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Lake Chevrolet

Milwaukee, WI

4.6
5,223 Reviews
Lake Chevrolet has been serving Milwaukee and the surrounding communities since 1923! Our goal is to ensure that every visit to our website or showroom is the absolute best experience possible! Thank you for thinking of Lake Chevrolet!
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4100 South 27th Street

Milwaukee, WI

53221

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Showing 5,223 reviews

December 12, 2019

Great experience It was an easy and comfortable experience for me it being my first time buy a car from a dealership . I will be recommending this dealer to my friends More

by ABELINOMARES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Burazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fuller
Jan 13, 2020 -

Lake Chevrolet responded

ABELINOMARES, a recommendation is one of the highest forms of a compliment for us! Thank you for taking the time to write a review.

December 11, 2019

Transfer case Vehicle was making a grinding noise that we had discussed several times before. The service writer looked up my history and took care of the issue pro More

by SSWOSINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Burazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Enders, Jim Schlicht, Leo Campechano, John Webler
Jan 13, 2020 -

Lake Chevrolet responded

Wow, SSWOSINSKI, we are so pleased we could get you the assistance you needed on your vehicle in a prompt and timely manner! We look forward to helping you out in the future. Thank you for your business.

December 10, 2019

Service took for ever We had an appointment at 11am got our car back at 330pm. They take a super long time regardless if you had an appointment or not. Will definitely look More

by TATJANA.VIDOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Thomas
Dec 27, 2019 -

Lake Chevrolet responded

Tatjana, thank you for sharing your experience with us. We apologize if there was a misunderstanding regarding the expected duration of your service visit, we see that you had a lube oil filter and a coolant check done with us. To clarify, when performing this test, and completing it properly, we allow the engine to cool down to determine if, and or where the coolant is leaking. This process does take time, and there should have been a conversation to set that expectation for you. We do apologize for letting you down in this instance, we hope that if you chose to visit us in the future, we will only exceed your expectations of service.

December 10, 2019

Device for my Chevy The people who I talk to were knowledgeable and easy to work with. I was very pleased with my experience at Lake. I would recommend it. More

by Pchenow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kreckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackensey (Mack) Bolton
Dec 27, 2019 -

Lake Chevrolet responded

Pchenow, thank you so much for the high compliments! We are so happy we were able to provide you with a positive experience.

December 10, 2019

Service Even though my service appointment ran longer than expected.... I was treated well and was well taken care of. No complaints at all. John was great. More

by SARAGUZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
Dec 27, 2019 -

Lake Chevrolet responded

Saraguza, Thank you for your honest feedback. We are pleased you were treated right during your service with us, and that John provided a positive experience for you. We look forward to seeing you at your next service visit.

December 10, 2019

Professional Service I’ve been going there since 2016 for service on my truck. Very impressed with service and the facility it is very well kept. Competitive prices More

by moralesd73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Thomas
Dec 27, 2019 -

Lake Chevrolet responded

Moralesd73, Wow, a long time customer of ours! We know you have many choices for service on your vehicles, and we are honored you continue to choose us. We look forward to seeing you at your next visit.

December 10, 2019

The best experience ever buying a car My wife and I were very satisfied we had a lot of help from the salesman to the gentleman that help me get my loan More

by mr.sanchezsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kreckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Grimes
Dec 27, 2019 -

Lake Chevrolet responded

Mr.sanchezsr, we are so pleased to hear that we were able to help you out in your time of need! We could not have asked for higher praise than you saying it was the best experience. This is what we strive for, and we are thankful for you taking the time to share your review with us.

December 09, 2019

Not satisfied because I have to return I was in for a oil change tire rotation my check engine light had com on the day before and loud noise under the vehicle. The sensor was fixed for the More

by sassyd457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Thomas
Jan 08, 2020 -

Lake Chevrolet responded

Sassyd457, thank you for reaching out to us. We would like to speak with you regarding the situation, and invite you back for the opportunity make this right for you. Please ask for Al our service manager to assist with this.

Jan 08, 2020 -

sassyd457 responded

I did return and there was still nothing done I waited for over an hour. The only thing that was done was that the oil change sensor was reset to show it had been done. I still receive emails indicating that service is over due on my vehicle which further has me believe what I paid for was not done. I can be reached at 414-248-4067.

December 09, 2019

Vehicle recall Fast and great service. Glen Lewis is an outstanding service writer and always does his best to make sure our vehicles are repaired fast and at a gre More

by Mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
Dec 27, 2019 -

Lake Chevrolet responded

Mike, Thank you for the high praise regarding Glen and our service department! We appreciate you taking the time to share your experience with us, and we look forward to seeing you on your next service visit.

December 09, 2019

Didn’t give all details Worked online to buy truck, they did not tell me that all 4 rims had damage, the back of drivers seat was zip tied on. So was not real happy with hon More

by Scott61285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Fuller, Zach Haack
Jan 08, 2020 -

Lake Chevrolet responded

Hello, We really try to take a lot of pictures of the vehicles we list online, including all four tires and rims this way customers can see what the vehicle represents. I'd like to speak with you to see if that was not done in this situation. Please email social@lakeautogroup.com with your phone number to contact you regarding this. Jamie Enders | General Sales Manager

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