Lake Chevrolet

When I walked into the dealership Doug was right at the door to welcome me. He even opened the door for me. He was really excited to put me into a car. He worked very hard to get me into my car. I never go door to welcome me. He even opened the door for me. He was really excited to put me into a car. He worked very hard to get me into my car. I never got this experience from the other 2 dealerships where I went before I went to Braeger. We talked we waited whereas the other 2 dealerships just left me by myself and would check on me every once in a while. The banks were giving me a hard time because the other 2 dealerships asked everyone for a car loan where Braeger only asked a few. They quoted me really high but when it came down at the end it was $50 less a month then they originally thought. Thank you so much for the great experience and I appreciate all your help! I love my new car! More

Dan did a great job showing us around when we were there the first time just looking at cars. He did a great job keeping me updated during the next week when the car I was going to test drive the next weeke the first time just looking at cars. He did a great job keeping me updated during the next week when the car I was going to test drive the next weekend was being cleaned and prepared. Was very helpful in completing everything to finalize purchase of the vehicle (it was my first vehicle purchase). More

This was, by far, THE best car buying experience I have ever had! My wife and I came into the dealership looking to purchase an Equinox. Our sales person Elaine made the process, which is typically stressf ever had! My wife and I came into the dealership looking to purchase an Equinox. Our sales person Elaine made the process, which is typically stressful, a painless (even fun) process. Elaine was friendly and knowledgeable and her no pressure approach was a welcome change from other dealerships we had visited. My wife and I would( and have)recommend Elaine at Braeger in a heart beat! Jenni and Jamie were also a pleasure to work with...very friendly and approachable, answering any questions we had throughout the process. Everyone there made it clear, that our purchase was not just a sale, but the beginning of a relationship for the life of our vehicle. If you are in the market for a new Chevy we recommend that you go see Elaine Rupp at Braeger Chevrolet in South Milwaukee. You won't be disappointed! More

We just bought a new Cruze and We LOVE it. Not only is the car great, but braeger does a great job at listening to customers and putting them first. we went to a lot of other dealers and when we got to b the car great, but braeger does a great job at listening to customers and putting them first. we went to a lot of other dealers and when we got to braeger there was no question about where to buy. It is hard to find honest car salespeople but we found them at breager. way to go guys, great job!! and Thank you!! btw, the Cruze is awesome!! More

Me and my husband bought a 2010 tahoe from jim last week and the experiencewas great jim and willie treated me with the utmost respect and answered all of my questions that I had. My husband and I came bac and the experiencewas great jim and willie treated me with the utmost respect and answered all of my questions that I had. My husband and I came back two days later to take the car to are local repair shop were the tahoe checked out. The rest of the transaction was perfect the finance person jenni was even able to get us a better rate. Overall the best purchase we have ever made thanks every one. More

I now have purchased three vehicles from braeger and have had a great experience all three times I also have my service done there and everything has gone well. I have bought chevy and fords. I have also se had a great experience all three times I also have my service done there and everything has gone well. I have bought chevy and fords. I have also sent in my family and co workers when they are looking. More

I bought my vehicle 2005 Range Rover 6 months ago. I purchased the extended warranty. One of my windows stopped working and I was hearing squeaks from underneath the vehicle so I called and made an appo purchased the extended warranty. One of my windows stopped working and I was hearing squeaks from underneath the vehicle so I called and made an appointment to bring it into the dealerships service department. I took the vehicle in and then I start getting the run around. Now that the vehicle’s there I am now being told I need to look at my warranty to see if these things are covered and per Jeff they would likely not be and if they aren’t then its $90.00 to look at EACH of the described problems PLUS the cost of repair. BUT THIS INFORMATION was NEVER mentioned PRIOR to or at the time of making the appointment. Then to have to get all of this warranty information MYSELF although the dealership should have known this, I find out I have an EXCELLENT warranty and all the problems should be covered. But after he tried to empty my pockets and give me some xxxxxxxx story and attitude I would and will NOT EVER now let them touch my vehicle. Next thing you know they will start charging for un-needed repairs and services they didn’t provide. POOR customer service!!!! And probably even WORSE repairs. More

