David Maneage

PATHETIC! !!!! Justin the service Advisor was a complete non communicating idiot. He has no customer service skills at all and when he got called on the carpet !!!! Justin the service Advisor was a complete non communicating idiot. He has no customer service skills at all and when he got called on the carpet he did the back pedal and called my wife a liar. ABSOLUTELY absurd. EXTREMELY UNPROFESSIONAL. And the amount of money I paid for the work to be done and then do so not even QA/QC to make sure the work that was done was complete and correct. They left a clip dangling and thought it was no big deal. Now I have owned Bow ties for almost 40 years and I thought my poor service at Lou Bachrodt in Rockford was poor. These CLOWNS are by far the worse. I had to jump thru hoops for my daughter to pick up her car. And when my wife called to get the car the gentleman she spoke to said they were open til 8. They close at 7; who is the liar now. And when I leave a message for Justin he decides not to call me back I had to call him for answers. He tried to bully me and that got him absolutely nowhere. I had to call him and tell him how my daughter was getting her car. I THE CUSTOMER had to do his job. PATHETIC!!!! And now let’s turn to the COWARD Service Manager and the WORTHLESS COWARD General Manager. Neither one of them have returned my calls and messages. What kind of CUSTOMER SERVICE is that? You have answered correctly; NONE AT ALL. xxxx poor management leads to xxxx poor subordinates which results in this place losing business. Lake Chevrolet in Milwaukee, WI should be ashamed of themselves for how they treat their customers. Which leads me to believe that they care about the almighty dollar and not their customers. We as the consumer are just a number to them and nothing more. The entire staff should be ashamed of themselves for allowing themselves to be part of this toxic culture. Lake Chevrolet will not get one more of my dollars nor will I have send them any business from friends or family. Note to General Manger and Service Manager man up and reach out to those that have complaints. They have valid voices and could help your business. But you would rather be cowards. I even left messages for the finance manager and sales manager which received no call backs either. COMPLETE INCOMPETENCE!!!!! There AI Pam is completely worthless also a complete joke. You get absolutely no where with that dysfunctional tool. The whole organization is a complete disappointment. Lake. Chevrolet deserves negative stars. However that is not an option. More

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They took great care to make sure everything was in order and stayed late to help me set up my car tech. and stayed late to help me set up my car tech. More

by cevenson3752 Verified Customer Verified Customer

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had an excellent experience at Lake Chevrolet. From start to finish, the service was professional, friendly, and welcoming. Luke did an outstanding job helping me throughout the entire process. He From start to finish, the service was professional, friendly, and welcoming. Luke did an outstanding job helping me throughout the entire process. He was knowledgeable, patient, respectful, and made sure all of my questions were answered. I truly appreciate the time and effort Luke put into making my experience a great one. I would highly recommend Luke and Lake Chevrolet to anyone looking for excellent customer service and a smooth car-buying experience. Five stars all the way! Thank you, Luke and Lake Chevrolet, for doing such a wonderful job. More

by Lisa THAXTON Verified Customer Verified Customer

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Always nice to deal with! !! Good choice and lots of selection! Great job to all involved! !! Good choice and lots of selection! Great job to all involved! More

by jeffreybartlett077 Verified Customer Verified Customer

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This dealership helped me get into a new car after some unforeseen issues with the last one. Communication was great and the worker fast to get me my new car unforeseen issues with the last one. Communication was great and the worker fast to get me my new car More

by chelsea131333 Verified Customer Verified Customer

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Great dealership. Friendly and professional staff. Easy to work with. This is our dealership of choice to work with. Have purchased many cars from them. Friendly and professional staff. Easy to work with. This is our dealership of choice to work with. Have purchased many cars from them. More

by ldniemi Verified Customer Verified Customer

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Great customer service they helped me out of a bad situation with my previous truck and got me on a better path and a better vehicle situation with my previous truck and got me on a better path and a better vehicle More

by Steven bezotte Verified Customer Verified Customer

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Very friendly and polite people to deal with. Knowledgeable, patient, and helpful. My second purchase from this dealership. Knowledgeable, patient, and helpful. My second purchase from this dealership. More

by mrebee Verified Customer Verified Customer

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Great support and communication throughout the process to replace the alternator in our Chevy traverse. replace the alternator in our Chevy traverse. More

by haensgen.valerie726 Verified Customer Verified Customer

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Cecilia was a lovely person to work with very knowledgeable understanding and just fun made everything easier knowledgeable understanding and just fun made everything easier More

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