Laird Noller Ford of Lawrence

1st service done Took my new car in for its 1st oil change and they did all the services that was needed. Did not take long and they even washed and vac it Was very p Took my new car in for its 1st oil change and they did all the services that was needed. Did not take long and they even washed and vac it Was very pleased. More

Shay was outstanding The service agent (Shay) was very professional and I appreciated that he kept me informed of parts orders and length of service. Thanks so much! The service agent (Shay) was very professional and I appreciated that he kept me informed of parts orders and length of service. Thanks so much! More

High Quality Service We have several cars that we bring to Hyundai Laird Noller service center. This time it was for 60,000 mile maintenance service. All of what is incl We have several cars that we bring to Hyundai Laird Noller service center. This time it was for 60,000 mile maintenance service. All of what is included was explained, any service already performed was removed, very clear and helpful. Danny and the others there are always helpful and make sure all needs are met. More

Fitting me in Excellent visit. Stopped in for an oil change and initially was told the shop was too busy to do it right then. As i was getting back into my car Pau Excellent visit. Stopped in for an oil change and initially was told the shop was too busy to do it right then. As i was getting back into my car Paul Tracy said that he would see to it that they would be able to do the oil change right now. The shop was able to fit me in and do the oil change. The staff was very courteous. More

Great experience Our salesman (Josh Hoke) at Laird Noller Ford in Lawrence was very helpful and low pressure. He simply offered the best deal we could find on our new Our salesman (Josh Hoke) at Laird Noller Ford in Lawrence was very helpful and low pressure. He simply offered the best deal we could find on our new Ford Fusion. We're very happy with our new vehicle and with the patient assistance from Josh! More

Josh was great to deal with! Josh was very professional with complete honesty. Josh explained everything in detail. Very happy with my car buying/trading experience. Had car de Josh was very professional with complete honesty. Josh explained everything in detail. Very happy with my car buying/trading experience. Had car delivered (100 miles) to me. No hassles, no trouble, and very smooth transition. Thanks Josh! More

Quick. No hassles. Everything went smoothly. Like having coffee and rolls available. Good to have a car wash included at no charge. Received a discount booklet in th Everything went smoothly. Like having coffee and rolls available. Good to have a car wash included at no charge. Received a discount booklet in the mail, but I couldn't use any of them. That was a bit disappointing. More

Took car in for first oil change after purchase. I took my car in for the first oil change and tire rotation. I was very pleased to learn they did this first one free of charge. Everyone was very I took my car in for the first oil change and tire rotation. I was very pleased to learn they did this first one free of charge. Everyone was very friendly. Grant explained everything. I was in and out in less than an hour. Great service. More

These people really know how to take care of their customers I can't sing high enough praises for Mike Smith and Leon Reed in service. We were traveling across country on a lengthy family summer trip when troubl I can't sing high enough praises for Mike Smith and Leon Reed in service. We were traveling across country on a lengthy family summer trip when trouble struck our Ford F-350 (in southern Illinois at the time). It was drivable but clearly needed service. I called ahead to Laird Noller Ford in Lawrence KS where we would be for two days. Mike Smith found a way to take care of us in the tight window of time we had in our travel itinerary. He knew full well it is highly unlikely we'd be a repeat customer, being from out of town, just passing through, but he squeezed us in and put his best diesel mechanic (Leon Reed) on the job as well. Our trip's continued from there and the truck is purring like it should. Thanks guys, you saved our summer vacation!!! More

Made it easy and enjoyable Having dealt with salesman with little knowledge or attentiveness to my needs, Greg Cooper was a welcome change. I felt very comfortable and respected Having dealt with salesman with little knowledge or attentiveness to my needs, Greg Cooper was a welcome change. I felt very comfortable and respected by him and Laird Noller in purchasing my first vehicle. They took care of me at every step in the process. I recommend Greg and Laird Noller highly. More