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Laird Noller Ford of Lawrence

Lawrence, KS

4.1
1,826 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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935 West 23rd St

Lawrence, KS

66046

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Showing 1,826 reviews

January 24, 2025

Upfront, honest, transparent and easy to communicate with. They diagnosed and fixed my cars problem the first time around. More

by PHILLBOSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Andrew
Jan 28, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your thoughtful review! We truly appreciate you recognizing our team and sharing your positive experience. Providing exceptional service is our top priority, and we’re grateful for the opportunity to serve you.

January 22, 2025

I had a good experience with the team at Laird Noller. I went to look, had a budget that I needed to keep to and the team was able to get me into a great vehicle! Would strongly recommend. More

by m.beckett1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Hayden
Jan 23, 2025 -

Laird Noller Ford of Lawrence responded

We appreciate your review. At Laird Noller, we know that staying within your budget is important to you and your family so we do what we can to help pair each customer with the perfect fit! Welcome to The Laird Noller Family, we're glad to have you here!

January 22, 2025

Ashton is a solid individual. He was easy to work with and understands how to work with people who are living in a fast paced environment. More

by tessleyb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Orcutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your review! We do what we can to make purchasing a new vehicle as convenient as possible and I am glad Ashton was able to go above and beyond to keep your day on tract. Welcome to the Laird Noller Family!

January 21, 2025

Aaron Foster and Shannon Haydon were very good to work with and very respectful of my time. Would definitely refer others to do business with them. More

by jbgoodwrench
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Haydon
Jan 21, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your review! We appreciate your business and look forward to continuing to be your chosen dealership!

January 21, 2025

I have been a long time customer of Laird Noller for many years. The customer relationship is very good. This trip my car needed to stay longer than expected for minor maintenance. I was driven home by a More

by glidewell30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your review! We do what we can to make servicing your car as convenient as possible and I am glad we are able to go above and beyond to keep your day on tract. We look forward to continuing to be your chosen service provider!

January 19, 2025

Friendly, took time to show me what was available with features I wanted. No pressure. More

by stacy.rinehart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Aljizani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your review! We appreciate the opportunity to earn your business and look forward to helping you with all of your car needs in the future.

January 18, 2025

Three mouth to fix my. Transmission troubles and bought pre-owned and dealership certified won't take care of other problems.They have. Total lack of communication your the More

by rcowboywrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jayde
Jan 18, 2025 -

Laird Noller Ford of Lawrence responded

RCOWBOYWRENCH, we are saddened to here that you had a less than spectacular experience with our service department. Please reach out to me directly at aneice@lairdnoller.com so that we can dive deeper and find a resolution to make it right.

January 17, 2025

Great service, they always get me in and out for oil changes and tire rotations More

by ASHTONORCUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashton Orcutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Andrew
Jan 17, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your great review!

January 15, 2025

Cowen made the whole process basically hassle free. Listened to what I was wanting and the budget I was very strict with and made it work. More

by kansasmom1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cowen Dougherty
Jan 15, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our dealership! We appreciate you very much!

January 15, 2025

Kaitlyn my service advisor was very professional and thorough in dealing with me and my vehicle. More

by JAYPARADIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn, Josh Andrew
Jan 15, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department. We appreciate you taking the time very much!

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