Laird Noller Ford of Lawrence

Totally worth it! Tyler is always professional and knowledgeable. He explains what services are going to be preformed when you check in and lets you know of any recomme Tyler is always professional and knowledgeable. He explains what services are going to be preformed when you check in and lets you know of any recommendations, such as tire rotations He does not pressure you to get additional services. Instead, her educates you on services he recommends and lets you, as the customer, make the informed decision. I really appropriate his great customer service. More

Faith Restored I have had the issue with my air bag light being on since I purchased my car in 2007. I had brought it in to the dealership several times and was told I have had the issue with my air bag light being on since I purchased my car in 2007. I had brought it in to the dealership several times and was told nothing was wrong and all that was done was the computer was reset and days later the light would come back on. With the recent recall I thought my problem would be resolved, but alas it was not. The recall was not causing my particular problem. When the cause was identify I was told it would cost me out of pocket. Not happy. Jessica went above and beyond to get this issue resolved for me and at no cost to myself. Because of her perseverance my next car will also be a Hyundai. More

Oil Change & Tire Rotation Prompt attention given to me the minute I drove up. Was told oil change and tire rotation would take about an hour. Sixty minutes later all was done Prompt attention given to me the minute I drove up. Was told oil change and tire rotation would take about an hour. Sixty minutes later all was done. Went through multi point inspection and was on my way. Will be back. More

review Tyler was very helpful and pleasant. He clearly explained what I need to have services. I was very pleased with his service and helpfulness. It was Tyler was very helpful and pleasant. He clearly explained what I need to have services. I was very pleased with his service and helpfulness. It was a pleasant experience. More

New Car Experience Good experience! No pressure to make sale. Alex was very friendly and provided his knowledge of the vehicle to help answer all my questions. He was a Good experience! No pressure to make sale. Alex was very friendly and provided his knowledge of the vehicle to help answer all my questions. He was also prompt in responding to all questions and concerns. More

Great Communication and Experience We worked with Josh Hoke on the purchase of a Hyunda Santa Fe Sport. Communication with Josh was fantastic throughout the entire process. He was pro We worked with Josh Hoke on the purchase of a Hyunda Santa Fe Sport. Communication with Josh was fantastic throughout the entire process. He was professional, responsive, and answered every question we had. Josh also worked hard to get the exact vehicle we were looking for at a fair price. I have purchased multiple cars and this was one of the best, most expedient experiences I've ever had. I would strongly recommend Josh and Laird Noller to other buyers. More

2015 Sonata Hybrid Limited Service GREAT AS ALWAYS ! THANK YOU FOR EVERYTHING YOU DO FOR EVERYONE EVERYDAY ! I ALWAYS KNOW MY CAR IS IN GREAT HANDS EACH TIME I COME IN. GREAT AS ALWAYS ! THANK YOU FOR EVERYTHING YOU DO FOR EVERYONE EVERYDAY ! I ALWAYS KNOW MY CAR IS IN GREAT HANDS EACH TIME I COME IN. More

No complaints here. The service was great; as per usual. There's little, as far as criticisms are concerned, that I could possibly offer here. Thank you, Danny! The service was great; as per usual. There's little, as far as criticisms are concerned, that I could possibly offer here. Thank you, Danny! More

Everything went great. Everyone is great. Everything was checked on my car and a record of service was printed out. I will have this service department do all the work on Everyone is great. Everything was checked on my car and a record of service was printed out. I will have this service department do all the work on my car. More

Arrived frustrated, left relieved and a new loyal customer I arrived at Laird Noller looking for a used car and frustrated with the customer service I had received at a different dealership in Lawrence. I arr I arrived at Laird Noller looking for a used car and frustrated with the customer service I had received at a different dealership in Lawrence. I arrived meeting Greg Cooper and I was asked questions about WHAT I WANTED. I was listened to and given options to fit the answers I was giving. We found the vehicle that was a fit, along with some of the best customer service I have had the pleasure to witness. Each of the gentlemen that we worked with were personable, and we as the customers were made to feel like we were the priority and had choices. Great Team and thank you from a new customer! More