Laird Noller Ford of Lawrence

price issues Incorrect price quoted when I called. Scheduled me quickly but didn’t give the price quoted. Found out the next day I could have had my tires rotated Incorrect price quoted when I called. Scheduled me quickly but didn’t give the price quoted. Found out the next day I could have had my tires rotated for no charge. Bill lists the incorrect type of oil for my vehicle. More

Regular maintenance The service employees were both friendly and professional. Hiwever, there was a mixup about my appointment timing. I booked the appointment online a The service employees were both friendly and professional. Hiwever, there was a mixup about my appointment timing. I booked the appointment online after receiving an email suggesting I do so. My appointment was for noon but all the repairmen were at lunch. Jerry Hall and the other man I spoke with were very apologetic and helpful. I do think there is a problem with your online booking program but this in no way reflects on the people I dealt with personally at the dealership. More

I only take my Ford to a Ford Dealership A "best in class" body repair shop. Not only was the door dent fixed, the door fit and repaint was excellent. Since I worked at Ford for 35yrs. buil A "best in class" body repair shop. Not only was the door dent fixed, the door fit and repaint was excellent. Since I worked at Ford for 35yrs. building both cars and trucks I expect a quality job and these folks exceeded it. More

Back on the road! Our car needed some routine 100k maintenance. Aaron, our service manager was thorough and kept us informed. The mechanic was spot on. The car runs lik Our car needed some routine 100k maintenance. Aaron, our service manager was thorough and kept us informed. The mechanic was spot on. The car runs like new! More

Best auto service experience I’ve ever had Everyone at Laird Noller was very curteous & helpful. As a young woman, I often find that I’m treated in a patronizing manner at auto stores or shops, Everyone at Laird Noller was very curteous & helpful. As a young woman, I often find that I’m treated in a patronizing manner at auto stores or shops, but all of the people here were very friendly & respectful. Greg in the service department made me feel like a valued customer, he even remembered my name every time I saw him since the first time I brought my car in. The service department also provides customers with a ride to wherever they need to go while their vehicle is serviced, which was very helpful to me. I will definitely be returning in the future! More

They go out of there way to help me Great place to take your truck to get serviced. They go out of there way to help you out. I will always bring my truck here and I plan on recommend Great place to take your truck to get serviced. They go out of there way to help you out. I will always bring my truck here and I plan on recommending people More

Body shop was fabulous!! Vehicle looks better than brand new! Manager took time out of his obviously busy day to ask me how my day was and if there was any was fabulous!! Vehicle looks better than brand new! Manager took time out of his obviously busy day to ask me how my day was and if there was anything he could do to make my experience better. Couldn’t ask for a better group of people from the techs to the girls in the front everyone was and is top notch!!! I will be telling everyone I know to come to Laird Noller Collision Center!!! More

Running board I called Olathe first. The person scheduling was so rude and couldn’t get me in for 8 weeks. I called Laird Noller and the scheduler was extremely I called Olathe first. The person scheduling was so rude and couldn’t get me in for 8 weeks. I called Laird Noller and the scheduler was extremely nice and friendly. They got me in, in just 2 days. Service technician was very nice and honest. More

A good job done well and quickly. This recall repair was completed very quickly to facilitate a car trip being made the following day. The Laird Noller crew stepped up to the plate in This recall repair was completed very quickly to facilitate a car trip being made the following day. The Laird Noller crew stepped up to the plate in respond to my need which I very much appreciate. More

Great experience Place is great! Friendly employees very fast service.. great on price and I would totally send faimly and friends here.. keep up the good work Place is great! Friendly employees very fast service.. great on price and I would totally send faimly and friends here.. keep up the good work More