Laird Noller Ford of Lawrence

Dealership Review Have purchased 3 cars over the last 8 years from this dealership and will continue to return. Also service all our vehicles at this dealership. Obvio Have purchased 3 cars over the last 8 years from this dealership and will continue to return. Also service all our vehicles at this dealership. Obviously happy with this dealership More

Great Car Buying Experience We had a wonderful car buying experience at Laird Noller with salesperson Jerry Hall. Jerry helped us learn a lot about three different vehicles, inc We had a wonderful car buying experience at Laird Noller with salesperson Jerry Hall. Jerry helped us learn a lot about three different vehicles, including test drives, over a several day period. This was very helpful in determining the vehicle that would best meet our needs. Then the dealership was very helpful in locating and securing the vehicle that had the features that we desired most. The negotiated price was a fair one according to the Consumer Reports car-buying service. Once the vehicle arrived Jerry went over many, many features and nuances of the vehicle with us. He was very patient, low pressure, and fun to work with. More

What a great experience! Like many other people, we were dreading the thought of buying a new car. We were pleasantly surprised when we drove onto the Laird Noller lot and gr Like many other people, we were dreading the thought of buying a new car. We were pleasantly surprised when we drove onto the Laird Noller lot and greeting by David Wakeman. Expecting the stereotypical used car salesperson pitch, we figured it would be a rough day. David proved to be anything but! We felt comfortable to walk around, choose some cars and test drive them. Instead of feeling like we were being sold a car we felt like we were actually getting to ask questions, get honest answers, and ultimately, choose the best car for our family! Alex, in the Business Office, was just as friendly and took the time to explain and break down all the financials for us which we were grateful for. The entire Laird Noller staff was happy and ready to help. I can't say anything but positive remarks about our entire experience. Thank you, David & Alex for a great day - we love our new car! Jenny & Joe More

oil change and tire rotation Scheduled it online for an oil change only to call with a question the day before and find out that doing online doesn't work. I had to reschedule it Scheduled it online for an oil change only to call with a question the day before and find out that doing online doesn't work. I had to reschedule it. When I rescheduled it, the appointment took 30 minutes longer than promised. The work done was good, no problems there. More

Jerr Hall and Alex Alvarado Jerry Hall and Alex Alvarado did a awesome job of helping my husband and I pick out our new car. I would never have thought of getting a Hyundai unti Jerry Hall and Alex Alvarado did a awesome job of helping my husband and I pick out our new car. I would never have thought of getting a Hyundai until Jerry suggest it and once I drove the vehicle. I thought it might be a possibility. Alex Alvarado help us with become knowledgeable about the Hyundai Santa Fe and all the safety/convenience features vs price which sold us on the car. I love my new Santa Fe and I am happy and feel very good about my new car. The whole process was easy and quick from start to finish, thanks to Jerry and Alex. More

Quick, helpful, professional service. I've worked with Mike Smith several times and every time he is the consummate professional. He keeps in constant contact through out the service proce I've worked with Mike Smith several times and every time he is the consummate professional. He keeps in constant contact through out the service process, so I'm always up-to-date on what's being done to my beloved Fusion. Friendly and well-spoken, Mr. Smith makes all aspects of service easy and enjoyable. More

Super Service & Great Employees! I've been dealing with Laird Noller Dealership for approximately 20 years and have never had a negative experience with them. Great salespeople and on I've been dealing with Laird Noller Dealership for approximately 20 years and have never had a negative experience with them. Great salespeople and ongoing service staff is efficient, knowledgeable and very considerate. Really appreciate their care and consideration! More

Very good Blanca is a excellent employee. She is fast and proficient. Tyler is a very good employee also. He's always there for you Blanca is a excellent employee. She is fast and proficient. Tyler is a very good employee also. He's always there for you More

Fantastic My boys and I thoroughly enjoyed the buying experience at Laird Noller. We absolutely love our new Lincoln MKT, and what a deal! I will recommend La My boys and I thoroughly enjoyed the buying experience at Laird Noller. We absolutely love our new Lincoln MKT, and what a deal! I will recommend Laird Noller to all of my friends. Go see Tony Sanders! He takes care of his customers. This was my second purchase from Tony. More

Overall a good experience We worked with Greg Cooper and he was a pleasure to work with. The sales manager was also easy to work with. Our only issue that I did not like was We worked with Greg Cooper and he was a pleasure to work with. The sales manager was also easy to work with. Our only issue that I did not like was that I was not offered the lowest interest rate the first time. It was only after I said the rate was too high for my credit score and was higher than what my credit union and bank had quoted and after I said I would have to refinance after a couple of weeks that the rate was reduced by 1 percent. I did not feel I should have to negotiate the best rate. More