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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,632 Reviews
Call Service Center (414) 281-5000

2,632 Reviews of Lake Chevrolet - Service Center

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December 09, 2021

Was charged $89.97 for a general inspection when I told the dealership it was the front driver side tire sensor that was not working!!! Has to pay $57.33 for the sensor plus the inspection fee!!!!! More

by marypkaraba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Sandman
Report | Print
Dec 23, 2021 -

Lake Chevrolet responded

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. The diagnostic fee is typically waived when work is done with us and may have been part of the labor charge and not the inspection fee. We'd be happy to review the invoice and make sure you were not charged incorrectly. Please feel free to reach out to Nick Harmon, Service Manager at nharmon@lakeautogroup.com. We would like the opportunity to investigate your feedback further.

December 08, 2021

I was in a emergency situation and they were able to see me right away. They treated me like family. Thanks. More

by damarisayala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
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December 05, 2021

Friendly service people, things done in timely manner and reasonably prices, clean showroom always Thanks More

by jicler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie body shop
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December 04, 2021

Service was great. Got to root of problem and helped solve bigger issues with my vehicle. More

by Alanjingram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
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December 02, 2021

Mr. Pozorski from service and Mr. Kreckler from sales could not have been more efficient in taking care of me and my issues. More

by daneboy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kreckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 30, 2021

Steve is the best. Won't take my car anywhere else. Very friendly and personable, hard worker. More

by Biomed2fl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
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Nov 30, 2021 -

Biomed2fl responded

That’s my review

November 30, 2021

Always great customer service, Glen is the best, he has always made me feel comfortable with all my automotive needs, give Glen a Big raise he deserves it very knowledgeable! 😁 More

by msmarlot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler, Glen Lewis, Steven Thomas
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November 27, 2021

Always take care of me and provide excellent service. I highly recommend them to anyone. More

by gregg_haensgen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
Report | Print
November 26, 2021

Great service and communication. Took a little longer than expected though. Was expecting car to be ready sooner More

by catalanovincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
Report | Print
November 24, 2021

Very good service and done promptly. Glen was very nice and helpful throughout the process. More

by Joshdennis229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
Report | Print
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