Laird Noller Ford of Lawrence

Repair and Purchase I went in to have repair work done and was given options for drop off and pick up that worked with my schedule. While there I found a car I was intere I went in to have repair work done and was given options for drop off and pick up that worked with my schedule. While there I found a car I was interested in purchasing. The team I worked with, went above and beyond to get me the car I wanted, best price for my trade in and an interest rate I could afford. Thanks to all. Donna More

What I expected Treated like I was the most important sale of the day. I traded a car for a new car, was given a good trade in value. Treated like I was the most important sale of the day. I traded a car for a new car, was given a good trade in value. More

Best dealership yet Went in thinking finding a new car was going to be too pricey but they made sure to fit my budget with the car that I wanted! Simple and easy negotiat Went in thinking finding a new car was going to be too pricey but they made sure to fit my budget with the car that I wanted! Simple and easy negotiations. More

Dealt with the BEST customer service guy on your staff Sought out Josh Hoke to find me a good used car for my daughter in St.Louis. He was diligent and pursued the task with great enthusiasm and focus. We Sought out Josh Hoke to find me a good used car for my daughter in St.Louis. He was diligent and pursued the task with great enthusiasm and focus. We had a couple of rode-blocks to get around but he stayed with the task all the way. He communicated with me and kept me in the loop and we were successful. Josh is an empathetic and valuable member of the Laird Noller team. Not only do I trust him implicitly, but I will seek him, and only him, out for my next auto purchase. More

Regular Maintenance Fast, friendly service. The low pressure light came on in my Mazda 3 after a tire rotation. I returned and Tyler helped figure out why it was being tr Fast, friendly service. The low pressure light came on in my Mazda 3 after a tire rotation. I returned and Tyler helped figure out why it was being triggered. More

Professional, Communicative, and Friendly Took my car in for a few issues and Laird Noller was excellent in handling each of the issues. They called me to discuss each issue I had brought it Took my car in for a few issues and Laird Noller was excellent in handling each of the issues. They called me to discuss each issue I had brought it in for, kept me posted on the status, and even identified a small issue that I had been unaware of and fixed it as a courtesy. The car was fixed fast and efficiently and never once did I feel anything but that they were truly interested in doing what was best for me. More

Fantastic experience! Went to Laird Noller because I had seen a gorgeous Jeep Wrangler sitting on the lot the night before. Sean was awesome, friendly, and very relatable. Went to Laird Noller because I had seen a gorgeous Jeep Wrangler sitting on the lot the night before. Sean was awesome, friendly, and very relatable. Made the whole process very easy for my dad and I. Would definitely recommend him to anyone looking for a new vehicle. Jonathan Riedel was very helpful as well, making sure that my Jeep would be protected in case of accidents of mechanical/tech problems. Very nice guys down at Laird! I'm a Jeep owner now! Woo! More

Quick Lane Great service and expedient. I was able to get in for service with short notice and it took the amount of time I was told. Great service and expedient. I was able to get in for service with short notice and it took the amount of time I was told. More

Professional, Fast, Polite Been here several times and every member of the staff is friendly and helpful. Service is top notch, love the free car washes. Hyundai is also a gre Been here several times and every member of the staff is friendly and helpful. Service is top notch, love the free car washes. Hyundai is also a great company, they replaced my windshield for free as a courtesy. More

Excellent I really appreciated Josh Hoke's patience and determination to find the right vehicle I was looking for. Very happy with the car he found! I really appreciated Josh Hoke's patience and determination to find the right vehicle I was looking for. Very happy with the car he found! More