Laird Noller Ford of Lawrence

Great job I really enjoyed the experience and is very satisfied with the car I picked I would and will refer my friends and family to here satisfied with the car I picked I would and will refer my friends and family to here More

I have to say that I was very impressed. This was my first car that I purchased all on my own. I visited the dealership about a month ago. Did not find the right fit for what I was looking for. I sai first car that I purchased all on my own. I visited the dealership about a month ago. Did not find the right fit for what I was looking for. I said I would keep looking. About two weeks later, my sales person Mike Smith, called to say that he had gotten me approved for a loan and that he had found me a car. I about dropped the phone. I had no idea that he had continued to work on the sale for me. I came in, looked at the car and liked it, so we started the process of the sale. That shows commitment to his customers! I have never had a sales person search for a car for me for two weeks without me knowing about it. That was impressive and I will come back to this dealership for that reason. My friends have all been told that Mike Smith at Laird Noller really has his customers interest at heart and I thank him for that. Thanks Mike!! More

My experience at laird Noller was the best car buying experience in my life. Josh hocke was outstanding , he took care of everything and listened to what I wanted and did not try to sell me something I d experience in my life. Josh hocke was outstanding , he took care of everything and listened to what I wanted and did not try to sell me something I did not want . Waited for me and my wife to get there even though it was near closing. Scott in finance is exceptional , He was very kind and patient , he explained everything to us and also shopped around and got us a very good interest rate . I appreciate his and Josh's commitment to customers as well as there professionalism . I would highly recommend this dealership to everyone and when I get another vehicle, it will be through them. More

Our experience was great! Mike Brady really took care of us! When I brought the car in to be simonized Mike promptly had a car ready for me to drive back to work. I would recommend the dealership and Mike B us! When I brought the car in to be simonized Mike promptly had a car ready for me to drive back to work. I would recommend the dealership and Mike Brady to my friends. More

Sean was very knowlegable about your products and walked me through the entire process including fianancing without being a pushy salesman and very friendly personality. me through the entire process including fianancing without being a pushy salesman and very friendly personality. More

This was the best car buying experience that I have ever had. I started through the USAA car buying service and Mr. Hoke contacted me via email. He answered my questions, and located the vehicle that I want had. I started through the USAA car buying service and Mr. Hoke contacted me via email. He answered my questions, and located the vehicle that I wanted within one day. I emailed him the specifications of my trade and what I wanted and he made it happen. Once we arrived at the dealership, Mr. Hoke was there to meet us with everything prepared for purchase. We were in and out of the dealership within an hour and a half. That is the quickest car buying experience that I have ever had. Everything was flawless, and I will be recommending this dealership to my Soldiers and others. More

Steve Smaczniak provided me with Friendly, Fast, and Great Service. He helped me with parts I Needed to Hold my bak window on so it would Not fall off and Break. I explained that the parts were Not even Great Service. He helped me with parts I Needed to Hold my bak window on so it would Not fall off and Break. I explained that the parts were Not even a year old and were stripped. He was quick to act and rectify the situation, Give Him a Raise!!!!!!!!! More

Josh Hoke was an excellent sales representative. I felt he was honest and straightforward throughout the process. Most impressive was the fact that he did not pressure me after my test drive when I told h he was honest and straightforward throughout the process. Most impressive was the fact that he did not pressure me after my test drive when I told him that I was not yet ready to buy. We simply made an appointment for two days later and he was ready to discuss details then. I also passed on to Josh and his sales manager that the Laird Noller Hyundai Service Department was another key reason we chose to buy at your dealership. Since 2004, we have been brigning our two Hyundais to be serviced at Laird Noller and always felt we were treated fairly and professionally. Paul Tracy has been especially helpful when we needed to have somehting done. My wife and I have lived in Lawrence for over a decade and we have always fels that keeping our money in the community is very important. We'll be happy to continue doing business with Laird Noller in the future. More