Laird Noller Ford of Lawrence

Personnel The personnel are very friendly and caring. The facilities are very accommodating and clean. I recommend this service facility to all my friends rega The personnel are very friendly and caring. The facilities are very accommodating and clean. I recommend this service facility to all my friends regarding service and Tyler. More

Good job! Always good service, timely responses, makes you feel that customer needs are most important. Jessica goes out of her way to help and works hard to be Always good service, timely responses, makes you feel that customer needs are most important. Jessica goes out of her way to help and works hard to best serve my needs. More

Good sercice I have always received prompt courteous service at a reasonable price. This trip to service was no exception. As always, I'll be back for another vi I have always received prompt courteous service at a reasonable price. This trip to service was no exception. As always, I'll be back for another visit. More

love my car Greg Cooper was great and easy to work with! He helped me out with anything that I needed and always kept me informed. I had a little hiccup in gettin Greg Cooper was great and easy to work with! He helped me out with anything that I needed and always kept me informed. I had a little hiccup in getting approved for my car but Greg kept looking and seemed just as excited as I was about me getting a new Vehicle. The only negative I have, is that Jeff Kirwan wasn't able to get me approved at first. Instead of calling me and asking me questions about what he saw on my Credit report, he just automatically said "Sorry, couldn't get you approved." I had to call up there and inquire about why I wasn't approved and do the digging. Dale Kite was super friendly and super easy to work with. He really seemed to care and wanted to do everything in his power to get me a car. More

Thank you Sam Our salesman was Sam Olker. We had talked with the internet lady about the car we were interested in on Friday. When we got there Monday morning it w Our salesman was Sam Olker. We had talked with the internet lady about the car we were interested in on Friday. When we got there Monday morning it was washed and ready to drive. Sam made us feel very at ease. We didn't have our trade with us. Told Sam and Dale what we would like. Offered us $200 more than what we were asking sight unseen. Came back Tuesday to close the deal. Once again the car was washed. One of the best car buying experiences I've ever had. Jonathon Riedel was great in financing. Sam went the extra mile to make sure we were happy. Would highly recommend Sam and this dealership. More

Very pleasent! We have enjoyed our 2013 Hyundai Santa Fe very much. The staff and service personal have listened to our concerns, and have been very attentive to ou We have enjoyed our 2013 Hyundai Santa Fe very much. The staff and service personal have listened to our concerns, and have been very attentive to our needs. Your waiting room is clean and comfortable, and many channels to choose for on the TV! Thank you. More

Recall Service Stress free experience. Friendly staff and worked with me to get both cars in the same day. Was able to keep one car to run errands and switch in th Stress free experience. Friendly staff and worked with me to get both cars in the same day. Was able to keep one car to run errands and switch in the afternoon. More

Regular Oil Changes Always friendly and willing to work with you. Apathy is a common problem with customer service and Laird Noller definitely does not have that problem. Always friendly and willing to work with you. Apathy is a common problem with customer service and Laird Noller definitely does not have that problem. More

Service visit I Made the appointment for an oil change. Dropped the car off at the time. It was worked on promptly. The desk agent was friendly. I Made the appointment for an oil change. Dropped the car off at the time. It was worked on promptly. The desk agent was friendly. More

My experience has always been great. I give the rating because I feel like y'all actually care. I feel like y'all give me the best advice considering my car and most of all, y'all do it i I give the rating because I feel like y'all actually care. I feel like y'all give me the best advice considering my car and most of all, y'all do it in a timely fashion. Awesome. More