Back

Laird Noller Ford of Lawrence

Lawrence, KS

4.1
1,825 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
Contact Dealership

935 West 23rd St

Lawrence, KS

66046

Directions

By Type

Showing 1,825 reviews

April 19, 2025

Quick and friendly, seems to always have a nice selection of vehicles. Also appreciate the follow up on any services done. More

by brad5588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Laird Noller was incredibly pleasant to deal with. I was a first time buyer, and worked alongside Ashton Orcutt. He was the perfect combination of kind, helpful, knowledgeable, and honest. I will defi More

by Weston_madden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Orcutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

It was clean,and accommodating lobby. The staff were welcoming, friendly, and hold the doors open for you. More

by daniellesutton21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Flory
Apr 19, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your kind review! We're so glad to hear that you had a positive experience with our clean and welcoming atmosphere. Our team strives to provide excellent customer service, and it's great to know you felt that during your visit. We look forward to welcoming you again soon!

April 18, 2025

Horrible communication and lack of following though on the things they said they would do after they had the contract. I bought a 4 runner that had just been traded in and needed work before I took posses More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barnes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Proctor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Tucker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your honest feedback. We're truly sorry to hear that your experience did not meet expectations, especially during such an exciting moment as purchasing your 4Runner. We understand how frustrating and disappointing it must have been to feel misinformed and led along throughout the process. While we’re glad to hear that you’re enjoying the vehicle itself, we take full responsibility for the lack of consistent communication and the delays that negatively impacted your experience. That’s not how we aim to do business, and we’re actively addressing how we coordinate vehicle readiness and communication across our team to ensure situations like this are avoided moving forward. We truly appreciate your patience and hope you'll give us the opportunity to provide a much smoother experience in the future. If you have any remaining concerns or would like to discuss this further, please don’t hesitate to reach out to our customer care team at customerconcerns@lairdnoller.com we’d be happy to talk.

April 17, 2025

I’ve purchased many vehicles from this dealership over the years , both locations and it’s always been a great experience… More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Eric was awesome but the person who did the contract added expenses that should have not been added...Although it is now corrected. More

by tina.iden62
Recommend Dealer
Yes
Employees Worked With
Eric Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Tucker
Apr 19, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback! We're glad to hear that Eric provided you with great service. We apologize for the oversight with the contract, but we’re happy it’s been corrected. We appreciate your patience and understanding, and we’re here to assist if you need anything further. Thanks again for choosing us!

April 16, 2025

I recently purchased a vehicle and had the pleasure of working with Ashton at Noller. From the moment I walked in, he made the entire process smooth, stress-free, and even enjoyable. Ashton was knowledgea More

by Jordancollie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Orcutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Charay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hofelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Laird Noller Ford of Lawrence responded

Thank you so much for your kind words! We're thrilled to hear that Ashton made your experience so positive. His commitment to providing a smooth, stress-free, and transparent process is exactly what we strive for, and we're happy it showed. We’ll be sure to pass along your feedback to him. If you ever need anything else, don’t hesitate to reach out. Enjoy your new vehicle, and we truly appreciate your recommendation!

April 16, 2025

Excellent attention. Very kind and helpful. The follow up is sincere wanting to help if needed. More

by winkk2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Jimenez, Kyle case
Apr 19, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your wonderful review! We’re so glad to hear that you received excellent attention and that our team was kind and helpful. We truly value our customers, and it’s great to know that our follow-up made a positive impact. If you ever need anything in the future, don’t hesitate to reach out!

April 14, 2025

Had a very good experience with the service dept. Took my Ranger in for an oil change, they had it in and out and did good work More

by edulin98
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

If you’re looking for a trustworthy sales consultant to purchase a vehicle from Kylee Bremer is the best to go to. There’s no one else I’d rather work with she’s an expert in her field. Get a car from her More

by hayleyspicer3
Recommend Dealer
Yes
Employees Worked With
Kylee Bremer
5.0
This rating includes all reviews, with more weight given to recent reviews.