Laird Noller Ford of Lawrence

Steve and his colleagues made sure my car was fixed right, as quickly as possible, and he stayed on the phone for a very long time, to get the necessary information required to get my extended warranty right, as quickly as possible, and he stayed on the phone for a very long time, to get the necessary information required to get my extended warranty to cover the cost of the repairs. As we found out, it did cover the repairs and more that I thought it would cover, so I am getting more than one thing fixed under warranty. I am a very happy motorist! More

My salesperson, John Colamarino, was very knowledgeable, courteous, and helpful by making my car buying experience "pain free." He was sensitive to my needs and purchase price. He also went out of his way t courteous, and helpful by making my car buying experience "pain free." He was sensitive to my needs and purchase price. He also went out of his way to bring me to my car, as well as have someone sync my phone to the car. The car was in tip top condition; clean and shiny. Thank you to John and Laird Noller for your personable way of doing business. More

I had a great experience buying my 2014 Fusion from Josh Hoke. Most of the communication was done via email and on my own time, but Josh was extremely quick to respond to all of my questions. He went out Hoke. Most of the communication was done via email and on my own time, but Josh was extremely quick to respond to all of my questions. He went out and found the exact vehicle I was looking for. He was up front and honest on what they could do from a pricing perspective on the new vehicle and on my trade. Everything went as discussed via email. There were no games or gimmicks. When you get aggressive pricing, you always wonder if there are any "gotchas". With Josh there wasn't any of that. I also, drove all the way from Kansas City to Lawrence because of his attentiveness to my questions and his ability to get what I was looking for. I highly recommend working with Josh and LairdNoller. More

We had a very easy car buying experience with Josh. He contacted us through the USAA car buying service and was very professional and helpful. He was able to locate the exact car I requested and had it re contacted us through the USAA car buying service and was very professional and helpful. He was able to locate the exact car I requested and had it ready and waiting for when we arrived. I highly recommend them for the best car buying experience. More

They treated me with a great deal of honesty and respect. I think I have a great car at a fair price! Extremely knowledgable about the car and worked hard to get what I wanted without pushing! I think I have a great car at a fair price! Extremely knowledgable about the car and worked hard to get what I wanted without pushing! More

I bought a vehicle in 2005 from Laird Noller in Topeka and have been completely satisfied and now same with Laird Noller in Lawrence. Thanks and have been completely satisfied and now same with Laird Noller in Lawrence. Thanks More

Sean Isaacs the sales rep treated me real professional and answered all questions. If he didn't know he told me he didn't know and I really appriated that honesty. Alex Marfise did a wounderfull job in h and answered all questions. If he didn't know he told me he didn't know and I really appriated that honesty. Alex Marfise did a wounderfull job in helping to complete the sale by refinancing are other vehicle so we could close the deal. I would recommend Laird Noller Ford and especially Sean and Alex. More

We located this dealership via the internet and Mike Smith promptly responded to our request. In a very short time he located the car we wanted. He made this transaction very easy. We live near Sp Smith promptly responded to our request. In a very short time he located the car we wanted. He made this transaction very easy. We live near Springfield, MO and could not find what we were looking for here and began searching for dealerships nearer our daughter who lives in Kansas City, MO. When we got to the dealership everyone we encountered was amazingly accommodating and very welcoming. It was well worth the drive to have this sort of experience when buying a new car. We would recommend Laird Noller to any of our friends and family. More

Jon Frey Purchase was for my wife. I've purchased Jon Frey Purchase was for my wife. I've purchased over fifty new and used cars during my life and this one was actually fun...amazing. We live in Ove Jon Frey Purchase was for my wife. I've purchased over fifty new and used cars during my life and this one was actually fun...amazing. We live in Overland Park (they are in Lawrence...45 miles away) and Greg Cooper actually brought the car down here to the house. My first contact with him was on his day off fishing and he answered his cell without hesitation. I was able to do a complete inspection of the vehicle, drive it out and could even have taken it over to my mechanic if I wished. The car was impeccable (and had a free "clean" Carfax). I wish I'd had Greg as a rep when I had my business. He does a great job of fulfilling needs and recognizing when not to "sell." We had some common interests, and he listened more than he talked. Great sense of humor and was able to walk away from the deal and still like each other if that was the deal. We cut the deal at my table and he delivered the car and paperwork to us the next day. He assisted my wife with the Bluetooth and door opener while he was here and showed her all the bells and whistles. It was the best experience I've ever had with a car dealership...no running back and forth to his manager...just a straightforward he could do the deal or not. Laird Nollen should be complimented for having the trust in their staff to act for them without intense oversight. Just very refreshing to see. My wife absolutely loves the car and I couldn't compliment Laird Noller and Greg more. More

The service was very quick and reliable. I did most of the deal online and over the phone and I enjoyed it. The car is great. Thanks! the deal online and over the phone and I enjoyed it. The car is great. Thanks! More