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Laird Noller Ford of Lawrence
Lawrence, KS
1,840 Reviews
Laird Noller Ford of Lawrence
has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award.
We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well.
We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,840 reviews
January 12, 2024
They were very professional and friendly. I did not feel pressured and I am very happy with my purchase. I did not feel pressured and I am very happy with my purchase. More
by mschneider72
Verified Customer
January 12, 2024
Professional staff, respectful discussions and no wasting of time. I’d recommend them, good experience, of time. I’d recommend them, good experience, More
by gibrajkovic
January 12, 2024
Such an easy process. Everyone were super friendly. No stereotypical car sellsman vibe. I will definitely be back and tell everyone how professional this place is! Everyone were super friendly. No stereotypical car sellsman vibe. I will definitely be back and tell everyone how professional this place is! More
by natashaljones84
December 11, 2023
Got right in no appointment necessary! Wasn't a very long wait! Everyone I had contact with was very helpful and friendly! Definitely will go back! Wasn't a very long wait! Everyone I had contact with was very helpful and friendly! Definitely will go back! More
by 04lornajoy
Employees Worked With
Josh Andrew
November 20, 2023
Made appointment on Wednesday for Saturday @ 1015. Dealership asked if I would be dropping off or waiting, I wouldn't be a drop-off. Didn't move my truck out of parking lot till 1040. I asked why Dealership asked if I would be dropping off or waiting, I wouldn't be a drop-off. Didn't move my truck out of parking lot till 1040. I asked why it was taking so long before there starting and I was told that they took walk-ins that wasn't finished yet. My question is , why am I waiting on walk ins when I make a appointment for a oil change days in advancement, so I can plan the rest of my tasks around my appointment, that's why you make a appointment, right? More
by lwburke215
Employees Worked With
Greg Dahlem, Jolene Piper
September 19, 2021
Doesn't inspect or service used vehicles before selling. Sold me a a vehicle with trash and a knife inside pockets. Dirt in all interior crevices. Tire light came on after 20 miles. Too much to write. Sold me a a vehicle with trash and a knife inside pockets. Dirt in all interior crevices. Tire light came on after 20 miles. Too much to write. Terrible, regrettable experience. More
by vet747
Employees Worked With
No one I encountered is listed
January 23, 2021
I test drove a vehicle that had an advertised price that I was going to pay cash for. After the test drive I told the sales person that I would like to buy( I didn't haggle price), but she came back with a I was going to pay cash for. After the test drive I told the sales person that I would like to buy( I didn't haggle price), but she came back with a final quote of over $1000 more than the sticker price with admin fees. What admin fees can they have for a cash sale? It was false advertising and very dishonest. More
by robertmcelwee79
Employees Worked With
Josh Hoke, Marc Hauser, Curt Butler, Gary Bennett, Joe Noller
October 05, 2020
2006 Ford mustang with aftermarket supercharger and upgraded fuel injectors. Runs perfectly fine...Always has. Dropped off at the Ford dealership for simple airbag recall. They called to tell me it wou upgraded fuel injectors. Runs perfectly fine...Always has. Dropped off at the Ford dealership for simple airbag recall. They called to tell me it would not start. $150 computer diagnosis of “rich fuel mixture“ = Laymans terms “you flooded it“. The mustang owners handbook has a great description on how to start a mustang with fuel injectors and how to disable fuel injectors by depressing the gas pedal when you accidentally flood it. I have never had that problem before that time; or since after picking it back up at the dealership. Not sure how they flooded it. Their assumption from the computer diagnosis was “leaky fuel injector.” Sounds awfully expensive. My diagnosis was to start it the way it is supposed to be started and drive it normally. Has worked fine ever since. Sorry guys. You blew that one. There was no problem to fix. Just learn how to start your own cars. Thanks for the pricey bill for a free airbag recall. Maybe let some of your old school mechanics do the diagnosis without the computer. Or just start the car without pumping the gas pedal like it is supposed to be started. More
by SadMan
Employees Worked With
Don’t know
June 02, 2020
My daughter needed a safe affordable and reliable car. Single mom and on a tight budget. We were treated so well by salesman, Joe and finance manager, Nathan who got us a great deal. Thank you for bein Single mom and on a tight budget. We were treated so well by salesman, Joe and finance manager, Nathan who got us a great deal. Thank you for being so kind to us!!' More
by Jayhawkrose
Employees Worked With
Nathan in Finance , Joe Kelly
