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Laird Noller Ford of Lawrence

Lawrence, KS

4.1
1,843 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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935 West 23rd St

Lawrence, KS

66046

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Showing 1,843 reviews

February 20, 2019

Great service and superb salesmanship I went to Laird Noller to look at possible new lease options as it was close to time for my lease to expire. Found the car I feel in love with.. not t More

by larnold1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando. Wonderful salesperson!, Jerry Hall, Curt Butler, Jerry Corbin, Evan Prince
Feb 21, 2019 -

Laird Noller Ford of Lawrence responded

We are so glad to see this review and always happy to help!

February 18, 2019

Awesome Aaron was very professional and kept me in the loop throughout the process. He was able to insure that I had a loaner vehicle since my repair took tw More

by dabestm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Ludolph
Feb 19, 2019 -

Laird Noller Ford of Lawrence responded

This is great to hear, thanks for sharing your great experience with Aaron.

February 16, 2019

They made new car buying seamless. Best experience! We saw the car online and called Josh Hoke. He had the car brought there and ready for us to look at from topeka location. Joe Kelly was our sales per More

by Jane23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hoke, Joe Kelly
Feb 18, 2019 -

Laird Noller Ford of Lawrence responded

Thank for for sharing this great experience on Dealer Rater! We look forward to seeing you for service!

February 15, 2019

Can not Thank them enough for their customer service! I have brought my car in a few times for different issues and they are always friendly and helpful!! The best customer service I have ever had at a More

by dmcgill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary, Greg Dahlem, Jerry Hall, Joey Ruder, Michael Roecker, Aaron Ludolph, Jerry Corbin, Josh Hoke Jr., Kyle Carroll
Feb 15, 2019 -

Laird Noller Ford of Lawrence responded

Thank you for sharing your confidence with us on Dealer Rater - we are happy to hear this!

February 15, 2019

completely satisfied Jerry Hall is the best. Very customer friendly and professional. . The sales department is first class. Evan and Mike are great assets to the dealers More

by Hank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayn Renteria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Brady, Jerry Hall, Gary Bennett, Evan Prince
Feb 15, 2019 -

Laird Noller Ford of Lawrence responded

Our staff truly is the best and it doesn't go unnoticed! Thanks for the 5-star review.

February 14, 2019

Outstanding We were actually picking up a car with our daughter when my husband found a vehicle we loved and the price was right!! They were all very helpful but More

by Stephie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dark
Feb 14, 2019 -

Laird Noller Ford of Lawrence responded

Thank you for writing this review for us! We look forward to seeing you again soon.

February 14, 2019

Quick change Scheduled service for oil change and tie rotation. Received quality work. Jerry gave a Good explanation of what was done and what needs to be looked More

by dseverance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hall
Feb 15, 2019 -

Laird Noller Ford of Lawrence responded

Safety is our top priority! We look forward to seeing you next time!

February 14, 2019

Treat you right Greg and the team in the Service Department have always taken care of any issues promptly and have treated me fairly each time. They have always been More

by Paul W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dahlem
Feb 15, 2019 -

Laird Noller Ford of Lawrence responded

Thank you for the kind words about our Service Department!

February 13, 2019

Very good service! Recommended a transmission oil change to fix a problem rather than repair/replace the transmission! Joey was very professional and took time out of h More

by MMERMIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Ruder
Feb 13, 2019 -

Laird Noller Ford of Lawrence responded

Thank you for sharing your great service experience, we appreciate it!

February 13, 2019

Phenomenal service Love this dealership. I'm a very tough customer and even though I've had a few issues with the dealership they go above and beyond to fix my issues. M More

by rockchalkjl85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Al-Otaibi
Feb 14, 2019 -

Laird Noller Ford of Lawrence responded

We are so glad to hear about your positive experience and will pass on the compliments to Mohammed. Always happy to help!

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