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Laird Noller Ford of Lawrence
Lawrence, KS
1,928 Reviews
Laird Noller Ford of Lawrence
has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award.
We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well.
We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Workmanship
Service Time
Service Communication
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,928 reviews
June 30, 2015
Professional, Informative & Efficient Thank you Josh Hoke for making our 2015 Santa Fe vehicle buying experience so easy. Josh has great communication skills, has a comprehensive knowledge Thank you Josh Hoke for making our 2015 Santa Fe vehicle buying experience so easy. Josh has great communication skills, has a comprehensive knowledge of the Santa Fe and was the consummate professional through out the entire process. We had some flexibility on our delivery date and that allowed Josh the opportunity to source the exact vehicle configuration we wanted. We have bought many cars through the years and this experience stands out as one of the best, if not the best. And we also appreciated the opportunity to work with Jonathan Riedel, who was also quite knowledgeable and helpful as well as efficient in the paperwork and extended protection side of things. More
by 751232
Employees Worked With
Josh Hoke, Jonathan Riedel
June 30, 2015
Great service I had an appointment for an oil change, so it took less than 30 minutes for them to complete the requested service. The facility is very clean, the s I had an appointment for an oil change, so it took less than 30 minutes for them to complete the requested service. The facility is very clean, the staff is polite, they offer complimentary bottled water while you wait. My car is always clean when it is returned, and they do a fantastic car wash after the service, even getting the stubborn dirt and bugs off. Wonderful service for an excellent price. More
by klfish84
June 30, 2015
Painless Our buying experience at Laird Noller was “painless”. Unlike experiences in the past at other dealerships we selected a vehicle, it was delivered, an Our buying experience at Laird Noller was “painless”. Unlike experiences in the past at other dealerships we selected a vehicle, it was delivered, and the paperwork completed in a timely and professionally manner . As long as we are treated this way we will continue to shop here. More
by Done this before
Employees Worked With
Chris Maynard, Josh Hoke, Marc Hauser, Jonathan Riedel
June 30, 2015
Start with maybe--Finish with YES Started with Consumer Reports--narrowed choice to 2 vehicles--visited both dealers and drove both cars--car features/qualities were very similar, but Started with Consumer Reports--narrowed choice to 2 vehicles--visited both dealers and drove both cars--car features/qualities were very similar, but Hyundai package/deal blew away the competition. Great place to buy a car. More
by Jim&Cel
Employees Worked With
Jeff Kirwan
June 30, 2015
Great Customer Service The main thing I give these guys xxxxxxfor is NOT making me feel forced into any certain vehicle. Everyone was very courteous. Thanks again! The main thing I give these guys xxxxxxfor is NOT making me feel forced into any certain vehicle. Everyone was very courteous. Thanks again! More
by ali1978
Employees Worked With
Joe Kelly, Jeff Kirwan
June 30, 2015
Great Customer Service Tony was amazing! He went above and beyond to help me find and get the car I needed. He helped to put my mind at ease. And the Finance guy (John, I Tony was amazing! He went above and beyond to help me find and get the car I needed. He helped to put my mind at ease. And the Finance guy (John, I believe) was just as helpful. They both made me feel welcomed like I was a long time friend. They took the time to make sure I understood all the ins and outs and also made sure I knew I could contact them with even the smallest question. I can honestly say now, "I have a car guy" because I will be back in the future. They even stayed past close to make sure I got my car. Great staff all the way around. They rest were very kind and courteous to my 3 year old little girl who as you can imagine would not sit still or stay in one place. Again, they are an amazing group and I will be back. Thank you for all your help!!! More
by Nicole
Employees Worked With
Scott Teenor, Jonathan Riedel, Tony Sanders
June 29, 2015
Able to detect the issue and provide a solution They were able to get me on time and resolve the issue. Ordered the necessary part and currently waiting for that to be installed. Hope to get it done They were able to get me on time and resolve the issue. Ordered the necessary part and currently waiting for that to be installed. Hope to get it done next week. More
by lawrncman
Employees Worked With
Jessica Lund
June 29, 2015
Excellent!! Buying this new Hyundai from Josh Hoke at Laird Noller in Lawrence was the easier car buying experience I've ever had. It was definitely worth the 2 h Buying this new Hyundai from Josh Hoke at Laird Noller in Lawrence was the easier car buying experience I've ever had. It was definitely worth the 2 hour drive. Greg More
by Carlover
Employees Worked With
Josh Hoke
June 29, 2015
Best Experience in Buying a Vehicle After online checking of various vehicles and dealerships in the region, I gave Laird Noller Ford in Lawrence a call. It was a rewarding experience t After online checking of various vehicles and dealerships in the region, I gave Laird Noller Ford in Lawrence a call. It was a rewarding experience to work with Josh Hoke. He worked hard to find the pickup truck I wanted with the right options in the price range I could afford. He was "on call" for me at all times and kept me informed without pressure tactics. Marc Hauser was in sync with Josh and me throughout the process. Finally, Jeff Kirwan finished the paperwork efficiently in a no-nonsense fashion. In fact, everyone I met at the dealership made it a point to be friendly and helpful. All in all, it was a very satisfying experience, moreso when I realized that Josh was also an American Vet. More
by Jerry2015
Employees Worked With
Once when Josh was tied up, Marc got a hold of Jerry Hall who was very knowledgeable in giving me the help I needed., Josh Hoke, Marc Hauser, Jeff Kirwan
June 29, 2015
Good experience Jerry was good to work with. Very accommodating and upfront. Jerry made sure the service area was explained even after the deal, appreciate his atten Jerry was good to work with. Very accommodating and upfront. Jerry made sure the service area was explained even after the deal, appreciate his attention to detail. More
by Dodge_Truck
Employees Worked With
Jerry Hall
