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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,638 Reviews

2,638 Reviews of Lake Chevrolet - Service Center

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July 20, 2021

Berry good service the personal is Berry policies and they give many choices to make work better for the pain my car and top a others More

by RAYMUNDOTOSCANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Grimes, Miguel Quiles
July 16, 2021

They were prompt, helpful and very nice. I was able to schedule my appointment in a manner that was convenient for me. Everything was coverages over warranty so that was great. More

by sharkvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
July 16, 2021

Very friendly staff and service advisor! JOHN WEBLER! Rocks! Did not meet the person who worked on the vehicle. This was an excellent experience! Well done More

by Keith W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service mechanic, John Webler
July 15, 2021

Lake Chevrolet has been a great place for us to bring our vehicles. We get excellent service every time we come in and feel like we are being taken care of! More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
July 14, 2021

Very clean and helpful employees. Very nice customer beverage/snack center with free beverages for adults and kids. Little disappointing I had an appointment and had to wait 45min. More

by BURPEE83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
July 14, 2021

My check 3ngine light popped on and I called to bring it in. Dropped it off and was told if theycfound something, I would just pay my $100 deductible and my warranty take care of rest. If nothing was found More

by TAMTERH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Webler
July 14, 2021

This was my second visit for a vehicle issue my service advisor was Craig p and he was fantastic he explained to me my limitations of my warranty so I now have a better and clearer understanding of what is More

by jorlinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2021

Great communication and service! Thank you Nick for getting my car finished so quickly and communicating via text and leaving a voicemail when my car finished. More

by lindsey.0723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2021

My car had too much oil put in it causing it to blow black smoke smell burnt and no speed over 7 mph so irritated More

by Dollyb2911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure but not pictured
Jul 15, 2021 -

Lake Chevrolet responded

Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.

July 09, 2021

Spend over $50000 on a truck and less then 3 months later have a problem with the vehicle. The dealership doesn’t care because they got the money from the original purchase. They don’t show care or concern More

by gpodd2727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Thomas
Jul 15, 2021 -

Lake Chevrolet responded

We would like to apologize for your negative experience at our dealership. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind giving us a call at 414-281-5000 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business.

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