Laird Noller Ford of Lawrence

Excellent Experience I really dislike shopping for and buying cars. My experience at Laird Noller Ford was the best experience I have ever had. I received a trade-in val I really dislike shopping for and buying cars. My experience at Laird Noller Ford was the best experience I have ever had. I received a trade-in value close to what I had hoped. I stayed within the price range I wanted without a lot of pressure to upgrade, I received good financing and a bumper-to-bumper warranty for the life of the loan on the car. The staff was friendly, knowledgeable, fun and made my experience the best experience a person could have when purchasing a car. I would definitely check out Laird Noller in Lawrence and ask for Josh Hoke! More

Went Great Everything went great! Very helpful service and they were quick to help me even when I did not have an appointment. Would definitely recommend them. Everything went great! Very helpful service and they were quick to help me even when I did not have an appointment. Would definitely recommend them. More

Great service. No complaints. It was easy to make an appointment. They are So friendly and provide good customer service. I strongly recommend this service center. T No complaints. It was easy to make an appointment. They are So friendly and provide good customer service. I strongly recommend this service center. Thank you. More

6-18-2014 Service date I have been trading with Laird Noller Lawrence for over 3 years. I take all of my personal and company vehicles to Laird Noller. I have known Paul T I have been trading with Laird Noller Lawrence for over 3 years. I take all of my personal and company vehicles to Laird Noller. I have known Paul Tracy from my first visit. He has always been friendly, listens to my requests, makes recommendations and delivers in a timely manner. I have always been treated with respect and in a professional manner. On my visit this week I met Danny Dolar for the first time. My first impression was that Laird Noller had another excellent employee. I have been in Lawrence for over three years. I just found out last week that I was moving to Florida this weekend. I have been trying to pack and get all of my vehicle's serviced before I leave. I am looking forward to getting back to the east coast. I am sure it will be very difficult to find a service center that even comes close to what I have become accustomed too here at Laird Noller of Lawrence. I would like to thank Paul. Danny and every member of the service staff at Laird Noller for the excellent job they have done for me over the years. I wish everyone the best. Take care and keep up the great work! Carl Gerringer (910) 546-3846 More

No Thank You or Follow Up! It would have been nice if the dealership "thanked you". I really expected the salesman to call & make sure all was well...if anything to possibly get It would have been nice if the dealership "thanked you". I really expected the salesman to call & make sure all was well...if anything to possibly get a repeat customer. Very Disappointed! Also the whole sale process was INSANELY LONG! Got there at 10 and didn't leave until 4:00. (No lunch break) and the vehicle wasn't even there...they had to go pick it up. It should NOT have taken so long! More

Great place to purchase a Car!!! When I went to this dealership I had reservations because I had a bad experience at another dealership the previous day. I can't tell you how pleased When I went to this dealership I had reservations because I had a bad experience at another dealership the previous day. I can't tell you how pleased I was with everything. Sales people and all of the employees were friendly, efficient, and knowledgeable. In fact I noticed that every customer who entered was treated like royalty.... They didn't have the car on the lot that I wanted, but had one at their Topeka dealership. In one afternoon they had my new car signed, sealed and yes delivered to me. This car dealership cares about customers satisfaction as much as it cares about car sales. If you want straight shooting, friendliness, knowledge and the whole package go to this dealership to purchase your car! More

Great Vehicle Buying Experience Summer 2014 Laird Noller Dealership Staff and Prospective Buyers-- I just wanted to take a few moments to thank Chris Maynard, Josh Hoke and Jeff Kirwan for al Laird Noller Dealership Staff and Prospective Buyers-- I just wanted to take a few moments to thank Chris Maynard, Josh Hoke and Jeff Kirwan for all their assistance with helping me find and purchase a slightly used vehicle that will work best for my comfort, personality, preferences and most importantly overall vehicle needs. I originally selected to come to this Ford dealership due to some research that allowed me to see a few vehicles on-line (the make, model, year, cost, mileage, photos, etc). This on-line information really saved me so much time in finding a newer vehicle for me in a timely manner without driving from lot to lot as we all had to do in the past. I also selected this dealership due to my longtime friendship with Chris Maynard. It was nice knowing that I already had someone on my side who knew my personality and possible wants/needs more so than just a random salesperson. Chris then had me also work with Josh Hoke who was friendly, patient and informative and he actually helped me locate the vehicle (not one of my original researched vehicles) that I actually purchased that day. The vehicle I purchased was the exact make and model that I was looking for however, it had 50,000 less miles, better shape and the color that I really had wanted. After all was said and done I met with Jeff Kirwan for assistance with all the paperwork needed to purchase a vehicle. Jeff was friendly, patient and explained things as many times as I needed to hear them to be clear. All three of the salesmen I worked with; Chris, Josh and Jeff let me know that I could call or stop by at any time if I had any further questions, needs or concerns. Overall my experience at the Laird Noller Ford was professional and knowledgeable, yet genuinely friendly and I can actually say it was fun. I would have no reservations working again with this dealership for any future vehicle purchases. I have already and will continue to highly recommended this dealership to family and friends in need of new or used vehicles. Thank You, --Coleen :) More

Very nice salesperson I went in not too sure as to what I wanted or if I even wanted a Hyundai. Alex was very friendly and thorough in helping me figure out exactly what I I went in not too sure as to what I wanted or if I even wanted a Hyundai. Alex was very friendly and thorough in helping me figure out exactly what I wanted in a new car. Very responsive in emailing me pictures of the car to show my husband as well as finding one with all the featuers I wanted. I'm really enjoying my car and had a great experience at this dealership. More

No Hassle Buying! Laird Noller provided an easy, straightforward, and stress-free car buying experience. No confusing games or gotchas! I would highly recommend buying Laird Noller provided an easy, straightforward, and stress-free car buying experience. No confusing games or gotchas! I would highly recommend buying a vehicle here. We will definitely be back. More