Laird Noller Ford of Lawrence

Pleasant car-buying experience My elderly parents and I worked with Alex Alvarado toward the purchase of a new Sonata. This was a pleasant experience. There was no pressure placed My elderly parents and I worked with Alex Alvarado toward the purchase of a new Sonata. This was a pleasant experience. There was no pressure placed upon my parents to make a quick decision or buy that day. Alex was helpful with information on the car made sure we were taken care of. I would recommend the dealership and Alex to anyone considering the purchase of a new car. I think my parents got a great deal-better than ones we saw at other dealers. Thanks, Alex. More

Understanding Through several emails it was understood that I would go to Lawrence and try to make a deal on a Mazda6. Then I had to call Matt Bigelow and tell him Through several emails it was understood that I would go to Lawrence and try to make a deal on a Mazda6. Then I had to call Matt Bigelow and tell him my wife had vetoed getting a new cart at that time. When I called Matt to tell him about my wife's decision, he was very understanding and I didn't detect any trace of hostility because of maybe a lost sale. That made it all the nicer to deal with Matt after my wife changed her mind and let the trade begin. Hang on to Matt. He is a "keeper". John Howard More

Excellent We are from CO . We were working to buy a ford Raptor and shopped Internet ..josh stayed with us until we made our decision. He helped us find good f We are from CO . We were working to buy a ford Raptor and shopped Internet ..josh stayed with us until we made our decision. He helped us find good financing. The only thing that could be improved was "make ready" on the truck. Under the hood was dirty. Engine block etc should have been cleaned better More

Great Service I purchased a truck a little less than a month ago. I discovered that the driver's side heat was not working and that the part and labor would be cos I purchased a truck a little less than a month ago. I discovered that the driver's side heat was not working and that the part and labor would be costly. Laird Noller stepped in and took care of the issue without a hitch and managed to resolve an additional problem that I was unaware of. I was provided a sufficient loaner during the repair. I am very impressed and pleased with the service that I received throughout the process and will definitely be giving them future business. I would recommend these guys to anyone. More

Still Ford Fans Nick Bray at Laird Noller Ford reinforced our confidence in Ford. He worked diligently and patiently to see that all our needs were met. Thanks! Nick Bray at Laird Noller Ford reinforced our confidence in Ford. He worked diligently and patiently to see that all our needs were met. Thanks! More

Easiest car purchase ever! I worked with both Joe and Alex and both were very courteous and professional. They made buying a car super easy and I will most definitely will recom I worked with both Joe and Alex and both were very courteous and professional. They made buying a car super easy and I will most definitely will recommend them to other people looking to buy a car. Thanks Joe, Alex and Laird Noller! More

Great Experience Jessica was fast, friendly and went over things in detail with us about things that should be followed up on. She had quotes ready that we could take Jessica was fast, friendly and went over things in detail with us about things that should be followed up on. She had quotes ready that we could take with us and review. I really appreciated this!! More

Great Customer Service We worked with Jerry Hall, Marc Hauser and Jeff Kirwan in arranging the purchase of a Ford Transit Connect wagon. They were all excellent to work wit We worked with Jerry Hall, Marc Hauser and Jeff Kirwan in arranging the purchase of a Ford Transit Connect wagon. They were all excellent to work with. Jerry arranged to let us take the test drive vehicle to our home so that we could check how it would fit in our garage. He worked hard with Marc to find the vehicle that met our specifications. Once the vehicle came in, Jerry was very thorough in going over the features of the vehicle and let us take it for a long inspection drive. He was very knowledgeable of the vehicle and answered all our questions. He was very personable and made the whole experience very enjoyable. More

Great Experience Had great customer service and it's an excellent choice for buying a vehicle for the first time! I went in and Sean worked with me on everything to fi Had great customer service and it's an excellent choice for buying a vehicle for the first time! I went in and Sean worked with me on everything to find the best vehicle fit for me. I was a first time buyer and they explained every detail through and through. I got a sweet car at an affordable price and felt very satisfied walking out their doors. More

Best service Great and friendly service! I was offered a great deal and many aspects of my car were checked to make sure everything was running well. Great and friendly service! I was offered a great deal and many aspects of my car were checked to make sure everything was running well. More