my 2014 Ford Escape last summer from Josh Hoke, so I knew I wanted to go back. My Escape saved me from more critical injuries than I sustained, but it was totaled. I went in to see Josh, who was at another location, but he immediately headed to the 23rd Street location to assist me. Josh worked fast to get me a new Escape so I can drive to work, and I love it. Laird Noller was the best decision I have made and I will definitely go back when I need a new vehicle. Thank you Josh and everyone at Laird Noller for helping me out quickly in my time of need. More