Lake Chevrolet

The absolute most amazing car buying experience! No hassle or long processes. I basically completed my deal online & went in to sign paperwork! Easy! Everyone was kind & very informative every step of hassle or long processes. I basically completed my deal online & went in to sign paperwork! Easy! Everyone was kind & very informative every step of the way. More

Did not fall short to any of my expectations. Josh heard what I wanted and delivered. Couldn’t have asked for a smoother transaction. With respect, Daniel T. what I wanted and delivered. Couldn’t have asked for a smoother transaction. With respect, Daniel T. More

Worked with each one of my needs and made sure had the best experience. Worked with each of my needs and not just the sense for them. best experience. Worked with each of my needs and not just the sense for them. More

Good Service Always pleased with the level of service and customer satisfaction displayed by the service personnel at the dealership. I have all work done here due Always pleased with the level of service and customer satisfaction displayed by the service personnel at the dealership. I have all work done here due to the quality. More

Walked in was out with a new car in less than 2 hours. Never bought a new car ever that fast. Zack and David was Very quick, attentive and professional. Never bought a new car ever that fast. Zack and David was Very quick, attentive and professional. More

Friendly service advisors. Just acquired my car that had been sitting for a bit and they went through it to make sure everything was all good. Diagnosed the problem I came in for and haven’t had any issues been sitting for a bit and they went through it to make sure everything was all good. Diagnosed the problem I came in for and haven’t had any issues since. Another advisor even took over to get me out quickly when mine was tied up with another customer. Will definitely come back. More

Fantastic Sales Experience The sales experience for the Blazer we purchased was the best we’ve had in the 30+ years of buying cars. Andy Bonilla was the best salesperson. He w The sales experience for the Blazer we purchased was the best we’ve had in the 30+ years of buying cars. Andy Bonilla was the best salesperson. He was very professional, kind and very patient when explaining the electronics to my wife! We love my new Blazer. I would definitely recommend Andy at Lake Chevrolet. More

Every time I come Craig has been very helpful and make sure my SUV has the best person working on it. I give the service department high marks on everything. sure my SUV has the best person working on it. I give the service department high marks on everything. More

Misrepresented Features of the Vehicle My wife and I recently purchased a 2020 Chevy Traverse LS. Our salesman, Anthony Hansen, told us during the test drive that the vehicle has lane depar My wife and I recently purchased a 2020 Chevy Traverse LS. Our salesman, Anthony Hansen, told us during the test drive that the vehicle has lane departure sensors, backup sensors, and automatic braking if you approach another vehicle too quickly. During the test drive, it was obvious that these features were not included. However, while inspecting the vehicle after the drive, Anthony told us that there was a trailer hitch port (2” square receiver) behind the bumper cover. We discovered after buying the vehicle that there is no trailer hitch connection on the vehicle. One of our must-haves was to be able to tow, so we went back to Lake Chevy to sort it out. I met with Anthony and explained the issue. He said, “Yeah, I get it. You only have a receiver port behind the panel. You want the mount and ball.” I told him that there was nothing behind the panel and offered to show him. He said, “No, that’s OK. I know what’s behind there. I’ll go talk to someone.” I stopped him and insisted that I show him. I opened the panel and he said, “Oh… there’s nothing there. Hmmm.” There is only a metal bumper absorber bar. Anthony spoke with the Parts Department to price out the hitch and wire harness and quoted $450. I asked if Lake would cover all or part of the cost since I was told on two occasions that there was a 2” port. Anthony walked away, came back, and told me that this vehicle sale was already a “loser deal” for the business and that there was no flexibility at all in the price. More

Prompt service, let me know items needing attention soon. I've been going to this dealership for many years, as Lake Chevrolet and Braeger. I have always been satisfied with their service . They have a clean I've been going to this dealership for many years, as Lake Chevrolet and Braeger. I have always been satisfied with their service . They have a clean shop and their technicians are very knowledgeable. I always feel like my car is being well looked after there. More