Lake Chevrolet

DODGE NEON Greg p directed the mechanic to fix the tie rod on my neon, I had to drop my car off after center was closed, with the help of a very professional sa Greg p directed the mechanic to fix the tie rod on my neon, I had to drop my car off after center was closed, with the help of a very professional sales person cant remember his name instructed me how to use, the drop off car box. Greg as soon as he was informed took the lead expediting SERVICE my car was on the road at 2pm that day, Thanks again team. More

Great Experience Willie was a fantastic salesman to work with. I never felt pressured to add on accessories or extra packages. I felt that he was truly invested in h Willie was a fantastic salesman to work with. I never felt pressured to add on accessories or extra packages. I felt that he was truly invested in helping me to find a car that met my needs. I would absolutely recommend Willie and Braeger to anyone looking to buy a vehicle. More

Satisfying The sales staff was patient and helpful during my month-long purchase process. They kept me informed on the preparation progress of my chosen vehicle The sales staff was patient and helpful during my month-long purchase process. They kept me informed on the preparation progress of my chosen vehicle and what steps were still needed before we could close the sale. The actual purchase transaction was handled professionally and went smoothly. More

I think I got a screwed Last January I had four tires brakes and rotors installed on my 2011 Chevy Avalanche 3 days after getting it from the shop my right front bearing sudd Last January I had four tires brakes and rotors installed on my 2011 Chevy Avalanche 3 days after getting it from the shop my right front bearing suddenly went out the truck had to be towed and it cost me $1,400 to get two new front bearings that was the first incident that made me suspicious of what happens at that dealership in August I had more work done on my truck specifically a new Dash put in I didn't even get three blocks from the dealership and noticed that the left side of my dashboard was blowing hot air and the right side of my dashboard was blowing cold air when I took the truck back I was told that a baffle had malfunctioned and needed to be replaced which I thought was odd because it worked perfectly fine before the installation of the new Dash however I was supposed to pay another $300 for this the bottom line is I have grown suspicious of the mechanics at braeger I find it odd that the more I fix on my truck the more items have to be fixed I don't mind spending money but I don't want to pay for some mechanics learning curve so I will not be returning to braeger More

Free shuttle service worth the time? Through the online scheduler the service department asks if you need a ride, but doesn’t have a great way to actually schedule it. I waited an hour an Through the online scheduler the service department asks if you need a ride, but doesn’t have a great way to actually schedule it. I waited an hour and a half for the one shuttle driver they share with the Ford dealer. I arrived late to work and was never asked if I’d need a ride back. The rest of the experience was great, but not sure I’d go again without arranging my own ride. More

Best Dealership Experience Can't say enough about William (Willie) Burazin, Sales Consultant. He provided answers to every question I had, and assisted in providing the logon pr Can't say enough about William (Willie) Burazin, Sales Consultant. He provided answers to every question I had, and assisted in providing the logon process to enter MY Chevrolet Rewards. Orlando Cabrera, Sales Consultant, provided me with a test drive and gas fill up. I'll recommend Willie to my relatives and friends when they may be interested in buying or leasing a Chevrolet from Braeger (Lake, eff. 9/1/19). Also, I have to complement Leo Campechano, Finance Mgr. in the professional manner he explained the leasing documents to me. Not to forget, Mike the Parts Mgr. , for ordering the Chevrolet Brazer floor and trunk mats, and helping me install them and, Steven Thomas, Service, for writing up the paperwork. That's the best service! More

Best Buying Experience Ever! What a great buying experience for a used car! All the staff were friendly, attentive, professional, and responsive. The car we were considering was w What a great buying experience for a used car! All the staff were friendly, attentive, professional, and responsive. The car we were considering was well prepped and the offer given was very fair. I would highly recommend working with this dealer to others. More

Great service from the all sides! Made it easy and took a lot of the stress away! All were willing to help in whatever way was needed. All questions were answered from the all sides! Made it easy and took a lot of the stress away! All were willing to help in whatever way was needed. All questions were answered and then some. More

Exciting Had a great experience and sales staff was very accommodating. They worked with us and answered any questions we had as well as making sure we were ge Had a great experience and sales staff was very accommodating. They worked with us and answered any questions we had as well as making sure we were getting what we wanted. More

Excellent service Was in and out in a short time. Also, since I was close on the maintenance check, they did the oil change right away too. Was in and out in a short time. Also, since I was close on the maintenance check, they did the oil change right away too. More