Laird Noller Ford of Lawrence

Oil Change/rotation I appreciate going to a section for only oil change/rotation. I also greatly appreciated the transport service so I could get back to work! I appreciate going to a section for only oil change/rotation. I also greatly appreciated the transport service so I could get back to work! More

February 19th am When I walk in Tyler greeted me with a smile and and casual conversation as we got my paper work started. I received prompt and professional service! When I walk in Tyler greeted me with a smile and and casual conversation as we got my paper work started. I received prompt and professional service! Thank you Tyler More

How it should be done. Everyone was pleasantly friendly. Information was volunteered. Thorough showcase of vehicle before test drive. Agent accompanied for test drive, and p Everyone was pleasantly friendly. Information was volunteered. Thorough showcase of vehicle before test drive. Agent accompanied for test drive, and provided further information. Gave fair price for trade in. Each person I worked with through the process wanted to make sure I understood everything and it was clear it was care not patronizing. More

Routine Oil Change The mechanic discovered an oil seep in the engine while doing the oil change. Jessica contacted the warrantee company and got me set up to make the r The mechanic discovered an oil seep in the engine while doing the oil change. Jessica contacted the warrantee company and got me set up to make the repair and a loaner car costing me only $50. Terrific! More

Fast and efficient Without an appointment,I was in and out for an oil change in under a half hour.This is the type service I've come to know and regularly receive at the Without an appointment,I was in and out for an oil change in under a half hour.This is the type service I've come to know and regularly receive at the Noller dealership. More

thank you! Quick, accommodating, and friendly. I was unsure as to where to go and each department was so kind to help. The service department was able to work in Quick, accommodating, and friendly. I was unsure as to where to go and each department was so kind to help. The service department was able to work in my recall right after my oil change. Everyone was friendly and professional .... Thank you More

Excellent service. I had a noon appointment and did not have to wait. 5 stars all the way. Friendly people, quick oil change. Nice and warm waiting room. Good price. I w I had a noon appointment and did not have to wait. 5 stars all the way. Friendly people, quick oil change. Nice and warm waiting room. Good price. I will return for my next oil change. Thank you. More

great My service was great and the customer service was very helpful. I will very glad to refer this dealer ship service department. I enjoy the great work My service was great and the customer service was very helpful. I will very glad to refer this dealer ship service department. I enjoy the great work. More

Exceptional customer service I came in for a routine oil & tire change. Happened to mention that my C-Max had an annoying "rattle", @ 11,000 miles. Grant offered to ride around I came in for a routine oil & tire change. Happened to mention that my C-Max had an annoying "rattle", @ 11,000 miles. Grant offered to ride around so he could possibly diagnose the rattle. It was affirming to hear that it could be corrected, and a future appointment with the service dept is scheduled. More

Purchased 2003 Toyota Highlander Came in to look at an advertised vehicle that had already been sold. John recommend I look at the Highlander. Took it for a test drive, liked it and Came in to look at an advertised vehicle that had already been sold. John recommend I look at the Highlander. Took it for a test drive, liked it and bought it. John told me all about the vehicle and we got the paperwork done. Then I had to wait around for over an hour to finalize the deal with the finance officer even though I was paying cash for the car. More