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Laird Noller Ford of Lawrence
Lawrence, KS
1,845 Reviews
Laird Noller Ford of Lawrence
has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award.
We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well.
We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,845 reviews
February 13, 2019
Very good service! Recommended a transmission oil change to fix a problem rather than repair/replace the transmission! Joey was very professional and took time out of h Recommended a transmission oil change to fix a problem rather than repair/replace the transmission! Joey was very professional and took time out of his busy schedule to assist me! More
by MMERMIS
Verified CustomerEmployees Worked With
Joey Ruder
February 13, 2019
Phenomenal service Love this dealership. I'm a very tough customer and even though I've had a few issues with the dealership they go above and beyond to fix my issues. M Love this dealership. I'm a very tough customer and even though I've had a few issues with the dealership they go above and beyond to fix my issues. Mohammed the salesmen is by far the best in the business and I've worked with over 20 salesmen in my past. He's so attentive to every need you have in a vehicle and goes above and beyond to ensure you're a very satisfied customer. I've never seen customer service this great in my life and I manage over 800 employees that handle customer service. Thank you Mohammed for being so great at your job! More
by rockchalkjl85
Employees Worked With
Mohammed Al-Otaibi
February 12, 2019
Good People Overall great experience. Staff was very friendly and did not feel pressured. Great pricing on vehicles. Sales manager was honest and fair. Will go ba Overall great experience. Staff was very friendly and did not feel pressured. Great pricing on vehicles. Sales manager was honest and fair. Will go back when I need to purchase another SUV. More
by Stjomo
Employees Worked With
Tyler Dark
February 11, 2019
Appointment over lunch I was given an appointment at noon when the techs are at lunch. I was told that my car would be taken ASAP. A Mazda customer who came in after me was I was given an appointment at noon when the techs are at lunch. I was told that my car would be taken ASAP. A Mazda customer who came in after me was given her assessment before me. I had been waiting for two hours. Instead of checking on my repair so that he could give me an update at the same time Michael ignored me and walked away. I felt ignored and not valued as a customer. More
by Not happy
Employees Worked With
Michael Roecker
February 10, 2019
Outstanding Professional, efficient and outstanding as usual. The information regarding work done was clearly explained. I always have full confidence that the jo Professional, efficient and outstanding as usual. The information regarding work done was clearly explained. I always have full confidence that the job was done right when performed by Laird Noller. More
by JOHNP.MAYNARD
Employees Worked With
Josh Hoke, Joey Ruder, Gary Bennett, Michael Roecker, Joe Noller
February 08, 2019
Persistent My car is not fixed after many, many days. They are staying after it. The only reason this is not 5 stars is that the problem is worse! My car is not fixed after many, many days. They are staying after it. The only reason this is not 5 stars is that the problem is worse! More
by FrankieLizar
Employees Worked With
Michael Roecker
February 08, 2019
Service department very helpful with my questions I keep receiving scam letters in the mail from an unknown company regarding my truck. The service dept was helpful with my coverage information and ev I keep receiving scam letters in the mail from an unknown company regarding my truck. The service dept was helpful with my coverage information and even printed out a document for my files. More
by My F150
Employees Worked With
Greg Dahlem, Aaron Ludolph, Jerry Corbin
February 08, 2019
Honest and fast work! Great work always in a timely manner, I trust the technicians at Laird Noller and always go there for anything car related. Jerry is so friendly and h Great work always in a timely manner, I trust the technicians at Laird Noller and always go there for anything car related. Jerry is so friendly and highly organized! More
by ajones96
Employees Worked With
Jerry Hall
February 08, 2019
Regular check up fo my car I appreciate being kept up to date as the work is done. I also appreciated the clean floors in the car. The work was done wuickly I appreciate being kept up to date as the work is done. I also appreciated the clean floors in the car. The work was done wuickly More
by MNIEDEN
Employees Worked With
Jerry Hall
February 07, 2019
MKZ Repairs and Maintenance Excellent customer service including: Text appt reminders; Friendly staff; Courtesy shuttle; Timely services; and Bottled water, WiFi, and coffe Excellent customer service including: Text appt reminders; Friendly staff; Courtesy shuttle; Timely services; and Bottled water, WiFi, and coffee. The only negative was that it was a very busy day and had to wait over 60 minutes for the courtesy shuttle. More
by jewagner729
Employees Worked With
Jolene Piper, Michael Roecker
