Laird Noller Ford of Lawrence

Quick. No hassles. Everything went smoothly. Like having coffee and rolls available. Good to have a car wash included at no charge. Received a discount booklet in th Everything went smoothly. Like having coffee and rolls available. Good to have a car wash included at no charge. Received a discount booklet in the mail, but I couldn't use any of them. That was a bit disappointing. More

Took car in for first oil change after purchase. I took my car in for the first oil change and tire rotation. I was very pleased to learn they did this first one free of charge. Everyone was very I took my car in for the first oil change and tire rotation. I was very pleased to learn they did this first one free of charge. Everyone was very friendly. Grant explained everything. I was in and out in less than an hour. Great service. More

These people really know how to take care of their customers I can't sing high enough praises for Mike Smith and Leon Reed in service. We were traveling across country on a lengthy family summer trip when troubl I can't sing high enough praises for Mike Smith and Leon Reed in service. We were traveling across country on a lengthy family summer trip when trouble struck our Ford F-350 (in southern Illinois at the time). It was drivable but clearly needed service. I called ahead to Laird Noller Ford in Lawrence KS where we would be for two days. Mike Smith found a way to take care of us in the tight window of time we had in our travel itinerary. He knew full well it is highly unlikely we'd be a repeat customer, being from out of town, just passing through, but he squeezed us in and put his best diesel mechanic (Leon Reed) on the job as well. Our trip's continued from there and the truck is purring like it should. Thanks guys, you saved our summer vacation!!! More

Made it easy and enjoyable Having dealt with salesman with little knowledge or attentiveness to my needs, Greg Cooper was a welcome change. I felt very comfortable and respected Having dealt with salesman with little knowledge or attentiveness to my needs, Greg Cooper was a welcome change. I felt very comfortable and respected by him and Laird Noller in purchasing my first vehicle. They took care of me at every step in the process. I recommend Greg and Laird Noller highly. More

Excellent Service WHEN I ARRIVED AT THE DEALERSHIP THEY WERE ALL READY FOR ME AND STARTED ON MY CAR RIGHT AWAY. IT WAS FINISHED IN A VERY TIMELY MANNER AS PROMISED, AN WHEN I ARRIVED AT THE DEALERSHIP THEY WERE ALL READY FOR ME AND STARTED ON MY CAR RIGHT AWAY. IT WAS FINISHED IN A VERY TIMELY MANNER AS PROMISED, AND EVERYONE WAS VERY FRIENDLY. I WOULD RECOMMEND THIS DEALERSHIP TO FAMILY AND FRIENDS. More

Genesis 5.0 2015 The Sales Staff in Lawrence Kansas, Alex Alvarado, Who helped me through the whole lease process & Who helped to explain everything about the Gen The Sales Staff in Lawrence Kansas, Alex Alvarado, Who helped me through the whole lease process & Who helped to explain everything about the Genesis 5.0 2015, in great detail. He knew the product well, inside & out, there was not a Question that Alex could not answer. Including my questions about BlueLink & the Nav. System that come with the car.. My lease experience at the Lawrence Kansas Dealership could not of been better, It was an Excellent One !!! They even had the Windows on the Car Tinted and ready to go before I picked the car up. One more example of a Dealership going the extra mile for a Client….. Thank you Lawrence Kansas Thank you Alex Alvarado George Moore More

Professional and courteous Jessica Lund scheduled an oil change for me and I showed up late because I did not verify the location. Despite my limited time schedule and my frust Jessica Lund scheduled an oil change for me and I showed up late because I did not verify the location. Despite my limited time schedule and my frustration at my mistake, Jessica calmly and professionally explained the service, and got my car in. The oil change was completed in time for me to make my next appointment that afternoon. Thank you! More

Buick Regal GS Tony Sanders worked his magic as usual and helped me get my wife just what she wanted! Been working with him for well over a decade. Consummate pro, a Tony Sanders worked his magic as usual and helped me get my wife just what she wanted! Been working with him for well over a decade. Consummate pro, and has everything ready for smooth sailing. Thanks Tony, Scott, Alex and crew.... More

fun experience went in to check on a used car,came out with a brand new suv with warranty and only 6 miles on odometer!Great to work with,and so considerate! went in to check on a used car,came out with a brand new suv with warranty and only 6 miles on odometer!Great to work with,and so considerate! More

Helpful & disappointed We appreciated the assistance in our trade and how helpful Jeff Kirwan was back in April 2015. However, there was a couple of things that needed to b We appreciated the assistance in our trade and how helpful Jeff Kirwan was back in April 2015. However, there was a couple of things that needed to be followed up on and we still have not heard a word from no one. I have called SEVERAL times and talked to SEVERAL different people who just listened and took messages. We still haven't heard a word from no one to date May 2015. More