Laird Noller Ford of Lawrence

Anthony was beyond helpful. He called me several times the same date I emailed an inquiry on the Jeep Patriot that I was interested in. He answered every question and concern that I had. He really seemed the same date I emailed an inquiry on the Jeep Patriot that I was interested in. He answered every question and concern that I had. He really seemed to care about me as a customer. I had no reservations about buying my vehicle from him. He is a very trustworthy person to deal with. When the service department was done cleaning up the Jeep, it looked brand new, inside & out. I took several of his business cards with me to give to people who may soon be in the market for a car or SUV and told them they should call him for that new vehicle. I would have no reservations about buying another vehicle from him and this dealership. Alex was great, he was able to get me the best financing deal around, even a better rate than my own bank! He explained every piece of paper I signed, answered my questions and he is another caring individual. This is the BEST dealership I have ever dealt with. When I drive this Jeep into the ground, hopefully not too soon, I will definitely be back again. YOU GUYS ARE AWESOME!! THANKS AGAIN! More

Cole in Service went way above and beyond to provide excellent customer service. He is always friendly and helpful but this particular time he exceeded my expectations. excellent customer service. He is always friendly and helpful but this particular time he exceeded my expectations. More

This couldn't have been a more positive experience. I had researched the Mazda 6 using Edmunds true market value and decided that I would see what I could get a Mazda 6 Sport (low end) model. I used U I had researched the Mazda 6 using Edmunds true market value and decided that I would see what I could get a Mazda 6 Sport (low end) model. I used USAA car shopping service. Very shortly after that I got an e-mail from Josh with a price that was well below the Edmunds numbers. I took that quote and decided to see if it might be possible to "upgrade" to the Mazda 6 touring. I had my target "out the door" price and e-mailed Josh back. He responded back with a quote on a Touring that was fantastic - I visited the dealership that weekend and talked with Josh and Cody. They took my Prius to evaluate it for trade. They came back UNDER my target price. I signed. The car was ready to be picked up Monday. This was perhaps the best car buying experience that I have ever had. The car is great, the dealership is great. I will definitely recommend this dealership, and especially Josh, to others. More

my experience of very good Sean Isaacs was very very helpful on finding me a great deal on a vehicle I just love my 2009 Mitsubishi eclipse. helpful on finding me a great deal on a vehicle I just love my 2009 Mitsubishi eclipse. More

I have always been very pleased with the service and friendliness of the people in the service department. I will continue to have my vehicle serviced as necessary with this dealership. I do not reme friendliness of the people in the service department. I will continue to have my vehicle serviced as necessary with this dealership. I do not remember the name of the service tech that worked with me on my last visit but he was very professional, friendly and helpful. More

Probably the best customer service I've experienced in the Kansas area while purchasing a car. They went above and beyond to find a great deal for me and my family. I would suggest them to anyone. I pl in the Kansas area while purchasing a car. They went above and beyond to find a great deal for me and my family. I would suggest them to anyone. I plan on PCSing due to relocation for the Army. I would make the trip to Lawrence any day to make sure I get the service for my vehicle from the employees at this dealership. They weren't like your typical car salesmen where they were pushy or hostile. I appreciate their patience and care. Thanks for a great experience. If you head this way ask for Alex Marfise or Anthony Thompson. Great men that do tremendous work. More

Matt was very helpful, ready to get thing started. show me the Taurus. I like the Taurus the car and we talk financing. got the car finance. job well done. me the Taurus. I like the Taurus the car and we talk financing. got the car finance. job well done. More

I was near the end of the lease on my 2011 Hyundai Sonata LTD, and had been so thoroughly satisfied with the car, and Laird Noller Automotive, that I was determined to lease another Hyundai Sonata. Joe Kelly LTD, and had been so thoroughly satisfied with the car, and Laird Noller Automotive, that I was determined to lease another Hyundai Sonata. Joe Kelly contacted me, and asked what I wanted to do about the end of my lease. I told Joe that I wanted to acquire another car (2014 Sonata) similar to what I was drivling. Joe suggested that I terminate the current lease early and use the equity in my car against a new car. From first phone call, to driving away with my new car was a matter of less than 48 hours. Joe was very efficient and professional in moving me into my new car. Alex Marfise, the leasing agent, moved me thru the new lease in record time and we were ready to take possession of the new car quickly. Marc Hauser, General Sales Manager, visited with me regarding the entire process, to be certain I was satisfied. From start to finish, I couldn't be more impressed with the entire Laird Noller team. More

My son and I went in to purchase his first "new" car (a 2011 Ford Mustang). Despite his relatively young age (he's still in college), he was treated with respect. He got a great price, a very "new" car (a 2011 Ford Mustang). Despite his relatively young age (he's still in college), he was treated with respect. He got a great price, a very good offer on this trade in, and a fantastic first car loan arranged on-site with a local credit union. We both left very happy! More

I went to the Dealership due to a reference from my daughter, as Chris Maynard is a personal friend. I wanted to trade my car for a new or used model. When I first went in I looked at two cars, one of daughter, as Chris Maynard is a personal friend. I wanted to trade my car for a new or used model. When I first went in I looked at two cars, one of which I ended up buying. Chris was going to e-mail me copies of the estimates and did not do so. I am not sure if he did not have correct e-mail or not. He referred me over to Anthony to work with me in selecting a car. Anthony called me the next day to set up another appointment to look at a Mazda, as Chris had suggested I do so and so did my brother. There was only one Mazda that was a used one and we did not go look at new ones as I kept going back to the first Hyundai I saw due to the warranty that Hyundai has and not Mazda. I went in and we worked on getting the price negotiated. As a woman, I sometimes feel that I am not being given the best deal and I had no one to check with during my visit. I know I could have waited but Chris suggested that the same rebates might not be available come Monday. I spent about two hours at the dealership. Once we agreed on a car, I took my old car and ran errands. When I came back approximately two hours later, my car was still not ready. I waited about another thirty minutes. When I got ready to leave, Anthony had forgotten to put my license plate on my new car. Overall they were all very friendly and so far I love my new car.......due to weather conditions, I have not had it out of garage. More