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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,637 Reviews

2,637 Reviews of Lake Chevrolet - Service Center

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January 20, 2021

It was a good experience as always. Everything was very clean where I went and the waiting area was pleasant and comfortable. Service was completed efficiently and without any issues. More

by slemke070903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2021

I feel my 2017 Chevrolet Impala gets the best care at Lake. Chad Sandman was great to work with. Great communication, timely work, vehicle was clean and ready. More

by krafttj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
January 13, 2021

Had an oil change. Everything was perfect. They even washed my car for me. Was done quickly as well. Always a wonderful experience when I take my car in More

by Kermie3368
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
January 12, 2021

My service was done in a very timely manner great service great price very friendly people very easy to work with will use again when i need service jeff More

by jferstadt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
January 12, 2021

Dealership was great - got everything done in under the time given and done properly A+ Would definitely recommend and will continue to give business and spread the word More

by jeremyphasselbring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
January 12, 2021

John Webler is very knowledgeable, friendly, and provides exceptional customer service!! He makes note of any know issues communicated and makes a point to addresses them when all work is comple More

by melsteltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
January 11, 2021

All staff were polite and courteous. I came in for oil change. Building is always clean and attractive. I was concerned that some staff did not wear masks, and that is very important to me. Overall great More

by slc523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
January 11, 2021

I had my car towed in for a diagnostic cuz it wouldn't start when it started the check engine light went on i dont feel they finished the job it did run rough before it died on me and when i picked it up More

by non
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Thomas
Mar 03, 2021 -

Lake Chevrolet responded

Please feel free to reach out to Nick Harmon at 414-281-5000 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

January 08, 2021

Once again everything was excellent…All facets handled with professionalism and courteousness .... as always. Not once have I ever had a a reason to complain about the work being done. More

by PSTECKERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
January 07, 2021

The workers are hit or miss. Most times, they are nice. My only real complaint is they tend to move things in my car and don’t put them back the way I had it. For example: the moves mt passenger seat all t More

by Ronda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Webler
Mar 03, 2021 -

Lake Chevrolet responded

“Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. As it may be too late to reconcile, I want you to know that I’ve used your experience within our customer satisfaction process to be sure we don’t make this mistake again.

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