Laird Noller Ford of Lawrence

Friendly, great service! When I took my Mazda 3 in for routine service, all of the staff were helpful, friendly, and efficient. They clearly explained what had been done to my When I took my Mazda 3 in for routine service, all of the staff were helpful, friendly, and efficient. They clearly explained what had been done to my vehicle and what to expect for next time. I highly recommend this dealership! More

Service on my Hyundai I recently went in for the first service on my 2015 Sante Fe. Jessica Lund was great to work with. Her dedication to customer service left a lasting i I recently went in for the first service on my 2015 Sante Fe. Jessica Lund was great to work with. Her dedication to customer service left a lasting impression. Great customer service is becoming a lost art these days, but the service department at Laird Noller Hyundai still provides it. More

Business done right The staff at Laird Noller Lawrence were very responsive and professional from the time I contacted them about a car online until I purchased the car The staff at Laird Noller Lawrence were very responsive and professional from the time I contacted them about a car online until I purchased the car shortly thereafter. The online sales representative (Rica), the sales associate (Anthony), the financial associate (Steve), and the owner (Rick) were all very personable and not once did I feel pressured to buy the car. They even helped me with a trade-in. More

Excellent experience! I bought a new 2015 Mazda CX-9 from this dealership and it was the easiest experience I've ever had buying a car. Josh Hoke was very friendly, helpfu I bought a new 2015 Mazda CX-9 from this dealership and it was the easiest experience I've ever had buying a car. Josh Hoke was very friendly, helpful but not overbearing at all. I can say that he went above and beyond for us!! All around a great dealership to buy a car. Right price, very helpful staff, and love my new car. Thanks for all your help Josh! More

Good people good product We have purchased 3 cars in 6 months from Laird Noller in Lawrence. Sales & management are friendly and informative ! We keep coming back/ enough said We have purchased 3 cars in 6 months from Laird Noller in Lawrence. Sales & management are friendly and informative ! We keep coming back/ enough said! More

oil change, fast and friendly Another great experience at Laird Noller at Hyundai location on Iowa Street. Danny is great with customers, and so are Alex and Jessica. The mechani Another great experience at Laird Noller at Hyundai location on Iowa Street. Danny is great with customers, and so are Alex and Jessica. The mechanics are real good at this service shop, as well. Thank you again! More

new belt The service team at Laird Noller was able to locate and repair the squeaking noise that my truck was making. They were able to get the parts and repa The service team at Laird Noller was able to locate and repair the squeaking noise that my truck was making. They were able to get the parts and repair the belts that day. The only frustrating thing was that the squeak started after a previous repair at Laird and I still had to pay full price for the new parts and labor. But, they fixed the squeak. More

Love my car Alex was great , there was no pressure when looking at different vechicals , he was very understanding. He deffintaly went up and beyond the call of d Alex was great , there was no pressure when looking at different vechicals , he was very understanding. He deffintaly went up and beyond the call of duty.?? More

Totally worth it! Tyler is always professional and knowledgeable. He explains what services are going to be preformed when you check in and lets you know of any recomme Tyler is always professional and knowledgeable. He explains what services are going to be preformed when you check in and lets you know of any recommendations, such as tire rotations He does not pressure you to get additional services. Instead, her educates you on services he recommends and lets you, as the customer, make the informed decision. I really appropriate his great customer service. More

Faith Restored I have had the issue with my air bag light being on since I purchased my car in 2007. I had brought it in to the dealership several times and was told I have had the issue with my air bag light being on since I purchased my car in 2007. I had brought it in to the dealership several times and was told nothing was wrong and all that was done was the computer was reset and days later the light would come back on. With the recent recall I thought my problem would be resolved, but alas it was not. The recall was not causing my particular problem. When the cause was identify I was told it would cost me out of pocket. Not happy. Jessica went above and beyond to get this issue resolved for me and at no cost to myself. Because of her perseverance my next car will also be a Hyundai. More