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Lake Chevrolet - Service Center

Milwaukee, WI

4.4
2,287 Reviews

2,287 Reviews of Lake Chevrolet - Service Center

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February 03, 2016

Genuinely informative and happy with my choice I originally went into Braeger to have my 09’ Chevy Cobalt repaired after learning the cost of the repairs that were needed I figured that it would be More

by Ine_Abasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sterling
February 03, 2016

Great dealership and great service Purchased three vehicles in the past 3 years from Braeger. They have a wonderful sales team and a great service department.No high pressure sales and More

by neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2016

experience at Breager Doug Voigt has been a great salesperson from the beginning. I wanted my Avalanche for a long time and he helped me get exactly what a wanted. He has More

by Tamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Voigt
March 05, 2015

recall i received a recall notice for my impala ignition fall of 2014, called and they said the part was on back order well its now 2015 and they just got m More

by ffff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Scott Hansen, Chris Martin
May 16, 2015 -

Lake Chevrolet responded

It is goal to make sure every guest we service is treated like family and is taken care of in a timely manner. Even though a few concerns arose that were beyond our control with this guest, it is our responsibility to do a better job explaining and preparing guests for each and every service item we perform. We are proud of our "Excellent" rating status with DealerRater and our 97% Service and 99% Sales Recommendation ratings as well. We do take full responsibility when we make mistakes and just hope that our guests understand that we are human too. We sincerely apologize for any inconvenience we may have caused this guest. Jason Enders VP/General Manager Braeger Chevrolet

February 12, 2015

Very Satisfying I feel very welcomed when I bring my vehicle in for service. I usually seek out Leo Campechano to say hello and let him know my needs, if any, becaus More

by La Negra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Leo Campechano
May 16, 2015 -

Lake Chevrolet responded

Thank you so much for your praises of Leo and Craig! Combined, they have over 35 years of customer service with Braeger Chevrolet...and it shows! Jason Enders VP/General Manager Braeger Chevrolet

February 11, 2015

fantastic Chris was very helpful with getting our car back on the road. we brought it in on a Saturday and they were about ready to close but we could not drive More

by ftd3581
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Voigt,, Chris Martin
May 16, 2015 -

Lake Chevrolet responded

It's all about our customers...and Chris always treats every one of his customers like they are the only one in the world! Glad we were able to get this handled for you and exceed your expectations! Jason Enders VP/General Manager Braeger Chevrolet

February 10, 2015

Great Service!! Had a very easy and nice and purchase. Leo laid it all out and helped me through the whole process. And now any time in need any help i can count on h More

by alvagdesign
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Campechano
May 16, 2015 -

Lake Chevrolet responded

Another great example of Leo's commitment to his customers! Maybe that's why Leo just received a promotion at Braeger Chevrolet! Thank you so much for your trust in Leo...and Braeger Chevrolet! Jason Enders VP/General Manager Braeger Chevrolet

February 09, 2015

Body Work I was in a car accident that was pretty significant. The whole back end had to be replaced. The dealer dealt with everything for me, from helping me w More

by packer_fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred, Manny Torres
May 16, 2015 -

Lake Chevrolet responded

So nice to hear! Sometimes our Body Shop team members don't get enough credit...they often meet people who just were in an accident and not always in the happiest of moods! They all do a great job in getting the customer back on the road in a loaner car, communicate with the insurance company and take care of all the details that can be confusing during the body repair process! Jason Enders VP/General Manager Braeger Chevrolet

February 08, 2015

Excellent Service I went in for a problem with a message I got on my dashboard. They took care of that and a recall that I had on my car all within an hour after my arr More

by marquas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schlicht
February 07, 2015

no nonsense customer care Called for an appointment and as planned. Taken in within 5 minutes. Enjoyed the new showroom and visuals. Sat in the customer area and enjoyed a free More

by aray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Hansen
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