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Laird Noller Ford of Lawrence

Lawrence, KS

4.2
1,849 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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935 West 23rd St

Lawrence, KS

66046

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Showing 1,849 reviews

September 22, 2015

Another mistake We brought our explorer in for a recall related service and had also asked for the oil change/tire rotation to be completed. This is the second time More

by dvonh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Ruder, David Wakeman
Sep 22, 2015 -

Laird Noller Ford of Lawrence responded

Dana We are truly sorry for our mistake on this service with you. Joey spoke to Alan and has offered to send someone to pick up the vehicle from your home, bring it in for the service and return it to you. Alan indicated that this week was not good for that but possibly next week. If you should have an opening in your schedule sooner, please call Joey directly at 785.843.3500 and he will send someone right out to get the vehicle. Thanks! Chris Maynard Director of E-Commerce Laird Noller Automotive Group

September 22, 2015

Great car buying experience Great transaction and relatively painless as those go! Would definitely recommend to give them a try. The credit application was easy and the financ More

by Glenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Isaacs, John Colamarino, Jeff Kirwan, Rica Salango
September 21, 2015

Very Solid Very solid experience with Laird Noller and no issues with the car so far. Obviously I hope they continue to assist me throughout the entire process w More

by TREVOR.C.LAMM
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kelly, Alex Marfise, Jonathan Riedel
Sep 21, 2015 -

Laird Noller Ford of Lawrence responded

Trevor - You can count on us being there to assist you in anything that may arise! Thanks for your business!

September 19, 2015

Great service as usual. The service is always great. The service department is full of great personalities who really care about your satisfaction. I always bring my car here More

by rellon4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Lund
September 19, 2015

oil change Driving by several other "quick" oil change locations I saw that my the oil change that I needed wasn't going to be "Jiffy"....so I thought I would tr More

by Husker
Recommend Dealer
Yes
Employees Worked With
Tyler Agler
September 18, 2015

hassle free Alex was knowledgeable and made my car buying experience easy and painless. I'm happy with the car and the price was fair. I went in to discuss lease More

by laurenhawkfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Riedel
September 18, 2015

Easy in, easy out Alex was very helpful and did a great job of communicating my service schedule and helping me get to and from work easily. We take our Hyundai there r More

by Aireshep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 17, 2015

Great Service They work really hard to give great service. Fit me in very early in the morning and got me out quickly. Really appreciated this given my busy schedul More

by Sctt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Lund
September 16, 2015

I Trust What These Guys Tell Me My Car Needs I pay my bill feeling like I only paid for what my car needed repaired that day. They get me a rental and their shuttle service is a plus! More

by tchr2dy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wakeman
September 16, 2015

Love my Explorer! I have been talking to Sean off and on regarding a new car purchase for at least the past year and a half. Within that time period, he did not pressu More

by FORDgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Hauser, Sean Isaacs, Shay Choudhury
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