And the pain of dealing with this dealership still continues even 8 years after the purchase of the "vehicle". I had purchased a 99 Olds Bravada in 02 and was givin a 3 month 3000 mile warranty, a jo continues even 8 years after the purchase of the "vehicle". I had purchased a 99 Olds Bravada in 02 and was givin a 3 month 3000 mile warranty, a joke, bought and extended warranty, even more of a joke. Within 3 months and 3000 miles we started to have issues, first was lack of heating, made an appointment, waited 3 days got it in, they had it for a day and said that the radiator needed a super acid flush because the dexcool had broken down, I had said you guys did a GM Certified inspection on it prior to selling it and was told that these things can happen at anytime, ok fine, they wanted $560 for this super acid flush, ??? are you kidding me? went round and round and finally they agreed to do it since we had a warranty for $50 bucks, basically a deductable. after 4 days we got it back.Another monthlaterhadissues again with the service engine light coming on, now it's just beyond the 3 month 3000 mile warranty, now it's the oil cooler lines which wasn't covered by the extended warranty. another $850. 3 more months later my wife was stuck when it wouldn't start. had it towed to Braeger, charged us for the tow, $50, did a diagnostics, $80, to say the altenator and battery were both shot and said with labor it would be $675, ???? are you kidding me again? I was out of town and told my wife to get it the xxxx out of there. they said they would be able to fix it for less since we had a warranty, um ok, why didn't it cover the oil cooler lines, half assed explantion was givin. The straw that broke the camels back was 10 months after owning this wonderful POSthe climate control went out so you only had extreme cold or heat. They told us for the unit and labor another $560. so all in all in 10 months a vehicle that we paid $11,000 for plus the extended warranty plus all the out of pocket repairs over 2300. Needless to say we dumped it and traded it in to a different dealer and thought we were finally done with it only to find out that we had Universal underwriters Insurance on it and we have a refund of $506 coming to us. Contacted Braeger and they are saying that because it is so old they would have to try and dig up the records and that there may be a fee. a fee??? to get my money back??? You be the judge, I purchased a new 89 Cavelier and got screwed with that to. You think I would have learned the first time around. I gave them a second chance, never again. You have been Warned... STAY AWAY FROM BRAEGER!!! More

So I called to make an appointment for an oil change and problems w/ noise when turning steering wheel. When I made the appointment, they neglected to tell me they no longer offer the $1 oil change when I problems w/ noise when turning steering wheel. When I made the appointment, they neglected to tell me they no longer offer the $1 oil change when I specified when I scheduled the appointment that is what I wanted. They made me go all the way down there and then still didn't even tell me. I only realized it when I look the the :write up" of why I was there that they have you sign. If I hadn't read it, I would have gotten the oil change and had to pay for it. When I bought the car there, they swore to me I would get the $1 oil change for as long as I owned the car, NO MATTER what. I had also referred several friends that did buy cars from them, which they should be well aware of, but they still couldn't give me the $1 oil change. I drove there all the the way down there when I could have gone somewhere much closer. Needless to say, I didn't get the oil change and will be taking my car somewhere else from now on. To top it all off, they couldn't fix my new car either because they didn't know what was wrong w/ it. I WILL NEVER, EVER REFER ANYONE ELSE THERE. IF YOU ARE READING THIS, STAY CLEAR OF BRAEGER CHEVROLET AND ALL OF BRAEGER. More

I absolutely will not ever recommend this dealership to anyone !! I bought a car that was quoted a price before I got there. When I arrived they tried to haggle the pricing with me- but still came down to anyone !! I bought a car that was quoted a price before I got there. When I arrived they tried to haggle the pricing with me- but still came down to the price I wanted after about an hour. After leaving the lot with my used car I noticed that there was a broken case around the rear brake light. This was only the beginning. Since owning the car - only TWO WEEKS !!! so much else is wrong. The day I brought it home the check engine light went on.. when I called, twice and after 2 emails, no one called back/returned calls. I took my car to a home town dealer to check the car out. It was over due for an oil change/filters which would run 200$.. because it is a foreign car. Also needed new front barrings $500 bucks. and the front fog lights do not work and there is no button (was replaced with a dummy for some reason) The dealer reassures me that it was a trade from a "good" customer..NOW the transmition light is on. They want me to bring the car in to be looked at..but they will not guarantee that they will fix anything unless I pay for it.. geesh..talk about customer service.. and dealer of shady cars. BOTTOM LINE.. do NOT buy used cars here.. you might get an okay price, but you will pay the difference for fix up and maintainance. !!! and sadly, its just the beginning for me.. I paid near $10,000 for this used car.. and already looks like i will be putting a couple extra thousand just to get it to par. They do not return calls promptly and will not be honest with you. This is NOT NOT NOT a place of integrity. Take my words of advice.. SHOP ELSEWHERE !! More