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Laird Noller Ford of Lawrence
Lawrence, KS
1,836 Reviews
Laird Noller Ford of Lawrence
has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award.
We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well.
We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,836 reviews
July 19, 2015
Answers all questions When I bought my new Escape, Jerry Hall answered all my questions thoroughly. He went over all the technology aspects at least 3 times because I am n When I bought my new Escape, Jerry Hall answered all my questions thoroughly. He went over all the technology aspects at least 3 times because I am not technology savy. He was so kind and patient. More
by Escape driver 2015
Employees Worked With
Jerry Hall, Cody Reich
July 17, 2015
Fast, accurate service Tyler Agler at "Fast Lane" Gets folks in and out consistent with their wishes, day after day! Well done Tyler! The service crew is awesome! Mac Chris Tyler Agler at "Fast Lane" Gets folks in and out consistent with their wishes, day after day! Well done Tyler! The service crew is awesome! Mac Christy More
by machief
Employees Worked With
Tyler Agler
July 16, 2015
Pleased with the service. I was very pleased with the fast and friendly service I received on my service appointment. I thought that Tyler and the service staff did great. I was very pleased with the fast and friendly service I received on my service appointment. I thought that Tyler and the service staff did great. More
by mc56
Employees Worked With
Tyler Agler
July 16, 2015
Exceptional Service I was pleased with the friendly reception and automotive service. I have grown to trust the service at the Hyunda Service Dept. on south Iowa in Law I was pleased with the friendly reception and automotive service. I have grown to trust the service at the Hyunda Service Dept. on south Iowa in Lawrence. Jessica Lund was very helpful and the service staff did a great job. More
by ll36
Employees Worked With
Jessica Lund
July 16, 2015
Haggle. The old, tired routine of the salesman running back and forth to the sales manager. All car dealers that I've dealt with use this same system. The old, tired routine of the salesman running back and forth to the sales manager. All car dealers that I've dealt with use this same system. More
by GARRYBRADDY
Verified CustomerEmployees Worked With
Anthony Thompson
July 15, 2015
Easy and friendly Working with everyone and Laird Noller has been one of the best and easiest experiences I have had purchasing a new vehicle. Everyone treated me with Working with everyone and Laird Noller has been one of the best and easiest experiences I have had purchasing a new vehicle. Everyone treated me with the respect that a customer deservers. More
by miknor514
Employees Worked With
Josh Hoke, Marc Hauser, Jeff Kirwan
July 15, 2015
Went the extra mile The defective part had just passed the warranty coverage, and Danny did some magic to avert the cost. All service staff are helpful without being pu The defective part had just passed the warranty coverage, and Danny did some magic to avert the cost. All service staff are helpful without being pushy and do seem to listen sincerely to my particular concerns. I always take my car to the this service department and trust the advice I am given. More
by Satisfied Customer
July 15, 2015
Exceptional Dealer Service I have been coming to this service department for over two years. I have stayed with them because they actually know me. They not only have the best q I have been coming to this service department for over two years. I have stayed with them because they actually know me. They not only have the best quality, but know which options will suit me best. More
by Sctt
July 14, 2015
Excellent Service = Happy Customer! From the moment we called the dealership to inquire about a used car we had seen advertised, we knew we made the right decision. When Rica answered t From the moment we called the dealership to inquire about a used car we had seen advertised, we knew we made the right decision. When Rica answered the phone, she was polite and professional and able to answer all our questions about the dealership. She arranged a meeting time with a sales person, Sean Isaacs, for that evening. We had just had a terrible experience at Rob Sight Ford Used Cars (in fact, they bought the car back from us!) and we were leery about trusting another dealership. Sean had the car in which we were interested ready when we arrived so we could go for a test drive. He was knowledgeable about the car and straightforward about any issues (cosmetic). It was definitely NOT a "high pressure used car salesman" approach. We returned to the dealership and went inside. The atmosphere was relaxed and the everyone was very professional and polite; for example, offering us water, chairs, etc. Sean has a binder on his desk which lists his commitments to himself and his customers - and I must say he abides by those commitments when dealing with customers. Sean discussed the car in detail, provide pricing information, explained the warranty that is included with the used car, and provided us with the opportunity to make an informed decision about the vehicle. He was helpful through every step in the process! We decided to buy this car. We felt that we were treated with the utmost respect and kindness throughout all our interactions with Sean and the dealership. We were definitely "on edge" from our recent experience at another dealership, and Sean was kind, patient, and professional dealing with our questions and concerns. The overall experience was extremely positive and we would highly recommend this dealership (and Sean) to anyone looking for a dependable used car and a salesman willing to help you find it. Thank you! More
by tarpathome
Employees Worked With
Rica - phone contact, Sean Isaacs, Rica Salango
July 14, 2015
Quick and easy car buying This was the first new vehicle I have purchased, and I looked at 10-12 other vehicles before going on a vacation to think about it. I went with the El This was the first new vehicle I have purchased, and I looked at 10-12 other vehicles before going on a vacation to think about it. I went with the Elantra, but almost as important as the vehicle was the fact that Laird Noller was the only dealership to not call several times on my vacation to pressure me. I came in the next week and was offered the best deal I've seen, good warranties, and purchased the car in a completely friendly and laid back environment. I've only ever bought from individuals because of the horror stories of dealerships, and I went into Laird Noller looking for a fight - I've never been as glad to be disproved. More
by elantra
Employees Worked With
Jeff Kirwan
