Laird Noller Ford of Lawrence

Great experience First time buying form a dealership and it was the best experience you could think of. Wil definitely be going back in the future for my next purchase First time buying form a dealership and it was the best experience you could think of. Wil definitely be going back in the future for my next purchase. More

Routine oil change, filter and inspection. The people at Laird Noller care about you and your car. They provide top notch professional service. I am an older man who has dealt with a lot of c The people at Laird Noller care about you and your car. They provide top notch professional service. I am an older man who has dealt with a lot of car dealers and service departments, and I know quality and honesty when I see it. I live in Manhattan, KS, but I am glad that I have discovered Laird Noller in Lawrence, KS. They appreciate you and you are treated right. More

great customer service Tony, Scott, and Jonathan went above and beyond to make sure I was happy with my purchase. I know I was probably not the easiest customer to deal wit Tony, Scott, and Jonathan went above and beyond to make sure I was happy with my purchase. I know I was probably not the easiest customer to deal with. I would definitely go back and buy from them again. Thank you guys More

Service work Danny and Paul are always the best when I bring in any of my vehicles. I enjoy doing business with them. They have gone above and beyond for me to pro Danny and Paul are always the best when I bring in any of my vehicles. I enjoy doing business with them. They have gone above and beyond for me to provide great service. Pat Kimbrough More

Excellent Experience While everyone at Laird Noller was a pleasure to work with, Dave's exceptional help and patience made the process smooth and incredibly positive. Dav While everyone at Laird Noller was a pleasure to work with, Dave's exceptional help and patience made the process smooth and incredibly positive. Dave's attention to detail, ability to explain multiple options, relaxed demeanor, and willingness to listen could not have been better. I cannot recommend Dave enough. More

Superior customer service Jessica Lund provides a level of customer service not often found these days. People like Jessica are rare and I appreciate her sincerity and responsi Jessica Lund provides a level of customer service not often found these days. People like Jessica are rare and I appreciate her sincerity and responsiveness to my service requests. Frankly, she is 90% of the reason I have me vehicle serviced at Laird Noller. Your organization is fortunate to have her on staff. Randy Weseman More

Ford Products Have dealt with Laird Noller Ford in Lawrence for over 30 years. Won't go anywhere else because I've always been treated fairly and enjoy working wit Have dealt with Laird Noller Ford in Lawrence for over 30 years. Won't go anywhere else because I've always been treated fairly and enjoy working with these folks. More

Great experience overall! Even though this particular trip ended up being more expensive than expected (I came in for an oil change but had a bubble in my tire that required at Even though this particular trip ended up being more expensive than expected (I came in for an oil change but had a bubble in my tire that required at least one new tire and I ended up deciding to get a full set), I felt that Jessica was thorough in explaining what was wrong with my vehicle and in helping me choose replacement tires. More

personalized service Danny and Jessica gave me good service, as usual. They know my name and know my car. Jessica gave a great succinct summary of services performed, chec Danny and Jessica gave me good service, as usual. They know my name and know my car. Jessica gave a great succinct summary of services performed, checkpoints, and future maintenance opportunities. I drive from Overland Park to Lawrence just to have them do my service work. More

Answers all questions When I bought my new Escape, Jerry Hall answered all my questions thoroughly. He went over all the technology aspects at least 3 times because I am n When I bought my new Escape, Jerry Hall answered all my questions thoroughly. He went over all the technology aspects at least 3 times because I am not technology savy. He was so kind and patient. More