Laird Noller Ford of Lawrence

My husband and I do not buy cars frequently - the last new car was in 2003! While I had been looking at cars on-line for about 1 year I really dreaded going to a dealership and just having to go through new car was in 2003! While I had been looking at cars on-line for about 1 year I really dreaded going to a dealership and just having to go through the buying process. Surprise - all of the guys we met here were great! Prior to our visit I had submitted an on-line inquiry - Anthony Thompson responded within 2 minutes and was just the perfect fit for us! He was knowledgeable and answered all our questions, was not pushy but most importantly we did not have to play the "car buying game" with him. Anthony along with Jonathan gave us the bottom line pricing right off the bat - we came home not only with a new car but with renewed faith in how easy the car buying process could be when you deal with the right people. Thanks to all of you for making the car buying process such a positive experience. More

Anthony was beyond helpful. He called me several times the same date I emailed an inquiry on the Jeep Patriot that I was interested in. He answered every question and concern that I had. He really seemed the same date I emailed an inquiry on the Jeep Patriot that I was interested in. He answered every question and concern that I had. He really seemed to care about me as a customer. I had no reservations about buying my vehicle from him. He is a very trustworthy person to deal with. When the service department was done cleaning up the Jeep, it looked brand new, inside & out. I took several of his business cards with me to give to people who may soon be in the market for a car or SUV and told them they should call him for that new vehicle. I would have no reservations about buying another vehicle from him and this dealership. Alex was great, he was able to get me the best financing deal around, even a better rate than my own bank! He explained every piece of paper I signed, answered my questions and he is another caring individual. This is the BEST dealership I have ever dealt with. When I drive this Jeep into the ground, hopefully not too soon, I will definitely be back again. YOU GUYS ARE AWESOME!! THANKS AGAIN! More

Cole in Service went way above and beyond to provide excellent customer service. He is always friendly and helpful but this particular time he exceeded my expectations. excellent customer service. He is always friendly and helpful but this particular time he exceeded my expectations. More

This couldn't have been a more positive experience. I had researched the Mazda 6 using Edmunds true market value and decided that I would see what I could get a Mazda 6 Sport (low end) model. I used U I had researched the Mazda 6 using Edmunds true market value and decided that I would see what I could get a Mazda 6 Sport (low end) model. I used USAA car shopping service. Very shortly after that I got an e-mail from Josh with a price that was well below the Edmunds numbers. I took that quote and decided to see if it might be possible to "upgrade" to the Mazda 6 touring. I had my target "out the door" price and e-mailed Josh back. He responded back with a quote on a Touring that was fantastic - I visited the dealership that weekend and talked with Josh and Cody. They took my Prius to evaluate it for trade. They came back UNDER my target price. I signed. The car was ready to be picked up Monday. This was perhaps the best car buying experience that I have ever had. The car is great, the dealership is great. I will definitely recommend this dealership, and especially Josh, to others. More

my experience of very good Sean Isaacs was very very helpful on finding me a great deal on a vehicle I just love my 2009 Mitsubishi eclipse. helpful on finding me a great deal on a vehicle I just love my 2009 Mitsubishi eclipse. More

I have always been very pleased with the service and friendliness of the people in the service department. I will continue to have my vehicle serviced as necessary with this dealership. I do not reme friendliness of the people in the service department. I will continue to have my vehicle serviced as necessary with this dealership. I do not remember the name of the service tech that worked with me on my last visit but he was very professional, friendly and helpful. More

Probably the best customer service I've experienced in the Kansas area while purchasing a car. They went above and beyond to find a great deal for me and my family. I would suggest them to anyone. I pl in the Kansas area while purchasing a car. They went above and beyond to find a great deal for me and my family. I would suggest them to anyone. I plan on PCSing due to relocation for the Army. I would make the trip to Lawrence any day to make sure I get the service for my vehicle from the employees at this dealership. They weren't like your typical car salesmen where they were pushy or hostile. I appreciate their patience and care. Thanks for a great experience. If you head this way ask for Alex Marfise or Anthony Thompson. Great men that do tremendous work. More

Matt was very helpful, ready to get thing started. show me the Taurus. I like the Taurus the car and we talk financing. got the car finance. job well done. me the Taurus. I like the Taurus the car and we talk financing. got the car finance. job well done. More

I was near the end of the lease on my 2011 Hyundai Sonata LTD, and had been so thoroughly satisfied with the car, and Laird Noller Automotive, that I was determined to lease another Hyundai Sonata. Joe Kelly LTD, and had been so thoroughly satisfied with the car, and Laird Noller Automotive, that I was determined to lease another Hyundai Sonata. Joe Kelly contacted me, and asked what I wanted to do about the end of my lease. I told Joe that I wanted to acquire another car (2014 Sonata) similar to what I was drivling. Joe suggested that I terminate the current lease early and use the equity in my car against a new car. From first phone call, to driving away with my new car was a matter of less than 48 hours. Joe was very efficient and professional in moving me into my new car. Alex Marfise, the leasing agent, moved me thru the new lease in record time and we were ready to take possession of the new car quickly. Marc Hauser, General Sales Manager, visited with me regarding the entire process, to be certain I was satisfied. From start to finish, I couldn't be more impressed with the entire Laird Noller team. More

My son and I went in to purchase his first "new" car (a 2011 Ford Mustang). Despite his relatively young age (he's still in college), he was treated with respect. He got a great price, a very "new" car (a 2011 Ford Mustang). Despite his relatively young age (he's still in college), he was treated with respect. He got a great price, a very good offer on this trade in, and a fantastic first car loan arranged on-site with a local credit union. We both left very happy! More