Lake Chevrolet

Friendly service advisors. Just acquired my car that had been sitting for a bit and they went through it to make sure everything was all good. Diagnosed the problem I came in for and haven’t had any issues been sitting for a bit and they went through it to make sure everything was all good. Diagnosed the problem I came in for and haven’t had any issues since. Another advisor even took over to get me out quickly when mine was tied up with another customer. Will definitely come back. More

Every time I come Craig has been very helpful and make sure my SUV has the best person working on it. I give the service department high marks on everything. sure my SUV has the best person working on it. I give the service department high marks on everything. More

Misrepresented Features of the Vehicle My wife and I recently purchased a 2020 Chevy Traverse LS. Our salesman, Anthony Hansen, told us during the test drive that the vehicle has lane depar My wife and I recently purchased a 2020 Chevy Traverse LS. Our salesman, Anthony Hansen, told us during the test drive that the vehicle has lane departure sensors, backup sensors, and automatic braking if you approach another vehicle too quickly. During the test drive, it was obvious that these features were not included. However, while inspecting the vehicle after the drive, Anthony told us that there was a trailer hitch port (2” square receiver) behind the bumper cover. We discovered after buying the vehicle that there is no trailer hitch connection on the vehicle. One of our must-haves was to be able to tow, so we went back to Lake Chevy to sort it out. I met with Anthony and explained the issue. He said, “Yeah, I get it. You only have a receiver port behind the panel. You want the mount and ball.” I told him that there was nothing behind the panel and offered to show him. He said, “No, that’s OK. I know what’s behind there. I’ll go talk to someone.” I stopped him and insisted that I show him. I opened the panel and he said, “Oh… there’s nothing there. Hmmm.” There is only a metal bumper absorber bar. Anthony spoke with the Parts Department to price out the hitch and wire harness and quoted $450. I asked if Lake would cover all or part of the cost since I was told on two occasions that there was a 2” port. Anthony walked away, came back, and told me that this vehicle sale was already a “loser deal” for the business and that there was no flexibility at all in the price. More

First Class in every respect. A fair value and high quality previously owned SUV was my goal, and the inventory at Lake Chevrolet was exceptional compared to other Milwaukee Area Dealerships. Willie Bu quality previously owned SUV was my goal, and the inventory at Lake Chevrolet was exceptional compared to other Milwaukee Area Dealerships. Willie Burazin and Brandon Grimes went over and beyond any expectation to help me achieve what I needed to do. More

Scott was beyond patient with us when shopping for vehicles. He listened to exactly what we wanted and found us something we couldn’t resist! vehicles. He listened to exactly what we wanted and found us something we couldn’t resist! More

Returned a leased vehicle and worked with Josh to get set up on a new lease. He was very helpful going over the options that were best for us. We now have a new vehicle. Thanks, Josh, for your friendly an up on a new lease. He was very helpful going over the options that were best for us. We now have a new vehicle. Thanks, Josh, for your friendly and professional service! More

Fast, easy, helpful, very nice people that don’t try to scam you into buying a car. Loved my first car experience! So happy I choose them! scam you into buying a car. Loved my first car experience! So happy I choose them! More

Excellent customer service!! Lake chevrolet has always taken care of my vehicle needs and service. Be sure to ask for Craig. I have worked with him from the beginning. I trust him. taken care of my vehicle needs and service. Be sure to ask for Craig. I have worked with him from the beginning. I trust him. More

Prompt service, let me know items needing attention soon. I've been going to this dealership for many years, as Lake Chevrolet and Braeger. I have always been satisfied with their service . They have a clean I've been going to this dealership for many years, as Lake Chevrolet and Braeger. I have always been satisfied with their service . They have a clean shop and their technicians are very knowledgeable. I always feel like my car is being well looked after there. More

This was my first purchase that was done mostly online. Zach provided all of the information I asked for related to the condition of the vehicle. He worked with Brandon to get an accurate quote and Brandon Zach provided all of the information I asked for related to the condition of the vehicle. He worked with Brandon to get an accurate quote and Brandon found a great financing deal. I would definitely recommend to Lake Chevrolet. More