Laird Noller Ford of Lawrence

Once again, satisfied! The experience is always great when I have my cars serviced here. Great service, friendly service specialists and a clean environment. I will be back. The experience is always great when I have my cars serviced here. Great service, friendly service specialists and a clean environment. I will be back. More

Lawrence Ford is the best! My family has purchased cars from the Ford location in Lawrence for over 50 years. Grandfather, father, mother, sister, etc. Whether it be used or n My family has purchased cars from the Ford location in Lawrence for over 50 years. Grandfather, father, mother, sister, etc. Whether it be used or new, the service my family has received has never been anything short of excellent. Trust is important, especially in today's competitive marketplace. I wouldn't trust any other team aside from Michael, Alex, and Marc. They treat the customer fairly, openly, and go out of their way to provide the best deal possible. Great job! Brian Pearson More

This is the only place you should go Once again Danny Dolar exceeds my expectations, he goes above and beyond to take care of his customers. In late September my check engine light had Once again Danny Dolar exceeds my expectations, he goes above and beyond to take care of his customers. In late September my check engine light had came on in my car, not sure what it was, I called Danny freaking out. He suggested that maybe my gas cap wasn’t on right or it could be loose and so I checked it, sealed tight. Then Danny said for me to bring my car in and they would test it for me, once I got there they got me in right away and said it was a small evap leak, which was the gas cap. Or was it? Not only once but twice the light had came on after that, every time this happened I called Danny, he was really nice and he had me bring my car in. The next step to see why this was happening was to have a smoke test done, Danny set me up an appointment and even gave me a call to remind me of the date and time. Once Shane Sharp had done the test, they had brought me out to the shop so that I could see where the problem was and what needed to be fixed, it ended up being a solenoid with a small leak. Danny was quick to get the ball rolling to find the parts, since it’s a Mitsubishi and everything had to be ordered and would take a week. With the appointment made I dropped my car off on a Tuesday evening so Shane would have it first thing Wednesday morning, since it could take up for about half the day or so. As written on my paper work the car was done and ready at noon, when I arrived Danny had my paper work ready to go and he had even worked his magic to give me the best deal and saved me money for the holidays. Along with all of this my car key had even broke, Danny was so great about getting it fixed and had even ordered me new key parts to replace what was broke. I honestly can say that I don’t think there is any other auto service out there that tries as hard to take care of their customers and their needs like these guys do, giving the best service and best deals. Thank you so much Danny and Shane for working your magic and keeping me safe on the road. More

Pleasant customer Service experience from all involved! Anthony Thompson was very helpful throughout the entire process of purchasing. Great customer service without the usual aggressive-nature of some sale Anthony Thompson was very helpful throughout the entire process of purchasing. Great customer service without the usual aggressive-nature of some sales consultants that I have encountered in other dealerships in the past. A+ More

Great experience, once again. Thanks Josh Hoke. I purchased two vehicles previously from Laird Noller in Lawrence. I just purchased a new vehicle, and this time I worked with Josh Hoke, and most I purchased two vehicles previously from Laird Noller in Lawrence. I just purchased a new vehicle, and this time I worked with Josh Hoke, and mostly via email, mainly after hours for Josh due to time zone differences and my travels. He is very knowledgeable and was very helpful in getting the exactly requested vehicle ordered and delivered. I also worked with Marc Hauser and Alex Marfise throughout this purchase, and they were both excellent to work with as well. Thanks very much. More

First Car The process of buying my first car was so much better than expected. The guys at Laird Noller went above and beyond to find me the car of my dreams! The process of buying my first car was so much better than expected. The guys at Laird Noller went above and beyond to find me the car of my dreams! More

Michael is great! Michael was the service rep I was in touch with and he was very friendly and helpful! We have had some hiccups with Laird Noller but working with Mic Michael was the service rep I was in touch with and he was very friendly and helpful! We have had some hiccups with Laird Noller but working with Michael was great. More

easy as pie For my first car purchase I needed something reliable and clean and Alex Alvarado knew that so as soon as they got a Oldsmobile Alero in on trade that For my first car purchase I needed something reliable and clean and Alex Alvarado knew that so as soon as they got a Oldsmobile Alero in on trade that seemed like it'd be perfect he let me know when if was ready to show. Everyone was willing to help work with my mom and I even with our crazy schedule. Even though it was after bank hours Alex Marfise was determined to get us the absolute best rate possible and he did. My expectation was to have payments between 150-300 a month and he got me payments of 127, with the help of my mom's credit ;) . Even though my parents were iffy on buying from a dealership, the guys at Laird Noller Hyundai made the process very enjoyable. If anyone is looking for a new car whether used or brand new i recommend Laird Noller! More

Quick Lane? I should have called for an appointment. They were backed up a little and I waited a little longer than I wanted to. They have coffee and there are al I should have called for an appointment. They were backed up a little and I waited a little longer than I wanted to. They have coffee and there are always other vehicles to look at to kill the time, so the wait wasn't too bad ... More

Very friendly, Very Satisfied, Fast Service My father got me a car for my late birthday present, the sales consultant was awesome at keeping the secret, he told me all about the car and showed m My father got me a car for my late birthday present, the sales consultant was awesome at keeping the secret, he told me all about the car and showed me it well. He was wonderful! I went in for a tire change, dropped off the day before for the next day. Already done in an hour!!! More